| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Unocoin | Bengaluru, India | $63k - $102k | |||
OKX | Sao Paulo, Brazil | $100k - $108k | |||
CoinFlip | Chicago, IL, United States | $63k - $102k | |||
Kolex | Remote | $18k - $31k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Zerion | Asia | $54k - $115k | |||
Fireblocks | Singapore, Singapore | $63k - $82k | |||
Copper.co | Mecca, Saudi Arabia | $63k - $65k | |||
OKX | United States | $100k - $108k | |||
Coinmarketcap | Europe, OTHER | $155k - $163k | |||
Coins.ph | Taguig, National Capital Region | $63k - $102k | |||
OKX | Kuala Lumpur, Malaysia | $117k - $122k | |||
Keywords Studios | Manila, Philippines | $63k - $101k | |||
Exodus Movement Inc. | Sydney, Australia | $63k - $102k | |||
Keyfactor | New York, NY, United States | $63k - $80k | |||
Easygo Gaming | Melbourne, Australia | $63k - $102k |
Unocoin: Crypto ka Super App is India's trusted #bitcoin and crypto trading platform that has been helping customers towards financial freedom since 2013. With a mission of bringing bitcoin to the billions, Unocoin makes it easy to buy, sell, store, use & accept bitcoin securely in India. The platform supports multiple crypto assets, low transaction fees, and a consolidated wallet for crypto-holdings. Unocoin serves over 1.5 million customers and is located in Bengaluru.
Role Description
This is a full-time on-site role for a Customer Support Specialist voice process. The Customer Support Specialist will be responsible for giving support to customers, resolving customer issues, ensuring customer satisfaction, and analyzing customer data to improve support operations.
Qualifications
- Customer Support skills, such as active listening and problem-solving
- Interpersonal Skills, such as empathy and clear communication
- Customer Satisfaction skills, such as conflict resolution and customer retention
- Experience in the financial or cryptocurrency industry
- Bachelor's degree
- Hindi English mandatory and south indian languages would be more advantage
What is the role of a customer support?
A customer support role would typically involve assisting customers with any issues or questions they have about the web3 platform or any of the decentralized applications (dApps) that run on it
This could include helping users navigate the platform, troubleshooting any technical issues they might be experiencing, and providing guidance on how to use specific dApps or features
The specific responsibilities of a customer support role in web3 would depend on the organization they are working for and the specific needs of their customers.