Crypto Finance Jobs

Are you looking for a position that will help you learn more about the crypto sector? Do you enjoy supporting customers on their mission to plan their financial future?
If you thrive in a fast-paced, customer-centric environment and have excellent communication skills, we have an exciting opportunity for you in Valencia, Spain!

Tasks

Your responsibilities and impact as a Technical Support Specialist for Fintech Industry will be:
Support customers mainly over chat e-mail and through phone calls (80% chats)

• Rotative shifts from 9-6 and 2-11
• Troubleshooting, innovation, and change management are part of the daily business
• Control and handle payment inquiries from sellers and buyers through various client platforms
• Flagging and escalation of customer queries and coming up with suitable solutions

Requirements

Skills, qualifications, and interests you need to succeed in this role:

• Proficiency in the Dutch language at a native speaking level and a C1 level in the English language
• You are interested in working in a tight knit team for a smaller company

Benefits

What’s in it for you?

• A salary of 1600 gross (no bonus needed to reach this number)
• Spanish classes
• Great Friday evening drinks
• Fitness bootcamps to stay fit and active
• Mindfulness classes
• Improve your professional skills: communication, innovation, and implementation of new technology
• Free lunch and breakfast at the office
• An international working environment with 20+ nationalities
• A small company, with no more than 50 employees, where your voice matters

Your Future Company:
Based in Valencia, a refreshing start up environment is awaiting you to push your professional career. This Contact center is not outsourcing Customer Service Departments, but more co-scaling Start ups and support. You will benefit from its great atmosphere and chances to grow.