Customer Success Jobs in Web3

About Earn Alliance:

Earn Alliance is the largest web3 game discoverability platform with 440,000 unique registered users, over 175,000 monthly active users, and over 700k NFTs minted on our platform.

For players, every search on our platform is an epic journey filled with rewards, discoveries and valuable insights about web3 gaming. For game developers, we're the gateway to user engagement, growing your community and transforming your followers into fandoms.

Location: 100% Remote. Middle East, APAC, UK, EU, Russia, South America. 

Job Description:

Join the Earn Alliance's BD team where you will be the driving force behind our growth by selling our innovative suite of user acquisition products to traditional and web3 game developers. We help games acquire gamers and turn them into fans. 

We are looking for true hunters who loves the full sales cycle - from prospect to closing the deal. Beyond having "the sell", we look for gamers who genuinely live and breathe the game industry.

In this role, you will:

• Generate new game developer and gaming chain leads via your own network, personal channels and cold outreach
• Propose suitable user acquisition strategies for each individual client, with their game's interests and strategic roadmaps in mind
• Stay up-to-date with game industry trends and developments to leverage new strategies and techniques
• Provide exceptional customer service to potential clients throughout the engagement process
• Liaise with our cross-functional teams across BD, Product, Marketing, Engineering to ensure every campaign we launch is successful
• Be the feedback loop to our Product team as to what features games want and how we can help
• Maintain positive relationships with customers so they want to work with us again and again!

Qualifications and Experience:

• You are a gamer, you love games, and can talk about games all day
• Minimum of 2 years of experience in sales in Tech (AdTech, Gaming, Web3 verticals would be especially interesting to us)
• Excellent presentation skills in English. Additional languages a plus.
• You enjoy working on remote teams
• You thrive in ambiguity and a fast-moving environment
• Web3 native 
• Fluency with modern tech tools - we use Slack, Telegram, Discord, Notion, Asana, Google Suite

Why Earn Alliance?

• Competitive salary DOE + commission + token bonus 
• Games need a new way to grow, and Earn Alliance is on the bleeding edge of reinventing user acquisition for games. Be at the forefront of leveraging web3 technology to disrupt user acquisition.
• Work in a cutting edge tech environment, where we are often the first mover within the web3 gaming space
• Global, diverse, 100% remote team. We have team members across Hong Kong, Los Angeles, Singapore, Australia, Spain, Costa Rica, Brazil, Philippines and more!
• Full-time position in a remote setting with flexible work hours
• 23 days PTO + your country's national holidays