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| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Crypto.com | Hong Kong, Hong Kong | $59k - $60k | |||
Zinnia | Remote |
| |||
Zinnia | Remote | $71k - $85k | |||
Okx | Remote | $74k - $84k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Okx | Remote | $74k - $84k | |||
Okx | Remote | $71k - $84k | |||
Safe Labs | New York, NY, United States | $87k - $112k | |||
Kraken | European Union | $79k - $100k | |||
Polymarket | New York, NY, United States | $84k - $90k | |||
Bitgo | Dubai, United Arab Emirates | $87k - $101k | |||
Coinbase | Remote | $106k - $111k | |||
Crypto.com | Hong Kong, Hong Kong | $67k - $76k | |||
Crypto.com | Dallas, TX, United States | $50k - $65k | |||
Eiger | Remote | $54k - $75k | |||
Grayscaleinvestments | Remote | $81k - $87k |
Crypto.com
$59k - $60k estimated
Junior Operations Analyst
Hong Kong, Hong Kong SAR
Business Development â Institutional Sales /
Hybrid
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About the Role:
We are looking for a proactive and detail-oriented Junior Operations Analyst to support the Institutional Sales team. This role combines operational execution with reporting and process improvement, making it ideal for someone who thrives in both structured workflows and data-driven problem solving.
You will handle client account requests, reporting, and data integrity checks, while also building Salesforce reports, Tableau dashboards, and process automations that improve efficiency. Working closely with the Senior Operations Manager, youâll play a key role in ensuring smooth client support and scaling operational excellence.
Responsibilities:
- Operational Execution
- Process client account requests (account setup, withdrawal limits, fee adjustments, audits) within SLA.
- Conduct regular Salesforce data integrity checks to ensure consistency across systems.
- Maintain trackers and operational records, ensuring accuracy and compliance.
- Prepare and distribute recurring institutional reports (e.g., Daily MM Report, client activity summaries).
- Reporting & Analytics
- Build and maintain Salesforce reports/dashboards to track client trading performance.
- Support Tableau dashboard development for client activity and key operational metrics.
- Monitor and analyze client trading volumes, rankings, and account performance.
- Deliver ad-hoc reporting and insights to sales and account managers.
- Process Improvement & Automation
- Maintain and optimize Slack workflows and other automation tools used by the team.
- Identify workflow inefficiencies and propose solutions for automation and streamlining.
- Document updated processes and contribute to team knowledge sharing.
- Collaboration
- Partner with account managers, compliance, data, and finance teams to resolve operational requests.
- Support the Senior Operations Manager on strategic projects and high-priority initiatives.
- Act as a reliable point of contact for operational inquiries within the sales team.
Qualifications:
- 1â3 years of experience in operations, business analysis, or sales support (fintech/finance background preferred).
- Strong organizational skills, with ability to handle multiple tasks under tight deadlines.
- Proficiency in Excel/Google Sheets; experience with Salesforce reporting required.
- Familiarity with Tableau (or other BI tools) strongly preferred.
- Interest or experience with workflow automation (Slack workflows, macros, scripts).
- Analytical mindset with strong attention to detail.
- Excellent communication skills and ability to collaborate across teams.
What we offer:
- Opportunity to grow at the intersection of operations and analytics in the crypto industry.
- Exposure to institutional trading operations, client support, and data-driven decision making.
- A clear career development path toward mid-level operations management or business analytics.
- A collaborative, fast-paced team environment where your work has immediate impact.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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What does an Analyst in Web3 do?
A Web3 analyst is someone who studies and analyzes the trends and developments in the field of web3 technologies
These technologies include blockchain and decentralized applications (dApps) that are built on top of them
A web3 analyst's responsibilities might include researching and staying up-to-date on the latest developments in the web3 space, tracking and analyzing trends and market movements, and providing insights and recommendations to clients or stakeholders
They might also be responsible for creating reports and presentations to communicate their findings to others.