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Job Position Company Posted Location Salary Tags

Keywords Studios

Manila, Philippines

$63k - $101k

Gemini

Remote

$120k - $168k

Chainlink Labs

Remote

Risk Labs

Remote

$87k - $112k

Risk Labs

Remote

$91k - $168k

EigenLabs

New York, NY, United States

$72k - $156k

Chainlink Labs

Remote

Chainlink Labs

Remote

Aztec

Remote

$72k - $100k

Binance

Singapore, Singapore

Scroll.io

Remote

$84k - $90k

OKX

Singapore, Singapore

$72k - $102k

Parity Technologies

New York, NY, United States

$45k - $72k

Logos

Warsaw, Poland

$70k - $85k

Binance

Asia

Player Support Agent with Web 3 experience NFT Crypto Blockchain

Keywords Studios
$63k - $101k estimated
Metro Manila Pasig Philippines
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*New hires are required to report onsite during the onboarding and training period then transition into a WFH setup. However, please note that team members are expected to report on-site based on business needs (client visits, company events, project-specific needs, etc.)

  • Provide customer service support via non-voice, email support & ticketing for gaming accounts.
  • Deliver timely, accurate and respectful answers to customers’ questions and issues.
  • Utilize the internal ticketing system to log all requests and activities.
  • Take ownership of Customer Service incidents and work to successfully resolve them.
  • Escalate issues as needed.
  • Other duties assigned.
  • Excellent written communication
  • Experience in a customer support environment
  • Preferably with customer service experience in a BPO setting
  • Experience in Web 3 (NFT, Crypto, Blockchain, or similar) is required
  • Preferably with experience handling in-app purchases, specifically fiat payment systems or crypto
  • Amenable to working on a shifting schedule

Non-taxable Allowances

Paid Time Offs

HMO and Life Insurance

Overtime/Holiday/Rest Day Premiums

Role Information: EN

Studio: Keywords Studios

Location: Asia Pacific, Philippines

Area of Work: Player Engagement

Service: Engage

Employment Type: Permanent

Working Pattern: Full Time, Remote

What does a blockchain developer do?

A blockchain developer is a software developer who specializes in the development of applications that make use of blockchain technology

Some of the responsibilities of a blockchain developer may include:

  • Designing and implementing smart contracts.
  • Creating and maintaining the infrastructure that supports the blockchain network, and developing user-facing applications that make use of the blockchain.
  • Additionally, a blockchain developer may also be responsible for researching and staying up-to-date with the latest developments in blockchain technology, in order to ensure that their applications are secure and efficient.