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This job is closed
The Role
At Swan, we are committed to building the best experience for onboarding Corporate and Retirement accounts. We are looking for someone who is a servant leader with excellent customer service skills that wants to help individuals, corporates and trusts become Swan Clients.
Your responsibilities
- Help individual and corporate customers complete ID verification and review their ID materials
- Reviewing clients’ documentation, assessing their risk profiles, and communicating with clients in a professional manner in order to obtain additional documentation/information.
- Communicatingwith our custodian to ensure accounts are onboarded in a timely manner.
- Understanding requirements for onboarding differententitytypes (Corporates, Family Offices, Trusts, Non-Profit, etc.) and continuously seeking to improve requirements over time.
- Thinking creatively around improving our onboarding process. Working to coordinate platform-wide improvements with our internal teams and onboarding partners.
Skills and experience that will help you succeed
- Strong attention to detail
- Previous working experience in a similar role
- Experience in customer service and familiarity with ZenDesk
- Desire to work in a fast paced start-up environment where you’ll have a lot of say in the product and alotof responsibility
- A true passion for Bitcoin as a world-changing innovation in money and freedom. We’re not a crypto or blockchain company. We don’t care if you’ve done any of those things in the past, but here we’re all about onboarding people into Bitcoin!
- Required to work US timezones
How much does remote job with crypto pay?
The pay for a remote job with crypto can vary widely depending on the specific role, company, and location
In general, salaries in the crypto industry tend to be competitive, and remote positions may offer additional benefits such as flexible schedules and the ability to work from anywhere in the world
It's important to note that compensation for remote jobs in the crypto industry can be affected by factors such as cost of living, local job market conditions, and the company's budget
Here are some examples of typical salaries for different roles in the crypto industry:
- Blockchain Developer: The average salary for a blockchain developer is around $123,000 per year in the United States. However, this can vary based on experience, skills, and location.
- Cryptocurrency Analyst: The average salary for a cryptocurrency analyst is around $80,000 per year in the United States.
- Cryptocurrency Trader: The average salary for a cryptocurrency trader is around $100,000 per year in the United States.