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| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
DecenHealth DAO | Remote | $75k - $85k | |||
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DecenHealth DAO
$75k - $85k
This job is closed
We are looking for a freelance/self-employed community manager to take control of our online voice and build brand awareness and loyalty as we create a Decentralized Autonomous Organization (a DAO) in the healthcare space. Our goal is to create a member-owned online community that focuses on giving members access to more healthcare options with better outcomes and cheaper out-of-pocket costs.
The community manager will be the point person responsible for communicating outward to DAO members of new proposals, offerings from Care Delivery Organizations (CDOs), PR, social media, and marketing content to create a strong community identity. You will be the first point of contact for online fans, newly joined members, media and followers, thus developing an intimate relationship with the online community.
To be successful in this role, you will need to have a deep passion for social media, (particularly Reddit, Facebook Groups, Discord and Notion) stay abreast of new developments and opportunities in the health sector & web3, and be a strategic thinker. You must have an outgoing personality as person-to-person connections will be critical to succeeding in this role.
Community Manager Responsibilities:
- Develop a content plan. (We already have a head start, but would love additional expertise)
- Create engaging content for all platforms, including blog pieces, articles, social media posts, landing pages, newsletters, and videos.
- Engage with the online community (and parallel communities on FB and Reddit) and respond to comments and requests, potentially by using a feedback/community management platform like Mobilize, Circle, Brightidea, Hivebrite or Sprinklr. (We're still evaluating vendors in this space and would love your input!)
- Analyze web traffic and relevant community metrics. Keeping member engagement high is very important to us.
- Relay community feedback to relevant internal stakeholders/DAO community leaders.
- Model and implement community outreach initiatives.
- Liaise with other departments/DAO workstreams (we're calling them "Circles") to help everyone stay updated on new outreach initiatives, product and service developments, and to ensure brand consistency.
- Attend networking events or relevant industry workshops (when feasible, role is 100% remote but happy to pay for professional development or relevant conferences).
- Liaise with external agencies or journalists to ensure accurate brand representation.
Community Manager Requirements:
- A degree in communication, English, journalism, marketing, or related field may be required. Significant prior experience/portfolio of work can be substituted in lieu of a formal degree.
- Experience with Facebook, Twitter, Discord, Reddit, Notation and YouTube is essential.
- Knowledge of community feedback platforms like Mobilize, Circle, Brightidea, Hivebrite, Sprinklr or similar programs to manage online postings on different platforms.
- Prior experience with customer-facing healthcare/clinical settings (front desk, customer support) or other healthcare domain knowledge/experience is a differentiator
- Experience with DAOs and/or Web3 a huge plus!
- Proficient in Google Analytics.
- At least two years of experience managing legacy social media platforms.
- Strong writing and verbal communication skills.
- Knowledge of marketing trends and engagement techniques.
- Excellent time management skills.
What does a Community Manager in Web3 do?
A community manager in web3, also known as a blockchain community manager, is responsible for managing and growing a community of stakeholders interested in a particular blockchain or decentralized technology
This can include tasks such as moderating online forums and social media groups, organizing events and meetups, and engaging with community members to understand their needs and concerns
The ultimate goal of a community manager in web3 is to build and maintain a strong, active, and engaged community that can help drive the adoption and development of the underlying technology
Some specific responsibilities of a community manager in web3 may include:
- Developing and implementing strategies for engaging with and growing the community in social madia (most likely on Discord and Twitter)
- Moderating online forums and social media groups, and responding to community members questions and concerns
- Organizing and hosting events and meetups to bring community members together and foster collaboration and knowledge sharing
- Working closely with the development team to ensure that the community's needs and feedback are being taken into account in the design and development of the technology
- Providing regular updates and information to the community about the progress and status of the technology
- Dentifying and addressing any issues or conflicts within the community, and working to resolve them in a positive and constructive manner.