Reliability Engineer

Our mission is to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on

Working with ConsenSys puts you at the forefront of an evolving paradigm, transforming our society for the better. We fundamentally believe blockchain is the next generation of technology that can lay the foundation for a more just and equitable society. 

Blockchain tech is just over 10 years old. Ethereum itself is still a toddler and we’re far from reaching our full potential. You’ll get to work on the tools, infrastructure, and apps that scale these platforms to billions of users. 

You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the top of your game. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem. ConsenSys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies. 

About Infura

Infura’s development suite provides instant, scalable API access to the Ethereum, Arbitrum, Optimism, IPFS networks and more. Our world-class infrastructure ensures that developers can reliably scale their decentralized application to meet user demand. It’s powered by a cutting-edge microservice-driven architecture that dynamically scales to support our APIs. 

Hundreds of thousands of developers use Infura. The strength, reliability and stability of Infura’s infrastructure service makes the brand an essential pillar of the Ethereum ecosystem and the leading blockchain infrastructure provider.

What you’ll do

As a Senior Product Manager, Commercial Platform at Infura you will:

• Guide the vision, strategy, and outcomes for the Infura Commercial Platform which enable Consensys teams and partners to configure and commercialize services offered through Infura, including pricing and billing systems, entitlements, API key management, rate limiting, promotional campaign systems and more
• Research and understand users, partners and internal business stakeholder needs to clearly define the problems that the platform is solving
• Collaborate with a cross-functional team drive product prioritization and discovery processes
• Create product proposals - describing the problem space, writing detailed requirements for the solution, proposing example API schemas, and defining how to measure success of the product
• Collaborate with Project Management, Engineering and QA to ensure all teams are aligned on product definition, development, cross-team go-to-market plans and post release monitoring
• Define analytics requirements for measuring the performance and success of Platform services

Would be great if you brought this to the role

• Preferred Qualifications:

  • 4-6 years of Product Management experience at a SaaS company, ideally building a developer-focused API or platform product 
  • You’ve got a passion for building scalable, multi-product platforms that create high leverage and value for customers
  • You have examples of how to balance need for platform feature expansion vs. driving down operational, support, and billing inefficiencies
  • You’ve got extensive experience working across a large and diverse group of technical customers; you’re comfortable with technical conversations about how systems work together
  • You are a strong, concise writer - you’ve written high-level strategy documents as well as detailed specifications for technical products
  • You are data driven and can analyze disparate usage and performance data to develop hypotheses for product enhancements
  • You’ve been a Product Owner in an Agile development environment, having gone through the full development lifecycle from specification through live operations and data analysis

Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.

ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found (https://consensys.net/careers/best-practices-to-avoid-recruitment-fraud/).