| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Bluecubeservices | Remote | $36k - $75k | |||
Bloxstaking | Remote | $90k - $100k | |||
Dune | London, United Kingdom | $126k - $150k | |||
Bitpanda | Remote | $122k - $180k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
DoubleZero | Remote | $126k - $138k | |||
Bitpanda | Remote | $106k - $114k | |||
Bitpanda | Remote | $105k - $109k | |||
Bitpanda | Remote | $87k - $101k | |||
Bitpanda | Remote | $115k - $132k | |||
Bitpanda | Remote | $126k - $138k | |||
Bitpanda | Remote | $90k - $108k | |||
Bitpanda | Remote | $54k - $72k | |||
Bitpanda | Remote | $88k - $117k | |||
Bitpanda | Vienna, Austria | $71k - $110k | |||
Bitpanda | Remote | $93k - $149k |
Customer Success Contractor Location - Remote (Manila and Makati) Blue Cube Services is excited to recruit remote-working Customer Success specialists to work on a project for one of the world’s leading software platforms for digital assets. This is a self-employed contractor role compensated in cryptocurrency. As such, candidates are responsible for their own tax declarations. This role will seamlessly integrate with our global Customer Success team, collaborating with cryptocurrency wallet experts, trading support professionals, and live-chat agents, all on a fully remote and contractual basis. Successful candidates will play a vital role in delivering exceptional service to customers reaching out to our client for assistance with their crypto wallet, exchange, or other product lines. Responsibilities include resolving customer queries via the Zendesk ticketing system and engaging with customers on live-chat platforms to ensure a positive and efficient experience. We are specifically seeking candidates who can commit to a minimum of 30 hours per week and a maximum of 50 hours per week. This is a 24/7 role with a rotating shift schedule, covering day, evening, and night shifts, including weekends. Currently, we’re focusing on filling Manila evening shifts, though your hours may vary over time to meet business needs. We value flexibility and appreciate your openness to adapt to different shift patterns. Shift examples (Manila): Morning: 7AM - 3:30 PM Evening: 3PM - 11:30 PM (Priority) Night: 11PM - 7:30 AM (Priority) When submitting your application, kindly identify which of these schedules you can commit to. It is essential that candidates can accommodate shifts within these specified time frames. Successful candidates will be expected to work at least 30 hours per week, ensuring flexibility and availability during the designated hours. RESPONSIBILITIES First-Line Ticket Resolution:
Respond promptly to customer inquiries via Zendesk (webforms, chats and emails) Efficiently and accurately resolve first-line tickets related to account inquiries, transaction issues, and general product information.
Product Knowledge:
Develop a deep understanding of Blockchain.com products and services. Stay informed about industry trends and updates related to blockchain technology and cryptocurrencies.
Problem Solving:
Analyze customer issues and provide clear, concise, and timely solutions. Collaborate with teammates and QA agents to escalate and resolve complex issues as needed.
Communication:
Maintain a professional and positive tone in written and verbal communication. Clearly articulate complex concepts to customers in a way that is easy to understand.
Documentation:
Document customer interactions, issues, and resolutions in our ticketing system. Contribute to the creation and maintenance of a comprehensive knowledge base for customer support as needed.
Quality Assurance:
Ensure all responses and resolutions align with company policies and guidelines. Participate in ongoing training to stay up-to-date on platform updates and industry best practices.
REQUIREMENTS
Must be 18 years of age or older. At least 1 year of experience in call center or support center environment Demonstrated commitment to maintaining a high level of professionalism, including punctuality, reliability, and consistent work performance. Candidates must have access to an appropriate laptop with a camera or a webcam, working microphone, stable and reliable internet connection and a phone capable of running Google Authenticator software. Experience with Live Chat and Zendesk is preferred. Strong written and verbal communication skills in English to convey complex cryptocurrency concepts in an understandable manner. Can commit to shift based work. Weekly schedules are typically consistent but occasionally may require some flexibility. Effective problem-solving skills to address customer issues related to transactions, account access, and platform functionalities. An understanding of the diverse challenges and concerns that customers may encounter, coupled with a high level of empathy. Cryptocurrency Knowledge: An understanding of blockchain technology and cryptocurrencies is highly preferred. Candidates must be prepared to submit to further background/security checks if required.
COMPENSATION & Perks
Successful candidates will receive training in crypto and customer success service from our client’s global, in-house training team. Competitive compensation, in cryptocurrency. Opportunities for progression for high performers Ability to work remotely.
This is a self-employed contractor role available only to candidates in jurisdictions where they are eligible to be compensated in cryptocurrency. You are responsible for your own tax declarations. Please ensure you are able to receive payment in cryptocurrency and understand how to cash this out if so required. APPLICATION: CV (Resume) LinkedIn profile.
How much do crypto jobs pay?
The salaries for cryptocurrency jobs vary widely depending on the specific role, industry, location, experience, and other factors
However, in general, cryptocurrency jobs tend to pay relatively well compared to other industries
Here are some examples of average salaries for popular cryptocurrency jobs:
- Blockchain Developer: The average salary for a blockchain developer in the US is around $105,000 per year, with salaries ranging from $60,000 to $180,000 per year.
- Cryptocurrency Analyst: The average salary for a cryptocurrency analyst in the US is around $85,000 per year, with salaries ranging from $50,000 to $135,000 per year.
- Cryptocurrency Trader: The average salary for a cryptocurrency trader in the US is around $95,000 per year, with salaries ranging from $40,000 to $180,000 per year.
- Marketing and PR Manager: The average salary for a marketing and PR manager in the US is around $77,000 per year, with salaries ranging from $43,000 to $128,000 per year.
- Crypto Lawyer: The average salary for a crypto lawyer in the US is around $120,000 per year, with salaries ranging from $70,000 to $200,000 per year.
Is crypto jobs legit?
Yes, cryptocurrency jobs are generally legitimate, and the industry has created many job opportunities over the years
As the cryptocurrency industry has grown, it has attracted a significant number of legitimate businesses and organizations that require talented individuals to work in various roles, such as blockchain development, cryptocurrency analysis, trading, marketing, public relations, law, and compliance, among others
However, as with any industry, there are also fraudulent job postings and scams that try to take advantage of people looking for work
It is essential to be cautious and thoroughly research any company or job opportunity before applying or accepting a position
You should always verify that the job posting is from a legitimate company and never provide sensitive personal or financial information without ensuring that the opportunity is genuine
To avoid scams, you can do the following:
- Research the company before applying for a job or accepting a job offer. Check the company's website, social media, and reviews to ensure that it is legitimate.
- Verify the job posting and contact information. Ensure that the email, phone number, or website listed in the job posting is valid.
- Don't pay for a job or training. A legitimate company will not ask you to pay for a job or training.
- Be wary of job offers that sound too good to be true. If a job offer promises a high salary or unrealistic benefits, it could be a scam.
What careers are there in crypto?
The market of cryptocurrency jobs has grown rapidly in recent years, creating a wide range of career opportunities in various sectors
Here are some of the careers in crypto that you can explore:
- Blockchain Consultant: Consultants offer advice to businesses and organizations that are exploring the implementation of blockchain technology. They help with strategic planning, implementation, and optimization.
- Blockchain Developer: Developers are responsible for creating and maintaining blockchain-based applications and smart contracts. They need to have experience in coding languages like Solidity, C++, and Python.
- Crypto Compliance Officer: These professionals ensure that businesses operating in the crypto industry comply with relevant laws and regulations.
- Crypto Journalist: A journalist who specializes in reporting on cryptocurrencies and the blockchain industry. They write news articles, feature stories, and analysis.
- Crypto Lawyer: Lawyers who specialize in the crypto industry help navigate complex regulatory and legal frameworks.
- Cryptocurrency Analyst: An analyst researches and analyzes cryptocurrencies and the market trends. They provide insights on trading, investments, and risk management.
- Cryptocurrency Educator: Educators help individuals and businesses understand the concepts and technicalities of cryptocurrencies and the blockchain technology.
- Cryptocurrency Trader: Traders buy and sell cryptocurrencies on exchanges, making profits by predicting market movements.
- Marketing and PR Manager: These professionals are responsible for promoting crypto projects, managing the brand's online presence, and building community engagement.
Can you make a career out of cryptocurrency?
Yes, it is possible to make a career out of cryptocurrency
The cryptocurrency industry has grown rapidly in recent years, and there are now many job opportunities available in various sectors related to blockchain and digital currencies
Some of the most common career paths in cryptocurrency include blockchain development, cryptocurrency trading, cryptocurrency analysis, marketing and public relations, and cryptocurrency journalism
There are also roles in cryptocurrency consulting, law, and compliance, among others
To pursue a career in cryptocurrency, it is important to have a strong understanding of the technology and how it works
This may require education or training in computer science, economics, or finance, depending on the specific career path you choose
Additionally, keeping up with the latest developments in the industry is crucial to stay competitive and relevant
As with any career, success in the cryptocurrency industry also requires a strong work ethic, dedication, and a willingness to continuously learn and adapt to new developments
While the industry is still relatively new and rapidly evolving, it has the potential to offer exciting and rewarding career opportunities for those who are passionate about the technology and willing to put in the effort to succeed.
What is crypto jobs?
Crypto jobs refer to employment opportunities in the cryptocurrency industry
This can include jobs related to the development of cryptocurrency technology, such as blockchain development, as well as jobs in crypto-related companies, such as exchanges or payment processing firms
Some examples of crypto jobs include blockchain engineers, crypto traders, and compliance specialists
These jobs often require specialized knowledge and expertise in the field of cryptocurrencies and blockchain technology.