ai analyst backend bitcoin blockchain community manager crypto cryptography cto customer support dao data science defi design developer relations devops discord economy designer entry level erc erc 20 evm front end full stack gaming ganache golang hardhat intern java javascript layer 2 marketing mobile moderator nft node non tech open source openzeppelin pay in crypto product manager project manager react refi research ruby rust sales smart contract solana solidity truffle web3 py web3js zero knowledge
Stop applying — get discovered by hiring agents.
| Job Position and Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|
|
| ||||
Lume Financeđ Remote | $76k - $90k | |||
| $160k - $165k | ||||
| $140k - $180k | ||||
 ISO 9001 Certified | 400+ students | Learn more | by Metana | ||
| $90k - $100k | ||||
| $87k - $87k | ||||
| $68k - $90k | ||||
| $91k - $100k | ||||
| $140k - $160k | ||||
| $90k - $110k | ||||
| $72k - $75k | ||||
| $200k - $240k | ||||
| $133k - $135k | ||||
| $150k - $200k | ||||
|
|
Technical Support Engineer (Blockchain & Backend Development)
UAE, Dubai / Bahrain, Manama / Eastern Europe
Engineering â DevOps/SRE /
Full-time: Remote /
Remote
Apply for this job
Binance is a leading global blockchain ecosystem behind the worldâs largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
As a Tier 3 Technical Support Engineer, you will resolve complex technical issues and closely collaborate with backend development teams. Your main focus will be expert-level troubleshooting, with additional opportunities to engage in backend tasks related to Java, Spring Boot microservices, APIs, and blockchain technologies.
Responsibilities:
- Â Provide advanced (Tier 3) technical support, ensuring timely issue resolution or escalation.
- Collaborate closely with Tier 1 and Tier 2 support teams for efficient issue management.
- Work alongside backend developers to troubleshoot code-level issues, occasionally assisting in development tasks.
- Design and implement automation tools to streamline daily operations and minimize manual intervention.
- Create and maintain clear, accurate technical documentation and knowledge base content.
- Act as a liaison during critical incidents, working closely with development teams to diagnose and resolve issues promptly, ensuring 24x7 stability of our trading platform.
- Continuously explore new technologies and best practices to enhance support efficiency.
Requirements:
- Bachelorâs degree in Computer Science or a related discipline.
- 3+ years of experience in technical support, software development, SRE roles or relevant fields.
- Strong analytical and debugging capabilities, with exceptional real-time troubleshooting and diagnostic skills in large-scale trading systems and complex distributed systems.
- Familiarity with HTTP, TCP/IP, and web technologies.
- Proficient with Linux systems, Kubernetes environments, and CI/CD pipelines.
- Skilled in at least one programming language: Java, Python, or Rust.
- Experience with MySQL database operations and query optimization; experience with MongoDB or other NoSQL databases is a plus.
- Excellent interpersonal and communication skills, capable of directly engaging with customers and internal stakeholders.
- Fluent in English.
- Experience in Java and Spring Boot development.
- Experience working within microservices architectures and troubleshooting RESTful API integrations.
- Deep understanding of blockchain protocols is highly preferred.
- Passionate about and keenly interested in emerging technologies such as DeFi, Web3, and AI.
Preferred Qualifications
Team Growth Opportunities
- Our team consists of business specialists, infrastructure experts, system engineers, middleware engineers, and algorithm engineers, providing a unique opportunity to quickly grow into a full-stack engineering expert.
Why Binance
âą Shape the future with the worldâs leading blockchain ecosystem
âą Collaborate with world-class talent in a user-centric global organization with a flat structure
âą Tackle unique, fast-paced projects with autonomy in an innovative environment
âą Thrive in a results-driven workplace with opportunities for career growth and continuous learning
âą Competitive salary and company benefits
âą Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
Apply for this job
How do I get a job at DeFi?
Getting a job in the DeFi (decentralized finance) industry can be a competitive process, but there are a few steps you can take to increase your chances of finding a job in this field:
- Build up your skills and knowledge: To work in DeFi, you'll likely need to have a strong understanding of blockchain technology, as well as other related technologies such as smart contracts and cryptocurrency. Consider taking online courses or earning a degree in a relevant field to build up your skills and knowledge.
- Network with industry professionals: Attend meetups and conferences related to DeFi and make connections with professionals in the industry. Networking can be a valuable way to learn about job openings and get your foot in the door at a DeFi company.
- Create a strong online presence: Many DeFi companies will look at your online presence (such as your LinkedIn profile and personal website) when considering you for a job. Make sure to showcase your skills and accomplishments online and keep your profile up to date.
- Apply for relevant job openings: Keep an eye out for job openings at DeFi companies and apply for positions that align with your skills and experience. Apply for DeFi Jobs without Experience. Tailor your resume and cover letter to the specific job you're applying for and highlight any relevant experience or skills you have.
- Consider internships or volunteer work: DeFi Internships or volunteer work can be a great way to get your foot in the door and gain valuable experience in the DeFi industry. Many companies also offer internships to students, so consider applying for an internship if you're still in school.
- Be persistent: keep trying if you don't get a job right away. It can take time to find the right opportunity, but with the right skills and determination, you can land a job in the DeFi industry.