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| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
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Junior Operations (BR)
Brazil
Brazil â Brazil /
Full-time Employee /
Remote
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Job Summary
We are looking for a dedicated Junior Operations Specialist to join our team. This role is crucial in supporting the day-to-day operations across multiple departments, including data entry, BPO data management, and internal team coordination. The ideal candidate will possess strong organizational skills, attention to detail, and a willingness to learn and grow within a dynamic fintech environment.
Responsibilities
- Data Entry:Â Â Accurately enter and manage data across various platforms; Ensure data integrity and timely updates to all relevant systems.
- BPO Data Management:Â Oversee and manage outsourced data processes; Collaborate with BPO partners to maintain quality and efficiency.
- Confluence Maintenance:Â Maintain and update Confluence pages with relevant operational information; Assist in organizing and managing the documentation within Confluence.
- Trading Assistance:Â Provide support to the trading desk with necessary operational tasks; Assist in the preparation and execution of trading operations.-
- Internal Team POC (Point of Contact): Act as the main point of contact for internal teams for operational queries.  - Facilitate communication and coordination among various departments.
- Design Support:Â Assist in the creation and management of operational design materials; Coordinate with the design team to ensure consistency across materials.
- Onboarding:Â Support the onboarding process for new clients and employees; Ensure all necessary documentation and training materials are provided.
- Translation:Â Provide translation support for internal and external communications, as required.
- Customer Support (CS):Â Â Assist the customer support team with resolving operational issues; Ensure a high level of customer satisfaction through efficient support.
- P2P (Peer-to-Peer) Operations:Â Support the operations related to P2P transactions; Ensure the smooth processing of P2P activities within the platform.
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