Blockchain Customer Support Jobs

About Us

OKX is a world-leading cryptocurrency exchange, providing advanced financial services to traders globally by using blockchain technology. We provide hundreds of token & futures trading pairs to help traders to optimize their strategy.

We are also one of the top digital asset exchanges by trading volume, serving millions of users in over 100 countries. OKX derivatives remains a top-notch venue globally and has a daily volume of approximately $4 billion and is widely recognized as the golden standard of crypto exchange. We believe the blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to achieve something that changes the world and never stop to innovate and improve on our customer experience.

Job responsibilities:

• Mainly focus on the travel management, monitor travel vendors to deliver smooth service to employees, and cater the business travel request with high satisfaction level, also responsible for local hotel rate negotiation.
• Review internal policy and procedure, analyze travel data, and produce travel financial report.
• Work with PD on developing and find-tune the internal travel system platform from operation perspective.
• Help business unit to organize the travel logistic plan for external or internal events, to provide the up to standard services to the guests.
• Able to work closely with global different offices to deliver cross region travel service and event support.
• Help to organize company events and functions such as annual dinner, Christmas parties, guest visits, department team building, etc.
• Assist the Administration Manager in preparing the department budget, formulate, review and maintain relevant policies, guidelines and procedures.
• Complete other ad-hoc tasks/ projects assigned.

Requirements:

• Degree holder with 5 years office administrative experience (business travel management exp. is a must), preferably with Chinese firm working exp.
• Proactive with a can do attitude to work with different parties;
• Attention to detail, good organizational skills and the ability to multi-task
• An outgoing, friendly and motivated team player
• Strong supervisory, interpersonal and negotiation skills and able to work under pressure
• Fluency in written and spoken Cantonese, Mandarin and English
• Proficient PC knowledge in MS Office and Chinese typing
• More experiences will be considered as Manager
• Immediate availability is highly preferred