Blockchain Customer Support Jobs
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| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Worldcoin | Buenos Aires, Argentina | $41k - $81k | |||
Animoca Brands Limited | Hong Kong, Hong Kong | $18k - $31k | |||
Blocktrade | Tallinn, Estonia | $40k - $102k | |||
Blocktrade | Tallinn, Estonia | $40k - $102k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Blockchain & Climate Institute | United Kingdom | $40k - $70k | |||
Crypto Finance AG | Zurich, Switzerland | $54k - $62k | |||
Hex Trust | Singapore, Singapore | $81k - $96k | |||
Chainalysis | New York, NY, United States | $45k - $55k | |||
Binance | Delhi, India |
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Aave Companies | Cayman Islands, Cayman Islands | $22k - $55k | |||
Nervos Network | Remote |
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Etherscan | Shah Alam, Malaysia | $110k - $127k | |||
Square | Atlanta, GA, United States |
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Cryptio | Austin, TX, United States |
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Afterpay | Atlanta, GA, United States |
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Worldcoin
$41k - $81k estimated
This job is closed
About the Role:
- Investigate, troubleshoot and resolve customer issues across multiple channels, including ticketing and social media.
- Communicate effectively and empathetically with internal and external stakeholders.
- Be the escalation point for complex user issues and work with product and engineering teams to resolve bugs and incidents.
- Collaborate with our BPO partners to resolve support incidents, escalations and ensure their work meets quality standards.
- Proactively drive impactful changes across workflows, policies, and tools by partnering with external support teams and cross-departmental teams.
About you:
- Spanish and English proficiency is required
- 2+ years of relevant support analyst experience for a technology company, start up, blockchain, crypto or similar industry
- Excellent written and verbal communication skills
- Experience working with Zendesk, Salesforce or another similar CRM platforms
- Organizational skills and the ability to track multiple projects
- Basic Excel/Sheets skills required
- The ability to wear multiple hats and work in a fast paced and changing environment