| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Finery Markets | Remote | $42k - $80k | |||
Bitso | México | $67k - $100k | |||
Zscaler | Remote | $69k - $75k | |||
Zscaler | Remote | $105k - $150k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Zscaler | Remote | $73k - $106k | |||
Localcoin | Toronto, Canada | $63k - $77k | |||
CleanSpark | Las Vegas, NV, United States | $59k - $100k | |||
Zscaler | Remote | $69k - $75k | |||
Whatnot | Remote | $77k - $100k | |||
Bitcoindepot | Remote | $54k - $68k | |||
Brave | Remote | $129k - $149k | |||
Squads | Remote | $86k - $96k | |||
Crypto.com | Singapore, Singapore | $129k - $149k | |||
Zscaler | India |
| |||
Zinnia | India | $69k - $75k |
Finery Markets — a B2B fintech company and ECN platform for OTC trading
Key Responsibilities:
- Conducting demos;
- Onboarding clients post-sales;
- Supporting API integrations;
- Closing deals (upselling);
- Hands-on client support — from explaining business value to troubleshooting bugs.
What's Important:
- Attention to detail & accountability
- Experience in fintech/crypto or B2B, ideally with institutional clients.
- Understanding of API integrations (REST, WebSocket, FIX) and confidence working with docs, logs, keys.
- Ability to understand the client’s business — not just “respond to tickets”.
- Proficiency in Excel, ability to estimate figures/revenue/flows.
- Ability to manage clients and improve processes simultaneously (docs, feedback, instructions).
- Motivated to earn
- Willingness to be hands-on: jump into chats, lead demos, debug integrations.
About Us:
Finery Markets Limited is a fast-growing fintech startup shaping the future of capital markets. Finery Markets pioneers the market with a set of institutional-grade infrastructure solutions for Prime Brokers, Banks, Retail Brokers, Custodians and Exchanges including:
- Non-custodial ECN, enabling electronic OTC execution and efficient post-trade settlement
- White label “OTC Prime as a Service” platform that allows institutions to offer their clients OTC Prime tools and services
What is the role of a customer support?
A customer support role would typically involve assisting customers with any issues or questions they have about the web3 platform or any of the decentralized applications (dApps) that run on it
This could include helping users navigate the platform, troubleshooting any technical issues they might be experiencing, and providing guidance on how to use specific dApps or features
The specific responsibilities of a customer support role in web3 would depend on the organization they are working for and the specific needs of their customers.