Community Manager Jobs in Web3

As Senior Community Manager, you will have the opportunity to get in on the ground floor at a company at the forefront of the serverless blockchain movement. The Senior Community Manager will work with our Marketing, DevRel, Customer Success, Product, and Engineering teams to build, grow, and engage our developer and customer community. You will own community-facing content, programs, and supporting platforms.

You will be an early member of our marketing and DevRel team –with the ability and interest to drive outcomes directly. This role will report directly to the VP of Marketing and will have key responsibilities for company-level OKRs, including community engagement and product adoption.

We are a virtual company seeking employees who can operate within +/- 5 hours of the US Pacific Time Zone.

Responsibilities:

• Launch and scale our online community, and associated technology platforms, quickly and successfully
• Lead the charge for delivering valuable content to our community, both as an author/producer of high-level content, and as the champion driving the creation of technical content
• Find ways to promote the community through regular programming and events that Vendia holds or participates in
• Create new avenues of communication and discussions for our community
• Manage email and platform notifications to keep our community up to date
• Establish programs that engage influencers, thought leaders, customers, users, and developers with our community
• Manage and lead community- and DevRel exclusive events, both online and in-person (when travel allows)
• Collect and analyze feedback regularly on program engagement, events, and performance to make better-informed decisions on priorities
• Manage the intake process with our team to launch new community programs and content
• Collect community feedback and assist with community support
• Actively participate in the implementation and maintenance of the community program workflows. This includes improving and troubleshooting related processes and working cross-functionally with associated teams in Marketing, DevRel, Customer Success, Product, and Engineering

Requirements:

• 5+ years managing events, DevRel, or community-specific programs
• Significant experience mapping and implementing unique community engagement programs
• Strong copywriting and communication skills
• Enjoys working at a fast pace cross-functionally
• A kind, empathic, and proactive person
• Loves uncovering community needs and building programs around them
• Gets excited about building relationships and a community
• Cares deeply about diversity and inclusion
• Writes and speaks fluent English
• Experience with community management platforms or customer advocacy platforms (e.g., Discourse, Influitive, etc.) preferred
• Familiar with and effective at working on a remote or distributed team preferred

About Vendia

Vendia is creating the world’s fastest and most scalable platform for creating and running universal applications. Our cloud-based, SaaS-delivered offering enables application developers to work with real-time business data –across companies and clouds. By recreating the speed and ease of a conventional database, we’re tackling the hardest cross-cloud sharing challenges so that our customers can focus on what matters most: their business outcomes.

Our customers span industries –from automotive and food & beverage, to travel, hospitality, and not-for-profits. They use Vendia to solve challenging data sharing and data integration problems: real-time supply chain and logistics tracking, settlement of physical and digital contracts, consolidating the data needed to drive AI/ML inferencing, and more. Our employees helped create industry-changing services like AWS Lambda, DynamoDB, API Gateway, and many more. We are taking that expertiseand continuing the tradition at Vendia. We build disruptive, innovative technologies that combine the best of Serverless, distributed ledgers, and massively scaled cloud-based services that deliver business value to our customers.

Vendia is a rapidly growing, minority-owned startup headquartered in San Francisco and Seattle, serving the needs of enterprises around the globe. Our recent $15.5M Series A investment has enabled us to accelerate our vision of multi-party data sharing, and we are growing rapidly. We embrace remote workers but also love interactive development. Our culture is dynamic, with a focus on rapid, iterative delivery and continuous learning from customer engagements. Most importantly, we are a "succeed or fail together" company - everyone here plays nicely with each other, a culture we’ve enshrined in our Kind Humans Policy, and a key requirement for all job applicants.