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|---|---|---|---|---|---|
OKX | Remote |
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OKX
This job is closed
What You’ll Be Doing
Responsibilities will include moderating forums, chat groups, and social platforms, organizing online events, collaborating with internal teams, sourcing KOL leads, and providing valuable market insights. If you have a passion for community engagement and the crypto landscape, we invite you to explore this exciting opportunity with us!
Responsibilities will include moderating forums, chat groups, and social platforms, organizing online events, collaborating with internal teams, sourcing KOL leads, and providing valuable market insights. If you have a passion for community engagement and the crypto landscape, we invite you to explore this exciting opportunity with us!
- Drive the German-speaking OKX social calendar, manage and grow our social media channels, among others X, Tik Tok, and Meta.
- Actively monitor and moderate our forums (mostly Telegram), keeping conversations active by engaging and supporting the community
- Organize online as well as IRL events, collaborating with internal teams to build a truly unique community for our users. Conduct AMAs as well as product and service surveys.
- Track crypto trends, gather insights, and explore new platforms to shape how OKX connects with its community. Provide insights on market trends, memes, and crypto culture while collecting community feedback to help shape our strategies.
- Source KOL and affiliate leads.
- Collaborate with internal departments to establish campaign objectives, complete tasks, and identify and solve problems.
- Suggest new ways to promote company offerings to the community and to reach measurable value.
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What We Look For In You
What We Look For In You
- Relevant experience in community management and/or customer support
- Previous experience with key social media channels (Twitter/X, Telegram, TikTok and Instagram, ideally focused on vertical video)
- Exceptional communication skills in English and German
- Strong understanding of cryptocurrency/blockchain related terminologies and trends and have a liking for crypto cultures
- Be able to work flexible and stretched hours to interact with the crypto community as frequently as possible
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Nice to Haves
Nice to Haves
- Experience working across time zones and cross-cultural teams
- Bonus points if you have previously worked at a crypto exchange!
- Passionate about blockchain technology and the crypto payments spaceÂ
Perks & Benefits
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- More that we love to tell you along the process!
What does a Community Manager in Web3 do?
A community manager in web3, also known as a blockchain community manager, is responsible for managing and growing a community of stakeholders interested in a particular blockchain or decentralized technology
This can include tasks such as moderating online forums and social media groups, organizing events and meetups, and engaging with community members to understand their needs and concerns
The ultimate goal of a community manager in web3 is to build and maintain a strong, active, and engaged community that can help drive the adoption and development of the underlying technology
Some specific responsibilities of a community manager in web3 may include:
- Developing and implementing strategies for engaging with and growing the community in social madia (most likely on Discord and Twitter)
- Moderating online forums and social media groups, and responding to community members questions and concerns
- Organizing and hosting events and meetups to bring community members together and foster collaboration and knowledge sharing
- Working closely with the development team to ensure that the community's needs and feedback are being taken into account in the design and development of the technology
- Providing regular updates and information to the community about the progress and status of the technology
- Dentifying and addressing any issues or conflicts within the community, and working to resolve them in a positive and constructive manner.