| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
ATMTA, Inc. | remote | $40k - $75k | |||
Gnosis | Boston, MA, United States |
| |||
MoonPay | Miami, FL, United States | $31k - $55k | |||
Binance | Madrid, Spain |
| |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
SwissBorg | Lisbon, Portugal | $36k - $90k | |||
SwissBorg | Remote | $36k - $90k | |||
Sense Finance | Remote | $72k - $75k | |||
Binance | Helsinki, Finland |
| |||
Binance | Dublin, Ireland |
| |||
Binance | Stockholm, Sweden |
| |||
Provenance Blockchain Foundation | New York, NY, United States | $23k - $54k | |||
3Box Labs | Remote | $36k - $58k | |||
Phantom | San Francisco, CA, United States | $54k - $81k | |||
Golden | United States | $31k - $55k | |||
Immutable | Remote | $67k - $72k |
Star Atlas is searching for a Head of Community Experience under the umbrella of the Revenue Operations department. The role will consist of managing the customer success and engagement as well as the brand compliance, enforcement, and legal functions related to customer experience.
This role reports to the Chief Revenue Officer and partners closely with the Marketing Intelligence Team and the General Counselâs office.
Responsibilities
- Oversee brand enforcement strategies to protect and limit the unauthorized use of the Star Atlas
- Manage team responsible for building out community success and engagement strategies
- Define community/customer value proposition for engaging with Star Atlas
- Effectively work across revenue operations, tech, and legal teams
- Track community satisfaction across the Star Atlas metaverse
- Identify opportunities to improve community experience and brand protection
- Work with the Demand Generation and Lifecycle and Retention Managers to align goals and best practices
Skills
- 5+ years of experience in a similar position
- Strong written, verbal, and presentation skills
- Experience working in an environment that required global management of customer experience
- Experience being the final decision maker on customer experience and brand management strategies, platforms, and implementation
- Comfortable managing multiple tasks and competing priorities in a fast-paced environment
- Able to work across cultural boundaries and effectively utilize technologies associated with the role
What does a Community Manager in Web3 do?
A community manager in web3, also known as a blockchain community manager, is responsible for managing and growing a community of stakeholders interested in a particular blockchain or decentralized technology
This can include tasks such as moderating online forums and social media groups, organizing events and meetups, and engaging with community members to understand their needs and concerns
The ultimate goal of a community manager in web3 is to build and maintain a strong, active, and engaged community that can help drive the adoption and development of the underlying technology
Some specific responsibilities of a community manager in web3 may include:
- Developing and implementing strategies for engaging with and growing the community in social madia (most likely on Discord and Twitter)
- Moderating online forums and social media groups, and responding to community members questions and concerns
- Organizing and hosting events and meetups to bring community members together and foster collaboration and knowledge sharing
- Working closely with the development team to ensure that the community's needs and feedback are being taken into account in the design and development of the technology
- Providing regular updates and information to the community about the progress and status of the technology
- Dentifying and addressing any issues or conflicts within the community, and working to resolve them in a positive and constructive manner.