Non Tech Web3 Jobs in North America

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Job Position Company Posted Location Salary Tags

Crypto.com

United States

$63k - $75k

Crypto.com

United States

$21k - $54k

Blockworks

New York, NY, United States

$90k

Allium

New York, NY, United States

$85k - $115k

Logos

New York, NY, United States

$140k - $180k

GeoComply

Vancouver, Canada

$22k - $24k

Tether

Mexico

$75k - $84k

PIP Labs

United States

$88k - $110k

Crossmint

New York, NY, United States

$91k - $150k

Ultrade

New York, NY, United States

$68k - $90k

DeFiner Inc

Minneapolis, MN, United States

$22k - $78k

Blockidex Inc.

United States

$72k - $75k

Caiz

Turkey, NC, United States

$36k - $90k

Caiz

Turkey, NC, United States

$68k - $90k

redcaliber

Denver, CO, United States

$84k - $180k

Crypto.com
$63k - $75k estimated
United States
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VIP Account Manager

United States
Marketing – Growth /
Hybrid

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We are seeking a customer-obsessed, performance-driven Account Manager to join our growing VIP Account Management team. In this role, you will own a book of high-value customers of our Main App, delivering white-glove service to maximize client satisfaction, retention, and revenue growth. Your mission is to build deep, trusted relationships with top-tier customers, helping them to unlock more value through tailored support, insights, and product engagement. This is a high-impact role for someone who thrives at the intersection of client service, performance accountability, and the fast-based world or crypto. 


Key Responsibilities:

Client Relationship Management:
- Manage and grow a portfolio of high-value traders, acting as the main point of contact and advocate for each client.
- Deliver concierge-level support and guidance, offering proactive outreach and rapid response to client needs.
- Provide personalized insights, market intelligence, and platform tips to drive engagement and deepen client loyalty.

Performance & Revenue Growth:
- Identify and execute on cross-sell and upsell opportunities that align with client needs and behaviors.
- Monitor client usage and AUM to uncover growth opportunities and retention risks.
- Drive product adoption and trading frequency by surfacing relevant features and tools.

Client Strategy & Collaboration:
- Track client satisfaction through NPS and qualitative feedback loops, driving continuous improvement in service delivery.
- Work closely with Product, Marketing, Risk, and Compliance to deliver a seamless client experience and elevate the voice of the customer internally.
- Help grow the business through referrals, network expansion, and deep relationship-building.

Requirements

    • 4+ years of experience in client-facing roles such as account management, relationship management, sales, or customer success—ideally in crypto, fintech, trading, or financial services.
    • Proven ability to manage high-value/HNW clients with exceptional service standards.
    • Deep understanding of crypto markets and trader behaviors (or strong eagerness to learn quickly).
    • Fluent in one or more languages relevant to your regional market; strong cultural awareness and appreciation required.
    • Highly organized, data-driven, and performance-oriented.
    • Confident communicator and trusted advisor with strong interpersonal skills.
    • Ability to thrive in a dynamic, fast-paced, and compliance-conscious environment.

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