| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Crossmint.io | Making NFTs Accessible to Everyone | Buenos Aires, Argentina | $63k - $90k | |||
Stardust | Palo Alto, CA, United States | $150k - $190k | |||
Illuvium | Remote | $54k - $100k | |||
Nifty's Inc. | Miami, FL, United States | $84k - $110k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
MoonPay | London, United Kingdom | $90k - $100k | |||
MoonPay | Barcelona, Spain | $90k - $100k | |||
MoonPay | Miami, FL, United States | $90k - $100k | |||
Uniswap Labs | New York, NY, United States | $180k - $220k | |||
Oasis Protocol Foundation | London, United Kingdom | $72k - $112k | |||
Oasis Protocol Foundation | San Francisco, CA, United States | $72k - $112k | |||
Oasis Protocol Foundation | New York, NY, United States | $72k - $112k | |||
Oasis Protocol Foundation | Vancouver, Canada | $72k - $112k | |||
Stardust | New York, NY, United States | $63k - $90k | |||
NFTpay | Miami, FL, United States | $91k - $105k | |||
Metatheory Inc. | United States | $120k - $200k |
This job is closed
| Location | Latin America (Remote) |
| Employment type | Full-Time |
| Seniority | Mid-Senior (4+ yrs exp) |
| Modality | Full-Stack |
About Crossmint
Crossmint is building the infrastructure layer for web3, starting with NFTs. We have built a suite of powerful APIs for enterprises to create and distribute NFTs at scale. We are trusted by over 7,000 brands and developers, like Magic Eden, Rarible, Diageo, Cinemark, Tomorrowland, and McFarlane Toys.
Our NFT fiat on-ramp is the leading solution in the market, powering marketplaces with billions of dollars of transaction volume. It enables anyone to purchase NFTs in one minute, from any device, even if they don’t have a wallet.
Our minting APIs provide scalable and reliable infrastructure to create and edit NFTs on-demand, abstracting the complexity of contracts, gas fees, and wallets from both sellers and buyers.
Our wallet-as-a-service infrastructure enables the creation of wallets through simple flows and API calls, abstracting seed phrases, and creating experiences accessible to the entire world.
At Crossmint, we believe that NFTs will become the standard to represent ownership digitally, bringing efficiency to the markets and unlocking trillions of dollars in value. We are building the infrastructure layer to make that happen, faster.
Location
Latin America — Remote
Type of employment
Full-time
About the Role
Customer Success Engineering at Crossmint is responsible for delivering the best ongoing experience for our customers and ensuring our team is responsive and impactful to their needs. You will be the first line of defense for any support request, and you’re a magician in capturing and routing information to the right part of the organization as well as tracking those items for timely follow-up. Above all else, CSE is about empathy and problem-solving: we actively listen, acknowledge where we can provide better service, and work tirelessly with teammates to solve problems for customers in a timely, accurate, and gracious manner while keeping us all organized in the process!
Responsibilities
- Take ownership of customer issues, troubleshoot problems, and see them through to resolution
- Solve technical problems involving diagnosing back-end system bugs and tracing transactions on the blockchain to determine the origin and extent of the problem
- Develop expert product knowledge and educate customers on using the product
- Identify repeated patterns and build the case for product features that increase efficiency and improve customer experience
- Obtain and examine all relevant information to assess the validity of issues and to determine possible causes
- Responsible for protecting sensitive consumer data and handling fraud concerns
About you
- Excellent written and spoken English
- 4+ years experience in Customer Success Engineering or a technical engineering role
- Enjoy digging deep into the root cause and technical details of problems
- Thrives on hitting targets and achieving milestones
- Actively listen, demonstrate empathy, compassion and be able to navigate multiple clients and relationships
- Possess excellent verbal and written communication skills while interacting with stakeholders internally and externally
- Love flexing your creative brain by resourceful problem solving
- Scrappy & thriving in uncertainty. We are a fast-paced environment. Things change every week. You move fast, experiment, and adapt quickly
- PASSIONATE. You love what you do
Bonus Points if:
- Passionate about Blockchain, Web3, and NFTs
- Previous experience in remote or globally distributed teams
Our Principles
Move fast, work smart
Extreme ownership
Be kind
What does NFT mean?
NFT stands for non-fungible token
In the context of cryptocurrency, a non-fungible token is a unique digital asset (ussually an image) that represents ownership of a specific item, such as a work of art
Unlike cryptocurrencies like Bitcoin, which are interchangeable and can be divided into smaller units, non-fungible tokens are unique and cannot be divided or exchanged for other tokens on a one-to-one basis.
Can you make a career out of NFT?
Yes, it is possible to make a career out of NFTs
The NFT industry is rapidly growing, and as a result, there are many job opportunities emerging for individuals with a range of skills and expertise
Whether you are an artist, developer, marketer, analyst, or legal professional, there are many ways to get involved in the NFT industry and build a career
In addition, there are also many opportunities for entrepreneurs and investors to start their own NFT businesses or invest in NFTs
NFTs are being used in a variety of industries, from gaming to sports to music, and there are many opportunities to create new and innovative products and services using NFTs
To build a successful career in the NFT industry, it is important to stay up-to-date with the latest trends and developments, and to develop a strong network of contacts within the industry
You may also want to consider building your skills and expertise through training and education, such as online courses or workshops
Overall, the NFT industry offers many exciting opportunities for individuals who are passionate about digital art, blockchain technology, and innovation
With the right skills and expertise, you can build a rewarding and fulfilling career in this exciting field.
How do I start working with NFT?
If you're interested in working with NFTs, there are several steps you can take to get started:
- Build Your Network: Attend NFT events and join online communities to connect with others in the industry. This can help you build your network and learn about new opportunities.
- Create Your Own NFTs: If you're an artist or creator, consider creating your own NFTs and listing them for sale on a marketplace. This can be a great way to gain
- experience and build your portfolio.
- Educate Yourself: Begin by researching and learning about NFTs, including how they work, how they are created, and how they are used. There are many resources
- available online, such as blogs, forums, and tutorials, that can help you learn more about NFTs.
- Find Opportunities: Look for job postings and freelance opportunities related to NFTs. There are many NFT platforms, marketplaces, and companies that are hiring
- for various roles in the industry.
- Identify Your Skills: Think about your skills and experience, and consider how they might be useful in the NFT industry. For example, if you're an artist, you ,might consider creating your own NFTs, while if you're a developer, you might look for opportunities to work with NFT platforms.
What kind of job is in the NFT?
As a relatively new technology, there are several emerging NFT jobs within the NFT industry:
- NFT Analysts: Analysts research and analyze NFT market trends and provide insights to buyers and sellers.
- NFT Artist/Creator: Artists and creators are the driving force behind NFTs, and they are responsible for creating the unique digital content that is tokenized ,and sold as NFTs.
- NFT Consultants: Consultants provide advice and guidance to creators and platforms on best practices for creating, listing, and selling NFTs.
- NFT Legal Advisors: Lawyers are needed to navigate the legal complexities of NFTs, including issues related to intellectual property, copyright, and tax laws.
- NFT Marketing Specialists: Marketing specialists help creators and platforms to promote their NFTs and attract buyers.
- NFT Developers: Developers are responsible for creating the NFT platforms that allow creators to mint, list, and sell their NFTs.
- NFT Go-to-Market Specialist is a marketing professional who specializes in developing and executing strategies to bring NFTs to market. This role involves working closely with NFT creators, platforms, and marketplaces to develop marketing plans that promote NFTs and drive sales.