| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Fraction | New York, NY, United States |
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ClubRare | New York, NY, United States | $18k - $31k | |||
ClubRare | United States | $63k - $80k | |||
RabbitHole | Remote | $54k - $72k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Konstellation | New York, NY, United States | $85k - $125k | |||
BitGo | Palo Alto, CA, United States |
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Digital Currency Group | New York, NY, United States |
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ClubRare | New York, NY, United States | $63k - $82k | |||
Aurora | Remote |
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Mammoth Media | Santa Monica, CA, United States | $18k - $27k | |||
OKX | Hong Kong, Hong Kong | $40k - $60k | |||
Mojito | United States |
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BitMart | New York, NY, United States |
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Binance | Lima, Peru |
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Algo Capital Group | New York, NY, United States | $200k - $250k |
This job is closed
At MPCH Labs we turn cutting edge cryptography into enterprise products which improve business process management to a level beyond what is otherwise possible today. We seek to deliver MPC wallets that couple bank-grade security with unlimited enterprise functionality.
That starts with our institutional grade MPC wallet, Fraction, for companies in the crypto sector who need to take full control of their assets. Fraction is the first user-controlled platform that works around the client and, unlike other wallet providers, is agile enough to keep up with the front office.
We are a fast-growing start-up company and are in search for an energetic, highly motivated and focused individual to join the MPCH family. You will share our fundamental belief in the power and ubiquity of Multi Party Computation (MPC) to create enterprise products that fundamentally improve business process across sectors.
You will report into the Head of Customer Success based in the USA. The Technical Customer Success will be MPCH 1st line support when technical issue arises, being part of the team is an integral support for our company.
MPCH is seeking a Technical Customer Success 1st Line Support based in the USA. To be successful in this position you must have the ability to field inbound customer inquiries and be able to multi-task by handling each technical customer query efficiently.
It is crucial to have passion for the industry along with strong technical background and the ability to deliver world class support You must be quality and results driven where you can provide end-to-end support on a variety of our clients and customers requests.
The position will require the candidate to be a confident communicator at all levels and utilize in-depth understanding of technology skills across the customer success, research and development and security departments when necessary.
Responsibilities:
- Contribute and effectively communicate to the relevant departments of on-going issues and resolved issues
- Resolve high level issues and communicate any inquiries back through appropriate internal channels
- Continually improve the client and customer experience by providing a five-star service by listening to inquiries and requests and work quick to deliver solutions
- Maintain a positive, empathetic, and professional attitude toward our clients and customers always
- Successfully drive customer satisfaction through chat, email, and video conference communications
- Maintain expert level product knowledge and continual learning
- Experience working within a fast-paced environment as a Technical Customer Success 1st Line Support or similar role
- Service orientated mindset with experience in fielding calls and solving complex problems
- Candidate must have a good understanding of blockchain, crypto and video games specific requirements (Desirable but not essential)
- Excellent powerful communication skills and experience promoting and enhancing value through customer experience
- Technical skills required, as they relate to the use of the product or service
- Accountability and personal organization is essential
- Degree preferably in Sales, Advertising, Communications, Marketing or Business desirable but not essential
- Competitive salary including a structured commission
- Hybrid/Agile working
- Workstation set up for remote and office working
- Private Health Care Plan
- 401K Plan
- Maternity and Paternity
- Company Events
- 28 Days Annual Leave inclusive of Public Holidays
How much do crypto jobs pay?
The salaries for cryptocurrency jobs vary widely depending on the specific role, industry, location, experience, and other factors
However, in general, cryptocurrency jobs tend to pay relatively well compared to other industries
Here are some examples of average salaries for popular cryptocurrency jobs:
- Blockchain Developer: The average salary for a blockchain developer in the US is around $105,000 per year, with salaries ranging from $60,000 to $180,000 per year.
- Cryptocurrency Analyst: The average salary for a cryptocurrency analyst in the US is around $85,000 per year, with salaries ranging from $50,000 to $135,000 per year.
- Cryptocurrency Trader: The average salary for a cryptocurrency trader in the US is around $95,000 per year, with salaries ranging from $40,000 to $180,000 per year.
- Marketing and PR Manager: The average salary for a marketing and PR manager in the US is around $77,000 per year, with salaries ranging from $43,000 to $128,000 per year.
- Crypto Lawyer: The average salary for a crypto lawyer in the US is around $120,000 per year, with salaries ranging from $70,000 to $200,000 per year.
Is crypto jobs legit?
Yes, cryptocurrency jobs are generally legitimate, and the industry has created many job opportunities over the years
As the cryptocurrency industry has grown, it has attracted a significant number of legitimate businesses and organizations that require talented individuals to work in various roles, such as blockchain development, cryptocurrency analysis, trading, marketing, public relations, law, and compliance, among others
However, as with any industry, there are also fraudulent job postings and scams that try to take advantage of people looking for work
It is essential to be cautious and thoroughly research any company or job opportunity before applying or accepting a position
You should always verify that the job posting is from a legitimate company and never provide sensitive personal or financial information without ensuring that the opportunity is genuine
To avoid scams, you can do the following:
- Research the company before applying for a job or accepting a job offer. Check the company's website, social media, and reviews to ensure that it is legitimate.
- Verify the job posting and contact information. Ensure that the email, phone number, or website listed in the job posting is valid.
- Don't pay for a job or training. A legitimate company will not ask you to pay for a job or training.
- Be wary of job offers that sound too good to be true. If a job offer promises a high salary or unrealistic benefits, it could be a scam.
What careers are there in crypto?
The market of cryptocurrency jobs has grown rapidly in recent years, creating a wide range of career opportunities in various sectors
Here are some of the careers in crypto that you can explore:
- Blockchain Consultant: Consultants offer advice to businesses and organizations that are exploring the implementation of blockchain technology. They help with strategic planning, implementation, and optimization.
- Blockchain Developer: Developers are responsible for creating and maintaining blockchain-based applications and smart contracts. They need to have experience in coding languages like Solidity, C++, and Python.
- Crypto Compliance Officer: These professionals ensure that businesses operating in the crypto industry comply with relevant laws and regulations.
- Crypto Journalist: A journalist who specializes in reporting on cryptocurrencies and the blockchain industry. They write news articles, feature stories, and analysis.
- Crypto Lawyer: Lawyers who specialize in the crypto industry help navigate complex regulatory and legal frameworks.
- Cryptocurrency Analyst: An analyst researches and analyzes cryptocurrencies and the market trends. They provide insights on trading, investments, and risk management.
- Cryptocurrency Educator: Educators help individuals and businesses understand the concepts and technicalities of cryptocurrencies and the blockchain technology.
- Cryptocurrency Trader: Traders buy and sell cryptocurrencies on exchanges, making profits by predicting market movements.
- Marketing and PR Manager: These professionals are responsible for promoting crypto projects, managing the brand's online presence, and building community engagement.
Can you make a career out of cryptocurrency?
Yes, it is possible to make a career out of cryptocurrency
The cryptocurrency industry has grown rapidly in recent years, and there are now many job opportunities available in various sectors related to blockchain and digital currencies
Some of the most common career paths in cryptocurrency include blockchain development, cryptocurrency trading, cryptocurrency analysis, marketing and public relations, and cryptocurrency journalism
There are also roles in cryptocurrency consulting, law, and compliance, among others
To pursue a career in cryptocurrency, it is important to have a strong understanding of the technology and how it works
This may require education or training in computer science, economics, or finance, depending on the specific career path you choose
Additionally, keeping up with the latest developments in the industry is crucial to stay competitive and relevant
As with any career, success in the cryptocurrency industry also requires a strong work ethic, dedication, and a willingness to continuously learn and adapt to new developments
While the industry is still relatively new and rapidly evolving, it has the potential to offer exciting and rewarding career opportunities for those who are passionate about the technology and willing to put in the effort to succeed.
What is crypto jobs?
Crypto jobs refer to employment opportunities in the cryptocurrency industry
This can include jobs related to the development of cryptocurrency technology, such as blockchain development, as well as jobs in crypto-related companies, such as exchanges or payment processing firms
Some examples of crypto jobs include blockchain engineers, crypto traders, and compliance specialists
These jobs often require specialized knowledge and expertise in the field of cryptocurrencies and blockchain technology.