Crypto Jobs in North America

Founded in 2014, Ledger is the global leader of security solutions and infrastructure for cryptocurrencies and blockchain applications, with more than 3.5 million users in 165 countries. Ledger combines hardware and software expertise to secure billions of dollars worth of almost 2,000 different crypto assets - worldwide, 15% of these assets are managed through the Ledger ecosystem.

Ledger is first and foremost a customer-centric company. We build solutions for our customers and continually use their feedback to improve our products and keep growing. As part of the Customer Success team, you will be the first point of contact between our customers and the Ledger team. You will be in charge of providing quick and efficient technical support, and to do your best to ensure customer satisfaction. 

The requests you will receive around Ledger’s products will be highly variable and require deep knowledge about the crypto ecosystem.  They can be about complex transaction issues, staking issues, derivation path issues, private key issues, and a host of other technical topics relating to Ledger hardware and the software ecosystem surrounding it. Your job will be to solve the “hard” problems, those whose answers can be highly technical and likely aren’t found on our Support page (yet!). We are now looking for exceptional Crypto Specialists to join the team and support our customers both in the US and around the world. If this sounds like you, please reach out!

Ledger guarantees equal opportunity for all during the recruitment process, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age.