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This job is closed
The De-Risk Services company provides business operations globally using Digital IT Solutions and Services expertise and experiences. Company operate from our German head office and also local branches in over 45 countries, with the experience to deliver services to you in the most challenging territories. DeRisk Technologies offers businesses;
​​- Digital IT Solutions from SAP, Microsoft, Blockchain
- 24 x 7 x 365 support services
- Data Analytics and A.I. solutions - DeRisk Digitial A.I. Cloud System (DACS).
- Process Automation integrated with your existing platform.
- Technical onsite Staffing, TUPE transfers and Professional Services
- Logistics, Fleet Management & Automation
- Reduced operational complexity
- Improved efficiency and time saved
- Increased cost savings and predictable costs.
- Assured Service availability with SLAs
- Multilingual support centre
Tasks
Break-fix / Technical Tasks List
• Power Cycling
• Running Diagnostics Commands
• Conducting whole unit replacement
• Inserting/Removing Media
• Replacing Defective Components
• Assist with fault diagnosis and investigation
• Configuring Remote Access
• Basic Storage Array Configuration
• Replacing faulty cables
• Tape Management and Maintenance
• Rebooting routers, servers, storage devices or other equipment
• Providing loop-back cables in order to test circuits remotely
• Re-seating or replacing components or cables
• Cleaning fibers
• Identify/Analyze fiber issues by using OTDR/LSPM/VFL
• Installing loop backs
• Racking and de-racking and upgrade of any device installed.
Operations Tasks List
• Updating and Recording of activities in relevant IT Ticket Management System
• Coordinating and agreeing attendance time and date with key stakeholders
• Provide support either through phone, remote tools, or in person at onsite
• Perform installation as needed either through physical or network medium
• Coordinate actual activity date and timings including arrival and departure times.
• Carry all necessary tools, laptops etc. which might be needed to support issues in the
infrastructure environment
• Labelling, Patching and Asset Tagging activities
• Following specific task instructions and provision necessary reporting as necessary.
Requirements
Deployment / In-Scope Configuration Items
• Servers (Virtual & Physical)
• Storage & Backup Devices
• Server Appliances
• Hyper-Converged Infrastructure (E.g. Nutanix, Cisco UCS)
• Tape Storage Units
• Power Distribution Units rated 3KVA and below
• SAN Fabric Switches
• Network Switches
• KVM Units
• WAN Optimization Devices
• Firewalls
• Access Points
• Routers
• Physical Cabling
• Cable Management
• Cables that connect the device to itself, a peripheral, or a power/network portGood general understanding of IT principles such as Networks, Hardware and Domains
• Knowledge of Infrastructure (Data Center and Network) hardware architecture as to
understand the procedure shared by L3 teams during troubleshooting, H&E support
• Knowledge of server/client operations in a domain environment including Active Directory
• Understanding of current and legacy hardware Infrastructure platforms
• Hands-on experience in installation and troubleshooting Infrastructure (DC & Network)
equipment's, Rack and Stack of the equipment/cable
• Good Hands-on Experience in IMAC and Break-fix activities related to Infrastructure
environment
• Ability to identify Excellent the right defective spares and replace them with provided good
spares as instructed and by physical observations
• Knowledge of TCP/I P standards and networking
• Experience with Tape Management activities
• Excellent knowledge of best practices around management, control, and monitoring of server
infrastructure
• Familiarity with backup and recovery software and methodologies
Language skills needed
• English
Soft Skills
• Exceptional customer facing skills
• Able to communicate clearly and effectively both with Client and the Customer
• Logical and analytical approach to work
• Accurate record-keeping
• Able to work unsupervised
• Good timekeeper
• Intense focus on quality work
• Productive and Efficient
Academic Background
• Bachelor of Engineering / Technology / Science or Equivalent Work Experience
Interview will be conducted for all the candidates.
What is the meaning of Layer 2?
Layer 2 in the context of cryptocurrency and blockchain technology refers to a secondary framework or protocol that is built on top of an existing blockchain system (the main chain or Layer 1)
The primary purpose of Layer 2 solutions is to solve the scalability and speed issues that many blockchains face, especially those that have become popular and heavily used, like Ethereum
Here are the key aspects of Layer 2 solutions:
- Scalability Enhancement: They help in scaling the main blockchain by handling transactions off the main chain. This reduces the burden on the main chain, allowing for faster and cheaper transactions.
- Types of Layer 2 Solutions: There are various forms of Layer 2 solutions, including state channels, sidechains, plasma chains, and rollups. Each has its own mechanism for interacting with the main chain and handling transactions.
- State Channels: These involve two parties engaging in numerous transactions outside of the main chain, which are then consolidated into a single transaction. This is especially useful for situations where multiple transactions occur between the same parties.
- Sidechains: These are separate blockchains that are connected to the main chain via a two-way peg. They operate independently and can have their own consensus mechanisms but are secured by the main chain.
- Plasma Chains: Plasma chains are similar to sidechains but with a more hierarchical structure. They report back to the main chain regularly and are optimized for mass transaction handling.
- Rollups: Rollups process and store transaction data on a sidechain but post transaction data to the main chain. They come in two varieties: optimistic rollups and zk-rollups, each with its own method of transaction verification.
- Security Considerations: While Layer 2 solutions are generally secure, they can have different security models compared to the main chain. This is an important consideration for users and developers.
- Impact on User Experience: For end-users, Layer 2 solutions can greatly improve the experience by reducing transaction fees and increasing transaction speeds.
- Adoption and Development: Many blockchain projects are actively developing Layer 2 solutions to enhance their networks. This is an ongoing area of innovation in the blockchain space.