ai analyst backend bitcoin blockchain community manager crypto cryptography cto customer support dao data science defi design developer relations devops discord economy designer entry level erc erc 20 evm front end full stack gaming ganache golang hardhat intern java javascript layer 2 marketing mobile moderator nft node non tech open source openzeppelin pay in crypto product manager project manager react refi research ruby rust sales smart contract solana solidity truffle web3 py web3js zero knowledge
| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
OKX | Singapore, Singapore | $117k - $122k | |||
MyShell | Singapore, Singapore | $68k - $90k | |||
OKX | San Jose, CA, United States | $68k - $90k | |||
Kraken | United States | $63k - $100k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
SupraOracles | Yerevan, Armenia | $72k - $107k | |||
Binance | Taipei, Taiwan |
| |||
Unlimit | Lagos, Nigeria | $87k - $150k | |||
Newton | Toronto, Canada | $68k - $148k | |||
Immutable | Australia | $72k - $100k | |||
Kava Labs | Brazil | $68k - $90k | |||
Osmosis | United States |
| |||
Binance | Taipei, Taiwan |
| |||
Binance | Hong Kong, Hong Kong |
| |||
Crypto.com | Singapore, Singapore | $68k - $148k | |||
MyShell | San Francisco, CA, United States | $105k - $120k |
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance.
We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now!
About the Opportunity
What Youâll Be Doing:
- Assist in formulating the product planning and strategy for the customer service system, ensuring alignment with company objectives and customer needs.
- Research market competition and industry trends for the customer service system, gather user feedback, and propose product improvement suggestions.
- Analyze data metrics to identify issues within the customer service system and assist in optimizing user experience.
- Collaborate closely with customer service and business teams to understand customer needs, prioritize product features, and develop improvement plans.
- Work closely with the technical team to drive the development and implementation of the customer service system, ensuring timely delivery of high-quality products.
- Provide training and support for the customer service system, ensuring that the team can fully utilize system functionality to deliver quality service.
What We Look For In You:
- Degree in Computer Science, Information Technology, or related field preferred.
- Relevant experience in customer service system product management or related roles.
- Familiarity with the design and development process of customer service systems, with basic technical understanding.
- Strong communication and coordination skills, capable of collaborating with cross-functional teams to drive project progress and take responsibility for the final outcome.
- Analytical and problem-solving abilities, capable of extracting key insights from data and user feedback.
- Sense of responsibility for customer service and user experience, actively improving products to meet user needs.
- Proficiency in both English and Chinese languages.
Perks & Benefits
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
#LI-NN1
#LI-ONSITE
What does a product manager in web3 do?
A product manager in web3, also known as a decentralized web or web3, is responsible for overseeing the development and strategy of a product or service that is built on top of a decentralized network, such as a blockchain
This type of product manager typically works with cross-functional teams, including developers, designers, and business stakeholders, to identify and prioritize product features and roadmaps
They also play a key role in defining the product vision and ensuring that it aligns with the broader goals of the organization
Some specific responsibilities of a product manager in web3 may include:
- Developing a deep understanding of decentralized technologies, such as blockchain and distributed ledger systems, and how they can be used to create value for customers.
- Working with engineers and designers to identify and prioritize product features and roadmaps, and ensure that they align with the overall product vision.
- Collaborating with business stakeholders, such as marketing, sales, and operations teams, to understand customer needs and develop strategies for meeting them.
- Monitoring market trends and competitors to identify opportunities for innovation and growth.
- Communicating product plans and progress to stakeholders, including executives and investors.
- Managing the product development process, including coordinating the work of cross-functional teams and ensuring that projects are delivered on time and on budget.