| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Utila | Tel Aviv, Israel | $91k - $145k | |||
Utila | Tel Aviv, Israel | $68k - $148k | |||
a16z | New York, NY, United States | $239k - $278k | |||
Polygon Labs | United States | $90k - $125k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Osmosis | Remote |
| |||
Chainalysis | New York, NY, United States | $90k - $100k | |||
Yieldschool | Remote |
| |||
Figment | Canada | $150k - $180k | |||
Exodus54 | Remote | $90k - $105k | |||
Eigenlabs | Remote | $200k - $250k | |||
Bitpanda | Barcelona, Spain | $91k - $145k | |||
Integra | Austin, TX, United States | $88k - $103k | |||
Okx | Budapest, Hungary | $63k - $102k | |||
Eigenlabs | Remote | $150k - $220k | |||
Okx | Remote | $73k - $107k |
Utila is an enterprise-grade crypto operations platform and a leading institutional wallet provider. Utila enables organizations of all sizes to securely manage digital assets across multiple blockchains, wallets, and users on a single platform, without any complexity. Trusted by many leading institutions, Utila has secured over $5 Billion in transactions within a few months.
At Utila, our Support team is a critical part of our business. As a customer-obsessed company, our Technical Support & Operations Engineers interact with our customers daily ensuring they have an amazing Utila Experience. You'll troubleshoot complex customer issues, provide end-to-end technical support, collaborate with product & engineering teams to identify root causes and implement solutions, while also contributing to knowledge base development and supporting product improvements. This role is highly collaborative and requires someone who can work cross-departmentally.
If you're a passionate problem-solver with a knack for clear communication and a desire to work in a fast-paced, collaborative environment, then we want to hear from you!
Responsibilities
- Take end-to-end ownership of customer technical issues and requests, including initial troubleshooting, identification of root cause, escalation if necessary, and issue resolution and communication, as well as on-demand client ops requests and product navigation, troubleshooting, and feature usage, in connection with both Utila’s APIs and its UI.
- Work with Utila’s Engineering and Product teams on escalations and product enhancement requests.
- Report to the Customer Success Team, and work closely with Product, and Engineering to provide technical support, as well as proactively identify potential issues and provide recommendations for preventive measures.
- Take the lead in contributing to our client Knowledge Base with relevant technical information and setup guidance in collaboration with Product, Customer Success and
- Contribute to & lead the development and improvement of support processes and operations.
Requirements
Must-Have
- 3+ years of experience in a tech company, preferably in Blockchain & Crypto.
- Bachelor's degree in Computer Science, Industrial Engineering, Information Systems, or an equivalent degree or comparable technical military training and work experience.
- Experience in technical customer service, and superior communication skills for complicated issues.
- Excellent written and verbal skills in English – a MUST.
- Highly adaptable, fast learner, inquisitive;
- A self starter, with the ability to multitask, prioritize, and manage time efficiently.
- A strong cross-functional collaborator - team-oriented, communicative, and highly motivated with a can-do attitude, that is extremely comfortable with independent work
- Passion for Superior Client Experience and Professionalism
- Experience in and motivated to building and impacting processes from scratch
Nice To Have
- Familiar with Blockchain, Cybersecurity and/or Fintech
- Experience in a hyper-growth environment.
- Data analysis experience, including experience working with Datadog
- QA experience
- Familiar with programming or scripting language to do internal analysis and automation tools
- Ability to communicate in other languages.
How much do crypto jobs pay?
The salaries for cryptocurrency jobs vary widely depending on the specific role, industry, location, experience, and other factors
However, in general, cryptocurrency jobs tend to pay relatively well compared to other industries
Here are some examples of average salaries for popular cryptocurrency jobs:
- Blockchain Developer: The average salary for a blockchain developer in the US is around $105,000 per year, with salaries ranging from $60,000 to $180,000 per year.
- Cryptocurrency Analyst: The average salary for a cryptocurrency analyst in the US is around $85,000 per year, with salaries ranging from $50,000 to $135,000 per year.
- Cryptocurrency Trader: The average salary for a cryptocurrency trader in the US is around $95,000 per year, with salaries ranging from $40,000 to $180,000 per year.
- Marketing and PR Manager: The average salary for a marketing and PR manager in the US is around $77,000 per year, with salaries ranging from $43,000 to $128,000 per year.
- Crypto Lawyer: The average salary for a crypto lawyer in the US is around $120,000 per year, with salaries ranging from $70,000 to $200,000 per year.
Is crypto jobs legit?
Yes, cryptocurrency jobs are generally legitimate, and the industry has created many job opportunities over the years
As the cryptocurrency industry has grown, it has attracted a significant number of legitimate businesses and organizations that require talented individuals to work in various roles, such as blockchain development, cryptocurrency analysis, trading, marketing, public relations, law, and compliance, among others
However, as with any industry, there are also fraudulent job postings and scams that try to take advantage of people looking for work
It is essential to be cautious and thoroughly research any company or job opportunity before applying or accepting a position
You should always verify that the job posting is from a legitimate company and never provide sensitive personal or financial information without ensuring that the opportunity is genuine
To avoid scams, you can do the following:
- Research the company before applying for a job or accepting a job offer. Check the company's website, social media, and reviews to ensure that it is legitimate.
- Verify the job posting and contact information. Ensure that the email, phone number, or website listed in the job posting is valid.
- Don't pay for a job or training. A legitimate company will not ask you to pay for a job or training.
- Be wary of job offers that sound too good to be true. If a job offer promises a high salary or unrealistic benefits, it could be a scam.
What careers are there in crypto?
The market of cryptocurrency jobs has grown rapidly in recent years, creating a wide range of career opportunities in various sectors
Here are some of the careers in crypto that you can explore:
- Blockchain Consultant: Consultants offer advice to businesses and organizations that are exploring the implementation of blockchain technology. They help with strategic planning, implementation, and optimization.
- Blockchain Developer: Developers are responsible for creating and maintaining blockchain-based applications and smart contracts. They need to have experience in coding languages like Solidity, C++, and Python.
- Crypto Compliance Officer: These professionals ensure that businesses operating in the crypto industry comply with relevant laws and regulations.
- Crypto Journalist: A journalist who specializes in reporting on cryptocurrencies and the blockchain industry. They write news articles, feature stories, and analysis.
- Crypto Lawyer: Lawyers who specialize in the crypto industry help navigate complex regulatory and legal frameworks.
- Cryptocurrency Analyst: An analyst researches and analyzes cryptocurrencies and the market trends. They provide insights on trading, investments, and risk management.
- Cryptocurrency Educator: Educators help individuals and businesses understand the concepts and technicalities of cryptocurrencies and the blockchain technology.
- Cryptocurrency Trader: Traders buy and sell cryptocurrencies on exchanges, making profits by predicting market movements.
- Marketing and PR Manager: These professionals are responsible for promoting crypto projects, managing the brand's online presence, and building community engagement.
Can you make a career out of cryptocurrency?
Yes, it is possible to make a career out of cryptocurrency
The cryptocurrency industry has grown rapidly in recent years, and there are now many job opportunities available in various sectors related to blockchain and digital currencies
Some of the most common career paths in cryptocurrency include blockchain development, cryptocurrency trading, cryptocurrency analysis, marketing and public relations, and cryptocurrency journalism
There are also roles in cryptocurrency consulting, law, and compliance, among others
To pursue a career in cryptocurrency, it is important to have a strong understanding of the technology and how it works
This may require education or training in computer science, economics, or finance, depending on the specific career path you choose
Additionally, keeping up with the latest developments in the industry is crucial to stay competitive and relevant
As with any career, success in the cryptocurrency industry also requires a strong work ethic, dedication, and a willingness to continuously learn and adapt to new developments
While the industry is still relatively new and rapidly evolving, it has the potential to offer exciting and rewarding career opportunities for those who are passionate about the technology and willing to put in the effort to succeed.
What is crypto jobs?
Crypto jobs refer to employment opportunities in the cryptocurrency industry
This can include jobs related to the development of cryptocurrency technology, such as blockchain development, as well as jobs in crypto-related companies, such as exchanges or payment processing firms
Some examples of crypto jobs include blockchain engineers, crypto traders, and compliance specialists
These jobs often require specialized knowledge and expertise in the field of cryptocurrencies and blockchain technology.