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Chainlink Labs | Remote |
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Salesforce Architect
London / Remote
Go To Market /
Remote - Full-time
/ Remote
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About UsÂ
Chainlink Labs is the primary contributing developer of Chainlink, the decentralized computing platform powering the verifiable web. Chainlink is the industry-standard platform for providing access to real-world data, offchain computation, and secure cross-chain interoperability across any blockchain. Chainlink Labs helps power verifiable applications for banking, DeFi, global trade, and gaming by collaborating with some of the world’s largest financial institutions, notably Swift, DTCC, and ANZ. Chainlink Labs also works with top Web3 teams, including Aave, Compound, GMX, Maker, and Synthetix. Chainlink Labs was ranked in Newsweek’s 100 Most Loved Workplaces 2023 in both the United States and United Kingdom.
About the Role
The Senior Salesforce Architect is not just an administrator; they are a strategic partner in shaping the overall systems strategy and data architecture for our organization. This role is pivotal in deploying a robust Sales and Service Cloud experience to all of Chainlink’s users globally, ensuring that Chainlink Labs’ cross-functional processes are seamlessly integrated. The ideal candidate will not only have experience with Sales Cloud but will also have a deep understanding of Service Cloud, integrations, and the intricacies of data architecture. They will not hesitate to roll up their sleeves to address integration requirements across the business, ensuring smooth processes that interact efficiently with other departments such as engineering, finance, data science, and marketing. This role is about proactive strategy, thoughtful execution, and fostering inter-departmental collaboration to drive success.
Key Responsibilites
- Create, maintain, and troubleshoot complex business processes using components such as process builders, flows, workflow rules, approval processes, etc.
- Manage integrated applications and third-party suppliers including DocuSign, Workato, Ironclad, Workbench, Jira, Asana, Confluence, slack
- Develop technical documentation and reference information
- Handle Salesforce configuration changes, including Flow, assignment rules, approval processes, fields, page layouts, and more
- Develop and implement a multi-org global reporting strategy
- Provide user support, monitor user adoption, and facilitate training
- Proactively maintain the system, including Security Reviews, Release Updates, Health Check, and OptimizerManage data to improve Salesforce data quality, implementing rules and automation as needed
- Evaluate new Salesforce releases and related applications, and participate in the planning and implementation of solutions
- Assist in the extraction, transformation, mapping, and loading of data from systems into Salesforce
Qualifications
- Strong Salesforce product knowledge and at least 5-10+ years' of Salesforce Administration hands-on experience with Sales & Service Cloud
- Technical aptitude to create and maintain 3rd party integrations
- Experience with building out sales and service cloud
- Collaborative nature with experience working with cross-functional teams like data science, finance, IT, etc.
- Understanding of sales operations systems & processes
- Ability to understand and articulate complex requirements
- Prior experience in or a strong understanding of similar industries like Web3, blockchain, infrastructure, middleware, and enterprise software is preferred
All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST). We encourage you to apply regardless of your location.Â
Commitment to Equal Opportunity
Chainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
Global Data Privacy Notice for Job Candidates and Applicants
Information collected and processed as part of your Chainlink Labs Careers profile, and any job applications you choose to submit is subject to our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required.
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How do I get a job at DeFi?
Getting a job in the DeFi (decentralized finance) industry can be a competitive process, but there are a few steps you can take to increase your chances of finding a job in this field:
- Build up your skills and knowledge: To work in DeFi, you'll likely need to have a strong understanding of blockchain technology, as well as other related technologies such as smart contracts and cryptocurrency. Consider taking online courses or earning a degree in a relevant field to build up your skills and knowledge.
- Network with industry professionals: Attend meetups and conferences related to DeFi and make connections with professionals in the industry. Networking can be a valuable way to learn about job openings and get your foot in the door at a DeFi company.
- Create a strong online presence: Many DeFi companies will look at your online presence (such as your LinkedIn profile and personal website) when considering you for a job. Make sure to showcase your skills and accomplishments online and keep your profile up to date.
- Apply for relevant job openings: Keep an eye out for job openings at DeFi companies and apply for positions that align with your skills and experience. Apply for DeFi Jobs without Experience. Tailor your resume and cover letter to the specific job you're applying for and highlight any relevant experience or skills you have.
- Consider internships or volunteer work: DeFi Internships or volunteer work can be a great way to get your foot in the door and gain valuable experience in the DeFi industry. Many companies also offer internships to students, so consider applying for an internship if you're still in school.
- Be persistent: keep trying if you don't get a job right away. It can take time to find the right opportunity, but with the right skills and determination, you can land a job in the DeFi industry.