Crypto Jobs

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Job Position Company Posted Location Salary Tags

Cryptio

Canada

$72k - $102k

Chainlink Labs

United States

$108k - $126k

Bitcoindepot

Remote

$112k - $117k

Aztec

Remote

$105k - $156k

Alchemy

San Francisco, CA, United States

$210k - $260k

Woo

Remote

$68k - $90k

Woo

Remote

$68k - $90k

Woo

Remote

$68k - $90k

Woo

Remote

$68k - $90k

Bitgo

Remote

$141k - $148k

Bitgo

Remote

$88k - $117k

B2c2

Remote

$45k - $60k

B2c2

Remote

$126k - $131k

B2c2

Remote

$98k - $106k

Gravity Team

Remote

$80k - $250k

Cryptio
$72k - $102k estimated
Canada
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About Cryptio

We’re Cryptio. We build infrastructure to bring financial integrity to the crypto economy. Our enterprise-grade back-office and data platform power mission-critical accounting, reporting, and operational workflows for institutions, corporates, and crypto-native organisations.

We’re trusted by leaders like Circle, Societe Generale, Uniswap, Gemini, and the Government of El Salvador. We’ve raised $26m from top investors including Point Nine, 1kx, Tim Draper, and Ledger Cathay.

The opportunity

We’re hiring a Customer Support Team Lead to oversee the day-to-day operations of Cryptio’s Level 1 (L1) Support team. You’ll ensure our customers receive timely, accurate, and empathetic support, while developing the team behind that experience.

As part of the Customer Operations function, you’ll manage scheduling, coach team members, monitor performance, and keep our support operations running smoothly. You’ll work closely with Sheila Maher, our Head of Customer Support & Systems, to drive improvements, develop talent, and make sure the team consistently meets SLA expectations.

This role is ideal for someone who combines strong organisation and people leadership with a genuine focus on customer experience and operational excellence.

What you’ll do

  • Lead the daily operations of the L1 Support team, ensuring full coverage across channels and smooth coordination of workloads

  • Manage scheduling, prioritisation, and day-to-day workflow adjustments

  • Run weekly 1:1s and support bi-annual review cycles, providing clear feedback and development guidance

  • Set goals, track performance, and support the growth of each team member

  • Hire and onboard new team members as the team expands

  • Monitor ticket queues, team inboxes, and support metrics to ensure SLA compliance

  • Identify operational trends and recommend incremental improvements to tools, processes, and documentation

  • Ensure customer interactions meet a high standard of quality, clarity, and empathy

  • Surface recurring customer issues and share insights with the Head of Customer Support & Systems and other internal teams

We’re looking for someone who

  • Has experience leading or coaching customer support teams in a SaaS, fintech, or operations environment

  • Brings strong organisational skills, attention to detail, and a steady operational mindset

  • Communicates with clarity and empathy — both with customers and internally

  • Is proactive, structured, and comfortable making day-to-day decisions that keep the team moving

  • Enjoys developing people and fostering a positive, collaborative team culture

  • Has familiarity with support workflows, SLAs, and ticketing best practices

  • Is comfortable using support and operations tools such as Plain, Linear, Notion, Slack, and Excel

Why you’ll love this role

  • Play a key role in shaping Cryptio’s customer experience

  • Lead and grow a team that interacts with our customers every day

  • Work closely with experienced leaders across Support, Delivery, Success, Product, and Engineering

  • Influence support processes, tooling, and operational improvements

  • See your work directly reflected in customer satisfaction, response times, and team development

Interview process

Here’s what you can expect as we get to know one another:

  1. Talent Screen - 30 min

  2. 1st Interview - 30 min

  3. Case study sendoff

  4. Case Presentation - 1 hour

  5. Final Interview - 45 min

Perks

👩‍💻 Remote or Hybrid working

🏝️ 25 days paid holiday plus bank holidays

🙌 One additional day of annual leave each year, up to 30 total days

🎂 Your birth off

🧘 Mental health resources, wellbeing programs, and professional coaching

🫶 Family-friendly policies

💪 Fitness and wellness budget

💻 MacBook Pro

🖥️ $200 home office setup budget

🎓Training and development budget

*** we have additional benefits depending on location

If this sounds like you, we would love to hear from you 🙌

At Cryptio, we move fast and take ownership of outcomes. We learn from failures, celebrate wins, and let humility, curiosity, and a passion for crypto guide how we work. If you value collaboration and want to build with purpose, you’ll feel right at home here.

How much do crypto jobs pay?

The salaries for cryptocurrency jobs vary widely depending on the specific role, industry, location, experience, and other factors

However, in general, cryptocurrency jobs tend to pay relatively well compared to other industries

Here are some examples of average salaries for popular cryptocurrency jobs:

  1. Blockchain Developer: The average salary for a blockchain developer in the US is around $105,000 per year, with salaries ranging from $60,000 to $180,000 per year.
  2. Cryptocurrency Analyst: The average salary for a cryptocurrency analyst in the US is around $85,000 per year, with salaries ranging from $50,000 to $135,000 per year.
  3. Cryptocurrency Trader: The average salary for a cryptocurrency trader in the US is around $95,000 per year, with salaries ranging from $40,000 to $180,000 per year.
  4. Marketing and PR Manager: The average salary for a marketing and PR manager in the US is around $77,000 per year, with salaries ranging from $43,000 to $128,000 per year.
  5. Crypto Lawyer: The average salary for a crypto lawyer in the US is around $120,000 per year, with salaries ranging from $70,000 to $200,000 per year.

Is crypto jobs legit?

Yes, cryptocurrency jobs are generally legitimate, and the industry has created many job opportunities over the years

As the cryptocurrency industry has grown, it has attracted a significant number of legitimate businesses and organizations that require talented individuals to work in various roles, such as blockchain development, cryptocurrency analysis, trading, marketing, public relations, law, and compliance, among others

However, as with any industry, there are also fraudulent job postings and scams that try to take advantage of people looking for work

It is essential to be cautious and thoroughly research any company or job opportunity before applying or accepting a position

You should always verify that the job posting is from a legitimate company and never provide sensitive personal or financial information without ensuring that the opportunity is genuine

To avoid scams, you can do the following:

  1. Research the company before applying for a job or accepting a job offer. Check the company's website, social media, and reviews to ensure that it is legitimate.
  2. Verify the job posting and contact information. Ensure that the email, phone number, or website listed in the job posting is valid.
  3. Don't pay for a job or training. A legitimate company will not ask you to pay for a job or training.
  4. Be wary of job offers that sound too good to be true. If a job offer promises a high salary or unrealistic benefits, it could be a scam.

What careers are there in crypto?

The market of cryptocurrency jobs has grown rapidly in recent years, creating a wide range of career opportunities in various sectors

Here are some of the careers in crypto that you can explore:

  1. Blockchain Consultant: Consultants offer advice to businesses and organizations that are exploring the implementation of blockchain technology. They help with strategic planning, implementation, and optimization.
  2. Blockchain Developer: Developers are responsible for creating and maintaining blockchain-based applications and smart contracts. They need to have experience in coding languages like Solidity, C++, and Python.
  3. Crypto Compliance Officer: These professionals ensure that businesses operating in the crypto industry comply with relevant laws and regulations.
  4. Crypto Journalist: A journalist who specializes in reporting on cryptocurrencies and the blockchain industry. They write news articles, feature stories, and analysis.
  5. Crypto Lawyer: Lawyers who specialize in the crypto industry help navigate complex regulatory and legal frameworks.
  6. Cryptocurrency Analyst: An analyst researches and analyzes cryptocurrencies and the market trends. They provide insights on trading, investments, and risk management.
  7. Cryptocurrency Educator: Educators help individuals and businesses understand the concepts and technicalities of cryptocurrencies and the blockchain technology.
  8. Cryptocurrency Trader: Traders buy and sell cryptocurrencies on exchanges, making profits by predicting market movements.
  9. Marketing and PR Manager: These professionals are responsible for promoting crypto projects, managing the brand's online presence, and building community engagement.

Can you make a career out of cryptocurrency?

Yes, it is possible to make a career out of cryptocurrency

The cryptocurrency industry has grown rapidly in recent years, and there are now many job opportunities available in various sectors related to blockchain and digital currencies

Some of the most common career paths in cryptocurrency include blockchain development, cryptocurrency trading, cryptocurrency analysis, marketing and public relations, and cryptocurrency journalism

There are also roles in cryptocurrency consulting, law, and compliance, among others

To pursue a career in cryptocurrency, it is important to have a strong understanding of the technology and how it works

This may require education or training in computer science, economics, or finance, depending on the specific career path you choose

Additionally, keeping up with the latest developments in the industry is crucial to stay competitive and relevant

As with any career, success in the cryptocurrency industry also requires a strong work ethic, dedication, and a willingness to continuously learn and adapt to new developments

While the industry is still relatively new and rapidly evolving, it has the potential to offer exciting and rewarding career opportunities for those who are passionate about the technology and willing to put in the effort to succeed.

What is crypto jobs?

Crypto jobs refer to employment opportunities in the cryptocurrency industry

This can include jobs related to the development of cryptocurrency technology, such as blockchain development, as well as jobs in crypto-related companies, such as exchanges or payment processing firms

Some examples of crypto jobs include blockchain engineers, crypto traders, and compliance specialists

These jobs often require specialized knowledge and expertise in the field of cryptocurrencies and blockchain technology.