| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Swapped.com | Remote |
| |||
Bitpanda | Remote | $54k - $102k | |||
Binance | Buenos Aires, Argentina |
| |||
TSMG | Riga, Latvia | $89k - $100k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
LI.FI | Remote | $90k - $112k | |||
LI.FI | Remote | $90k - $112k | |||
Dune | United States | $77k - $100k | |||
Ledger | London, United Kingdom | $63k - $102k | |||
Binance | Abu Dhabi, United Arab Emirates |
| |||
Zero Hash | Manilla PH | $72k - $150k | |||
Bitso | Latin America | $13k - $27k | |||
Localcoin | Canada | $54k - $68k | |||
Keyfactor | Remote | $63k - $85k | |||
Wert | Remote |
| |||
Binance | Buenos Aires, Argentina |
|
Company Description:
Swapped.com is a cryptocurrency onramp and offramp allowing customers to buy and sell cryptocurrency with a wide variety of payment methods.
Role Description:
This is a full-time remote role for a Customer Support Representative. You will be responsible for providing great customer service to our customers, resolving customer issues and ensuring customer satisfaction. You will also be responsible for troubleshooting and resolving various technical problems that arise, as well as helping out with a variety of tasks to help us process payments.
Qualifications:
- English fluency
- Great communication skills
- Great problem solving skills
- Strong attention to detail
- Proactivity when handling issues and tasks
- Ability to work independently and remotely
- Experience using cryptocurrency
Compensation:
EUR 29,000 - 33,000 per year
Benefits:
- Work in a vibrant, innovative startup environment that promotes personal and professional growth, offering new challenges daily
- Remote work
How to Apply:
Please submit your resume/CV demonstrating your experience in customer support to [email protected] with the subject line ‘Swapped.com Customer Support application’.
What is the role of a customer support?
A customer support role would typically involve assisting customers with any issues or questions they have about the web3 platform or any of the decentralized applications (dApps) that run on it
This could include helping users navigate the platform, troubleshooting any technical issues they might be experiencing, and providing guidance on how to use specific dApps or features
The specific responsibilities of a customer support role in web3 would depend on the organization they are working for and the specific needs of their customers.