Stop applying — get discovered by hiring agents.
| Job Position and Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|
| $200k - $250k | ||||
| $200k - $250k | ||||
| $90k - $96k | ||||
Alpacađź“Ť Remote | $105k - $109k | |||
 ISO 9001 Certified | 400+ students | Learn more | by Metana | ||
| $200k - $250k | ||||
Alpacađź“Ť Remote | $95k - $109k | |||
Alpacađź“Ť Remote | $103k - $158k | |||
Digitalcurrencygroupđź“Ť Remote | $76k - $80k | |||
Blockchainđź“Ť Remote | $39k - $45k | |||
Blockchainđź“Ť Remote | $107k - $156k | |||
Blockchainđź“Ť Remote | $84k - $110k | |||
Blockchainđź“Ť Remote | $90k - $103k | |||
Blockchainđź“Ť Remote | $54k - $99k | |||
Blockchainđź“Ť Remote | $33k - $75k | |||
Blockchainđź“Ť Remote | $120k - $144k |
## About Polymarket
Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future.
We're growing fast, both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire.
## About the Role
The Customer Experience team at Polymarket is small, high-output, and operating in a space where the questions agents answer, whether from a human or an AI, are genuinely hard. Markets, probabilities, resolution rules, and financial mechanics are not standard support territory. We work with an in-house team and outsourced partners, and right now the systems that keep quality consistent, knowledge accurate, and agents ramped quickly are being built in real time. This role owns all three.
Your mandate is to make sure every agent, human or AI, gets the answer right the first time, and that when something goes wrong, it only goes wrong once. That means owning QA, knowledge and content, and learning and development as a single connected system, not three separate workstreams. You will set the quality bar, maintain the knowledge that feeds both people and AI, and build the training that gets new agents to standard fast. Then you will close the loop: QA findings become training, training gaps become content, and content keeps the AI accurate.
This is a builder role. Some of the infrastructure exists; most of it needs to be designed, implemented, and owned by you. You will also hire and lead the specialists who run these programs day to day. If you want a role where the system is already in place, this is not it. If you want to build the system and then run it at scale, it is.
## What You'll Do
- Define the QA scorecard, run weekly audits across human and AI conversations, and calibrate scoring with in-house and BPO teams monthly so the quality bar is the same everywhere.
- Build an AI-assisted QA program that reviews a materially larger share of conversations than traditional sampling allows, and use what it finds to drive action.
- Own the help center, internal knowledge base, macros, and the knowledge inputs and prompts that feed our AI agents, keeping all of it accurate as products and policies change.
- Design and run onboarding and ongoing training for in-house agents and BPO partners, tracking ramp time and holding both to the same standard.
- Translate QA failure patterns into new training modules, updated content, or process changes so the same issue does not keep appearing in audits.
- Build compliance review into QA workflows for regulated interactions, and report on results alongside standard quality metrics.
- Hire, develop, and manage specialists across QA, content, and L&D as the team grows.
## What We're Looking For
- 6 or more years working in QA, knowledge management, or L&D inside a support organization, with real ownership over outcomes, not just execution.
- A track record of building at least one of QA, content, or L&D from scratch, and demonstrated ability to raise the standard on the others.
- Experience running programs across both in-house and outsourced teams, including calibration sessions and holding BPO partners to internal quality standards.
- Strong writing skills: you can produce help center articles and training materials that agents actually read and use.
- Hands-on experience with QA platforms, an LMS, and a help center CMS. You know how these tools work and how to get the most out of them.
- Comfortable with data: you track QA scores, ramp time, deflection rates, and CSAT impact, and you report on them clearly.
- Experience managing and developing a team of specialists.
- (Plus) Direct experience with AI-assisted or agentic QA tools, not just awareness of them.
- (Plus) Background in fintech, crypto, or any regulated support environment where compliance review is part of the QA process.
## Benefits
- Competitive salary & equity
- Unlimited PTO
- Full Health, Vision, & Dental coverage
- 401k match
- Hardware setup: new MacBook Pro, big display, & accessories
Pay Transparency
Base salary range: $200,000 to $250,000, plus equity and benefits.
This is a good-faith range for the level we're hiring at. Experience varies widely within a title here, so if your expectations fall outside it, reach out anyway. We're always happy to talk it through.
How much do crypto jobs pay?
The salaries for cryptocurrency jobs vary widely depending on the specific role, industry, location, experience, and other factors
However, in general, cryptocurrency jobs tend to pay relatively well compared to other industries
Here are some examples of average salaries for popular cryptocurrency jobs:
- Blockchain Developer: The average salary for a blockchain developer in the US is around $105,000 per year, with salaries ranging from $60,000 to $180,000 per year.
- Cryptocurrency Analyst: The average salary for a cryptocurrency analyst in the US is around $85,000 per year, with salaries ranging from $50,000 to $135,000 per year.
- Cryptocurrency Trader: The average salary for a cryptocurrency trader in the US is around $95,000 per year, with salaries ranging from $40,000 to $180,000 per year.
- Marketing and PR Manager: The average salary for a marketing and PR manager in the US is around $77,000 per year, with salaries ranging from $43,000 to $128,000 per year.
- Crypto Lawyer: The average salary for a crypto lawyer in the US is around $120,000 per year, with salaries ranging from $70,000 to $200,000 per year.
Is crypto jobs legit?
Yes, cryptocurrency jobs are generally legitimate, and the industry has created many job opportunities over the years
As the cryptocurrency industry has grown, it has attracted a significant number of legitimate businesses and organizations that require talented individuals to work in various roles, such as blockchain development, cryptocurrency analysis, trading, marketing, public relations, law, and compliance, among others
However, as with any industry, there are also fraudulent job postings and scams that try to take advantage of people looking for work
It is essential to be cautious and thoroughly research any company or job opportunity before applying or accepting a position
You should always verify that the job posting is from a legitimate company and never provide sensitive personal or financial information without ensuring that the opportunity is genuine
To avoid scams, you can do the following:
- Research the company before applying for a job or accepting a job offer. Check the company's website, social media, and reviews to ensure that it is legitimate.
- Verify the job posting and contact information. Ensure that the email, phone number, or website listed in the job posting is valid.
- Don't pay for a job or training. A legitimate company will not ask you to pay for a job or training.
- Be wary of job offers that sound too good to be true. If a job offer promises a high salary or unrealistic benefits, it could be a scam.
What careers are there in crypto?
The market of cryptocurrency jobs has grown rapidly in recent years, creating a wide range of career opportunities in various sectors
Here are some of the careers in crypto that you can explore:
- Blockchain Consultant: Consultants offer advice to businesses and organizations that are exploring the implementation of blockchain technology. They help with strategic planning, implementation, and optimization.
- Blockchain Developer: Developers are responsible for creating and maintaining blockchain-based applications and smart contracts. They need to have experience in coding languages like Solidity, C++, and Python.
- Crypto Compliance Officer: These professionals ensure that businesses operating in the crypto industry comply with relevant laws and regulations.
- Crypto Journalist: A journalist who specializes in reporting on cryptocurrencies and the blockchain industry. They write news articles, feature stories, and analysis.
- Crypto Lawyer: Lawyers who specialize in the crypto industry help navigate complex regulatory and legal frameworks.
- Cryptocurrency Analyst: An analyst researches and analyzes cryptocurrencies and the market trends. They provide insights on trading, investments, and risk management.
- Cryptocurrency Educator: Educators help individuals and businesses understand the concepts and technicalities of cryptocurrencies and the blockchain technology.
- Cryptocurrency Trader: Traders buy and sell cryptocurrencies on exchanges, making profits by predicting market movements.
- Marketing and PR Manager: These professionals are responsible for promoting crypto projects, managing the brand's online presence, and building community engagement.
Can you make a career out of cryptocurrency?
Yes, it is possible to make a career out of cryptocurrency
The cryptocurrency industry has grown rapidly in recent years, and there are now many job opportunities available in various sectors related to blockchain and digital currencies
Some of the most common career paths in cryptocurrency include blockchain development, cryptocurrency trading, cryptocurrency analysis, marketing and public relations, and cryptocurrency journalism
There are also roles in cryptocurrency consulting, law, and compliance, among others
To pursue a career in cryptocurrency, it is important to have a strong understanding of the technology and how it works
This may require education or training in computer science, economics, or finance, depending on the specific career path you choose
Additionally, keeping up with the latest developments in the industry is crucial to stay competitive and relevant
As with any career, success in the cryptocurrency industry also requires a strong work ethic, dedication, and a willingness to continuously learn and adapt to new developments
While the industry is still relatively new and rapidly evolving, it has the potential to offer exciting and rewarding career opportunities for those who are passionate about the technology and willing to put in the effort to succeed.
What is crypto jobs?
Crypto jobs refer to employment opportunities in the cryptocurrency industry
This can include jobs related to the development of cryptocurrency technology, such as blockchain development, as well as jobs in crypto-related companies, such as exchanges or payment processing firms
Some examples of crypto jobs include blockchain engineers, crypto traders, and compliance specialists
These jobs often require specialized knowledge and expertise in the field of cryptocurrencies and blockchain technology.