Reliability Engineer

BlockFi is looking for a Director of Engineering to lead our Payments Engineering team!

About Your Team

The Payments Engineering Team is responsible for enabling the movement of crypto & fiat currencies on & off the BlockFi platform. We expand, improve, and maintain the breadth of payment rails available for BlockFi clients & BlockFi internal teams to move currencies external to our platform on a global scale. Further, we support continuous improvement of the Operational payment processes related to new and existing payment methods. Our technical stack is TypeScript, React, Elixir (Backend), and Native iOS (Swift)/Android (Kotlin) with services hosted on AWS.

The leader we are looking for ideally has depth in crypto while also understanding fiat payment rails. This role will be leading the re-architecture of our existing platforms to enable global, fast, and low cast fiat and crypto money movement.

We are a collaborative, curious, motivated group who care deeply about our work and teammates. We expect our leaders to be "player coaches", and hence deeply technical with their finger on the pulse of both the strategic and the tactical.

Your Mission

As a Director, you own the technical implementation of the Activation & Engagement teams. In that leadership capacity, you are responsible for staffing, goal setting / assessment, developing your managers and engineers, organizational culture, and execution on strategic initiatives. Beyond people management responsibilities, you are a thought leader within your domain and collaborate with partners, such as business stakeholders and product, to set strategic vision. You are a subject matter expert on both the relevant business domain and the associated technical components. You are able to tailor your communications to your audience whether collaborating with business partners or participating with architecture in a design review. In addition to your strategic capabilities, you are relied on to respond to tactical issues by pulling in teams and leveraging your extended network of relationships across the company to drive resolutions.

• Engineering And Organizational Excellence
  • Responsible for building an organizational culture that values accountability, ownership, innovation, honesty, and continuous improvement.
  • Responsible for establishing and maturing Software Development Life Cycle (SDLC) processes that are consistent across the organization.
  • Influential beyond the technology organization. You have a deep network of cross functional peers who value your perspective.

• Leadership And People Management
  • Responsible for developing and growing the leadership and engineering talent of the organization.
  • Recognized as a champion of BlockFi values: Client Not Customers, Pragmatic Pioneering, Transparency Builds Trust, and Individual Effort / Collective Success.
  • Responsible for people management duties across engineering teams including: team staffing, career development of individuals, retention and performance management.
• Strategic Planning
  • Responsible for establishing and measuring metrics that track the performance of teams and the organization.
  • Stakeholder management: collaborates with Product, and Architecture to establish roadmaps for the BlockFi stack.
  • Responsible for the vision for your systems and thought leadership across technology and financial services.
  • Should proactively research and understand industry trends.
• Technical Ownership
  • Accountable for the quality of your systems (availability, reliability, resilience, security, etc.) and adherence to consistent standards for engineering excellence.
  • Understand and drive the architecture of your systems. Clearly communicate quality attributes and risks for that area to multiple audiences.
  • Guide managers, technical leaders, and senior engineers in carefully considering business goals, trade-offs, quality attributes, cross-cutting concerns, and risks prior to committing to design decisions.

Your Expertise

• Technical Breadth as well as Depth in Several Areas:
  • 10+ years of industry experience working with, designing, and building software systems at scale.
  • Experience with distributed systems and in financial services is a plus.
  • Experience with Golang and/or Elixir is a highly desired but not required
• People Management: 6+ years of experience leading a combination of individual contributors, ranging from entry level to principal engineers, and managers ranging technical leads to experienced senior leaders.
• Technical Ownership: Experience owning software systems end-to-end, designing, estimating, implementing, testing, maintaining, debugging, and supporting high-quality software in production.
• Communication: Excellent communication, presentation and interpersonal skills. Effectively explains technical concepts to non-technical stakeholders and business concepts to technical stakeholders. Proactively identifies and addresses information silos.
• Collaboration: Demonstrable track record of building strong cross-functional relationships and integrating a variety of perspectives. Empathetic and does the legwork required for building consensus. Always seeks out feedback on technical designs, solutions, and strategies.

Your Perks:

We benefit from the great work our employees do each day. That is why we are committed to providing a variety of awesome benefits to help them live their best lives.

• Competitive salary because we value your experience and expertise
• Unlimited vacation / sick days because everyone deserves time for R&R
• Employer contribution towards health coverage (including vision & dental) because your physical health and well-being is important to us
• Various fringe benefits such as 401k, Parental Leave, FSA/HSA, and Employee Assistance Programs because health coverage is more than just choosing your yearly plan
• Flexible work environment because we are a geographically dispersed team and we believe in balance
• Pet insurance because all of your beloved family members should have coverage too
• A close-knit team of enthusiastic, collegial and driven people to work alongside in a highly meritocratic environment because teamwork makes the dreamwork