ai analyst backend bitcoin blockchain community manager crypto cryptography cto customer support dao data science defi design developer relations devops discord economy designer entry level erc erc 20 evm front end full stack gaming ganache golang hardhat intern java javascript layer 2 marketing mobile moderator nft node non tech open source openzeppelin pay in crypto product manager project manager react refi research ruby rust sales smart contract solana solidity truffle web3 py web3js zero knowledge
| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Binance | South East Asia |
| |||
Binance | Asia |
| |||
myGwork - LGBTQ+ Business Community | New York, NY, United States | $45k - $72k | |||
Aptos | Palo Alto, CA, United States | $230k - $330k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Arbitrum Foundation | Cayman Islands, Cayman Islands | $91k - $150k | |||
Ripple | New York, NY, United States | $101k - $126k | |||
Phantom | Remote | $225k - $265k | |||
cLabs | Remote | $54k - $80k | |||
Upshot | Remote | $87k - $92k | |||
Crypto.com | Hong Kong, Hong Kong | $87k - $160k | |||
Binance | Remote |
| |||
STB Software Development B.V. | 58 Ta'Xbiex MT | $54k - $60k | |||
Gemini | Remote | $108k - $151k | |||
Gemini | Remote | $122k - $170k | |||
Vi Capital LLC | United States | $84k - $150k |
Binance
South East Asia
Customer Service Representative - Financial Derivatives
South East Asia
Customer Support – Customer Experience /
Remote
Apply for this job
Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange.
Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.
If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.
Responsibilities:
- Coordinate and handle customer inquiries about Binance financial derivatives, and retain regular customers
- Solve customer complaint issues, and create and document report analysis
- Optimize customer complaint processes and improve service quality
- Handle unpredictable emergencies in an efficient and timely manner
- Perform adhoc tasks and reports assigned by shift leader and/or managers
Requirements:
- Bachelor's degree or diploma, preferably in a finance-related major
- Prior customer support experience with exposure to an e-commerce or financial industry background is a must
- Excellent communication skill in English; additional knowledge of other Asian languages would be an advantage
- Familiar with CS operation and business processes, with a strong ability for problem-solving and a strong number-driven approach
Working at Binance
• Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities
• Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless
• Tackle fast-paced, challenging and unique projects
• Work in a truly global organization, with international teams and a flat organizational structure
• Competitive salary and benefits
• Flexible working hours, remote-first, and casual work attire
Learn more about how Binancians embody the organization’s core values, creating a unified culture that enables collaboration, excellence, and growth.
Apply today to be a part of the Web3 revolution!
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
Apply for this job