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| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Token Metrics | Lagos, Nigeria | $86k - $90k | |||
Token Metrics | Mumbai, India | $86k - $90k | |||
Token Metrics | Jakarta, Indonesia | $86k - $90k | |||
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Token Metrics
Crypto-Native UX Researcher (Remote - Lagos Nigeria )
Lagos
Research Team /
Full-Time /
Remote
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At Token Metrics, weâre revolutionizing crypto investing by providing data-driven insights, analytics, and tools to empower traders, investors, and enthusiasts. Our mission is to make the complex world of blockchain accessible and actionable for all. Weâre seeking a UX Researcher whoâs passionate about crafting seamless user experiences and deeply embedded in the crypto ecosystem to help us build products that transform how people navigate the crypto markets.
Key Responsibilities:
- Design and conduct qualitative and quantitative research (e.g., user interviews, usability testing, surveys) to understand the needs of Token Metricsâ usersâranging from retail investors to seasoned crypto traders.
- Analyze user interactions with our platform and on-chain activities (e.g., wallet usage, trading patterns, token holdings) to identify friction points and opportunities for improvement.
- Leverage blockchain data and tools (e.g., Dune Analytics, Etherscan) to complement user research with real-world crypto behavior insights.
- Partner with designers to turn research findings into actionable UX recommendations, ensuring our analytics dashboards, prediction models, and tools are intuitive and impactful.
- Engage directly with customers through interviews and feedback sessions to uncover their pain points, motivations, and goals in the crypto investing space.
- Develop user personas, journey maps, and wireframes to align the team on user needs and guide product development.
- Stay plugged into Web3 UX trends and crypto market dynamics, advocating for best practices that enhance trust, clarity, and engagement in our platform.
- Present research insights and design proposals to stakeholders, connecting user needs to Token Metricsâ mission of delivering top-tier crypto insights.
- Collaborate with product teams to iterating on featuresâlike portfolio trackers, market signals, or AI-driven predictionsâbased on user feedback and testing.
Qualifications:
- 3+ years of experience in UX research, user experience design, or a related field, with a portfolio of successful projects that demonstrate user-focused outcomes.
- Crypto-native: Active participant in the blockchain ecosystem with hands-on experience using dApps, wallets (e.g., MetaMask, Trust Wallet), DeFi platforms, or trading tools.
- Proven on-chain experience (e.g., trading, staking, yield farming, or governance participation) and familiarity with blockchain analytics tools.
- Deep knowledge of user research methodologies and design principles, with the ability to apply them to the unique challenges of crypto interfaces.
- Exceptional communication skillsâable to articulate complex user insights and technical concepts to designers, developers, and leadership.
Be part of a team thatâs shaping the future of crypto investing. Work remotely with a global, crypto-savvy crew, and make a direct impact on a platform trusted by thousands of users. If youâre ready to blend your UX expertise with your love for blockchain, we want to hear from you
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What does a web3 designer do?
A web3 designer is responsible for creating user-friendly and visually appealing designs for websites that are built on the web3 platform
This platform is based on blockchain technology and allows for the creation of decentralized applications (dApps) that can be accessed through a web browser
A web3 designer would be responsible for creating the user interface and user experience for these dApps, ensuring that they are easy to use and navigate
They would also be responsible for ensuring that the overall design of the dApps is consistent with the brand and aesthetic of the organization or individual that is building the dApps.