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Technical Community Manager
HQ
DevRel /
Remote /
Remote
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Web3Auth is a VC-backed company that works on applied cryptography and we specialize in private key management software. Our company vision is to proliferate the usage of cryptographic keys to enable use cases that empower the individual. Our solution allows for applications to set up a public key infrastructure while maintaining flows that end-users are familiar with. You can (git) check out all of our open-source code at https://github.com/torusresearch. We’re heavily execution-driven, flexible and impact-focused.
Our aim is to provide a seamless user experience to the applications that integrate us, ultimately driving adoption in the ecosystem.
Key Responsibilities
- Community Moderation: Monitor community channels (e.g. Web3Auth Discord Server, Developer Telegram groups, Web3Auth Community Forum) with the support of other community team members, respond to technical inquiries and perform basic troubleshooting, and engage with community members. Conduct AMAs, webinars, and workshops on Discord and other community platforms.
- Technical Research: Conduct in-depth research and create content on security in Web3, MPC, and other blockchain technologies. Stay updated on the latest trends and compile findings into reports. Coordinate with independent community members to assist them with their research.
- Strategy Support: Assist in formulating and executing community engagement strategies based on research and feedback. Provide insights to improve community interaction.
- Collaboration and Communication: Work closely with the DevRel Team and other internal teams. Communicate effectively with developers and community members.
Requirements
- Strong understanding of blockchain technologies.
- Proven experience in technical research, preferably in the blockchain space.
- Previous experience moderating technical or developer-focused communities.
- Excellent communication skills for engaging with community members.
- Ability to identify and resolve community issues promptly.
- Flexibility in work schedule to accommodate the needs of an always-active ecosystem.
- Proficiency in creating technical content and documenting the process.
- Ideally, possess good people skills, and be resourceful, knowledgeable, and a critical thinker.
What we offer
We offer competitive salaries and a dynamic, fast-paced work environment. If you are passionate about creating impact and itching to gain exposure in blockchain technology, we encourage you to apply!
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What does a Community Manager in Web3 do?
A community manager in web3, also known as a blockchain community manager, is responsible for managing and growing a community of stakeholders interested in a particular blockchain or decentralized technology
This can include tasks such as moderating online forums and social media groups, organizing events and meetups, and engaging with community members to understand their needs and concerns
The ultimate goal of a community manager in web3 is to build and maintain a strong, active, and engaged community that can help drive the adoption and development of the underlying technology
Some specific responsibilities of a community manager in web3 may include:
- Developing and implementing strategies for engaging with and growing the community in social madia (most likely on Discord and Twitter)
- Moderating online forums and social media groups, and responding to community members questions and concerns
- Organizing and hosting events and meetups to bring community members together and foster collaboration and knowledge sharing
- Working closely with the development team to ensure that the community's needs and feedback are being taken into account in the design and development of the technology
- Providing regular updates and information to the community about the progress and status of the technology
- Dentifying and addressing any issues or conflicts within the community, and working to resolve them in a positive and constructive manner.