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Job Position Company Posted Location Salary Tags

Figure

San Francisco, CA, United States

$72k - $75k

BlockFi

New York, NY, United States

$72k - $100k

Figure

San Francisco, CA, United States

$94k - $102k

Figure

Reno, NV, United States

$54k - $100k

Figure

New York, NY, United States

Figure

New York, NY, United States

Figure

San Francisco, CA, United States

$105k - $111k

Figure

Reno, NV, United States

$85k - $150k

Figure

Philadelphia, PA, United States

$45k - $100k

Figure

Bozeman, MT, United States

$45k - $100k

Figure

Reno, NV, United States

$36k - $60k

Figure

Charlotte, NC, United States

$54k - $100k

Figure

Reno, NV, United States

Figure

Reno, NV, United States

$54k - $100k

Figure

Charlotte, NC, United States

$54k - $100k

Senior Product Manager Customer Success Portal

Figure
$72k - $75k estimated

This job is closed

About Figure

Figure is transforming the trillion dollar financial services industry using blockchain technology.

In three short years, Figure has unveiled a series of fintech firsts using the Provenance blockchain for loan origination, equity management, private fund services, banking and payments sectors - bringing speed, efficiency and savings to both consumers and institutions. Today, Figure is one of less than a thousand companies considered a unicorn, globally.

Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. The team is composed of driven, innovative, collaborative, and curious people who love architecting ground-breaking technologies. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation.

Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the FinTech space!

More about our recent Figure Series D Announcement

Here's our Blockchain Business, Provenance Blockchain

You can also find Figure featured here:

Forbes America’s Best Startup Employers

Forbes Top 50 Blockchain Companies

About the Role

The Product team is looking for a Senior Product Manager to join our growing team. In this role, you will partner with product, engineering, design, and our business partners to deliver the best in class lending platform that is used both internally and externally across the entire lifecycle of a loan.

The team is growing quickly and we are looking for someone excited about the prospect of using technology to efficiently scale business operations.

What You’ll Do

  • Drive the vision and execution of the roadmap of our lending platform CSP (Customer Service Portal)
  • Clearly define and communicate strategy, priorities, and key performance indicators with all stakeholders
  • Analyze the product workflow to predict and mitigate complex issues, and develop creative and practical, scalable solutions to streamline business efforts
  • Create, monitor, and assess success metrics, and present findings to the leadership team
  • Collaborate with the broader cross-functional team, including Engineering, Data Science, Design, and Operations to bring your ideas to life
  • Synthesize and prioritize user needs and own the narrative of what problem should be solved, for whom, and why it matters
  • Work closely with lending product team to support the build a scalable Loan Origination System (LOS) and Servicing platform
  • Serve as the subject matter expert on our internal tools and the users who rely on them
  • Drive new feature development from start to finish - write specs, work cross-functionally with design and engineering, launch features, analyze results, synthesize learnings, and iterate
  • Iterate through product development, shipment, and maintenance by applying a deep knowledge of Figure’s business and customer requirements

What We Look For

  • BS/BA preferred, with 5+ years of related experience as a Product Manager, Analyst, or Lending Operations
  • Self-starter who is passionate about solving complex and meaningful problems
  • Ability to get into details to ensure successful execution while understanding the strategic level impact of our work
  • Excellent product judgements, with an ability to make wise and quick judgements based on complexity, stakeholders, and other constraints
  • Experience within the lending business is a plus
  • Data driven approach with strong analytical abilities
  • Proven success communicating cross functionally and building solid business relationships
  • Ability to build and thrive in a fast-paced startup environment

Benefits and Perks

  • Competitive salary and growth opportunities
  • Company quarterly performance based bonus
  • Equity stock options package
  • Employer funded comprehensive health, vision, dental insurance and wellness program for employees and their dependents
  • Employer funded life and disability insurance coverage
  • Company HSA, FSA, Dependent Care, 401k, and commuter benefits
  • Up to 12 weeks paid family leave
  • In office, remote, and hybrid work location options
  • Home office and technology stipend for those working outside of a traditional office more than 75% of the time
  • Flexible time-off plan to empower employees to take the time off that they want and need
  • Continuing education reimbursement
  • Routine Team swag deliveries!

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and Prospective Employee Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.

Figure is unfortunately unable to provide sponsorship for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.