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Kraken
$91k - $150k estimated
United States

Building the Future of Crypto 

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken ProKraken NFT, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The team

We’re looking for an experienced Market Insights Researcher to help us explore, understand and reinvent everything from the way money works to a bunch of even more ambitious things we can’t talk about yet. We’re looking for an inquisitive, independent explorer who believes in a tomorrow where cryptocurrency spreads wealth, inclusively and enables new forms of creativity.

If you are someone who is passionate about research, relentless about uncovering consumer insights and translating numbers to actions, and a great believer in consumer centricity and putting the consumer at the heart of everything we do, then we would love to meet you!

We’re currently building the Market Research function and team, so the ideal candidate will need to be comfortable to hit the ground running. If you are ready to be a driving force behind Kraken's Consumer Insights, we invite you to join us on this exciting journey at Kraken!

This is a fully remote position.

The opportunity

  • Champion consumer centricity, be the voice of the consumer and actively advocate for, democratize and evangelize research across the organization

  • Ensure that the consumer is at the heart of our decision making 

  • Capitalize on broad and in depth experience across various qualitative and quantitative research to uncover meaningful and actionable insights that drive growth 

  • Apply critical and strategic thinking to help  shape brand, product and marketing strategies 

  • Develop and share compelling consumer stories to ensure the consumer is at the heart of everything we do

  • Proactively collaborate with internal stakeholders to ensure research outcomes are aligned with business objectives

  • Manage and collaborate with external vendors to ensure flawless and timely execution

  • Additional duties and responsibilities as required

Skills you should HODL

  • 8+ years of experience in Consumer Market Research & Insights

  • 3+ years of experience in data manipulation tools like Python and Excel

  • A passion for Bitcoin and the cryptocurrency movement with a desire to make Kraken the best trading platform in the world

  • Informed about current and emerging trends in crypto, FinTech, product development, trends in Market Research

  • In depth experience developing, managing and executing strategic research initiatives across brand, product and communication, using a range of quantitative and qualitative methodologies 

  • Proven track record in collaborating with business stakeholders to identify critical knowledge gaps that inspire meaningful research plans 

  • Proven track record in translating research findings to actionable insights and powerful stories that help shape product and marketing strategies 

  • Expert knowledge of brand building marketing principles

  • Proven track record in strategic thinking, storytelling and consultancy

#LI-Remote #USUKEU #LI-AM1

This job is accepting ongoing applications and there is no application deadline.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

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What does NFT mean?

NFT stands for non-fungible token

In the context of cryptocurrency, a non-fungible token is a unique digital asset (ussually an image) that represents ownership of a specific item, such as a work of art

Unlike cryptocurrencies like Bitcoin, which are interchangeable and can be divided into smaller units, non-fungible tokens are unique and cannot be divided or exchanged for other tokens on a one-to-one basis.

Can you make a career out of NFT?

Yes, it is possible to make a career out of NFTs

The NFT industry is rapidly growing, and as a result, there are many job opportunities emerging for individuals with a range of skills and expertise

Whether you are an artist, developer, marketer, analyst, or legal professional, there are many ways to get involved in the NFT industry and build a career

In addition, there are also many opportunities for entrepreneurs and investors to start their own NFT businesses or invest in NFTs

NFTs are being used in a variety of industries, from gaming to sports to music, and there are many opportunities to create new and innovative products and services using NFTs

To build a successful career in the NFT industry, it is important to stay up-to-date with the latest trends and developments, and to develop a strong network of contacts within the industry

You may also want to consider building your skills and expertise through training and education, such as online courses or workshops

Overall, the NFT industry offers many exciting opportunities for individuals who are passionate about digital art, blockchain technology, and innovation

With the right skills and expertise, you can build a rewarding and fulfilling career in this exciting field.

How do I start working with NFT?

If you're interested in working with NFTs, there are several steps you can take to get started:

  1. Build Your Network: Attend NFT events and join online communities to connect with others in the industry. This can help you build your network and learn about new opportunities.
  2. Create Your Own NFTs: If you're an artist or creator, consider creating your own NFTs and listing them for sale on a marketplace. This can be a great way to gain
  3. experience and build your portfolio.
  4. Educate Yourself: Begin by researching and learning about NFTs, including how they work, how they are created, and how they are used. There are many resources
  5. available online, such as blogs, forums, and tutorials, that can help you learn more about NFTs.
  6. Find Opportunities: Look for job postings and freelance opportunities related to NFTs. There are many NFT platforms, marketplaces, and companies that are hiring
  7. for various roles in the industry.
  8. Identify Your Skills: Think about your skills and experience, and consider how they might be useful in the NFT industry. For example, if you're an artist, you ,might consider creating your own NFTs, while if you're a developer, you might look for opportunities to work with NFT platforms.

What kind of job is in the NFT?

As a relatively new technology, there are several emerging NFT jobs within the NFT industry:

  1. NFT Analysts: Analysts research and analyze NFT market trends and provide insights to buyers and sellers.
  2. NFT Artist/Creator: Artists and creators are the driving force behind NFTs, and they are responsible for creating the unique digital content that is tokenized ,and sold as NFTs.
  3. NFT Consultants: Consultants provide advice and guidance to creators and platforms on best practices for creating, listing, and selling NFTs.
  4. NFT Legal Advisors: Lawyers are needed to navigate the legal complexities of NFTs, including issues related to intellectual property, copyright, and tax laws.
  5. NFT Marketing Specialists: Marketing specialists help creators and platforms to promote their NFTs and attract buyers.
  6. NFT Developers: Developers are responsible for creating the NFT platforms that allow creators to mint, list, and sell their NFTs.
  7. NFT Go-to-Market Specialist is a marketing professional who specializes in developing and executing strategies to bring NFTs to market. This role involves working closely with NFT creators, platforms, and marketplaces to develop marketing plans that promote NFTs and drive sales.