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| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Binance | Hong Kong, Hong Kong |
| |||
Kast | United States | $119k - $150k | |||
Windranger Labs | Singapore, Singapore | $105k - $144k | |||
Bitpanda | Vienna, Austria | $54k - $90k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Keyrock | Brussels, Belgium | $72k - $99k | |||
Improbable | London, United Kingdom | $63k - $72k | |||
Mastercard | Cairo, Egypt | $63k - $72k | |||
P2P. org | European Union |
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P2P. org | European Union |
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LI.FI | Remote | $90k - $120k | |||
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Avalabs | Remote | $155k - $194k | |||
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OnePay | United States | $160k - $190k |
Binance
Hong Kong
AI Chatbot Product Manager
Asia / Hong Kong / Taiwan, Taipei
Product & Design – Product /
Full-time Onsite or Remote /
Hybrid
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Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
Responsibilities
- Responsible for the overall planning, design, delivery and promotion of CS bot management platform(knowledge base, chat flow, ticket center, etc.)
- Use big data and AI to improve the working efficiency of CS operations including corpus training, SOP design, assistant reply and case summary, etc.
- Collaborate closely with cross-functional teams including engineering, UI/UX design, and CS operations team to achieve product objectives.
- Review CS bot KPI and user cases regularly and find valuable insights to guide product improvements.
Requirements
- Bachelor degree or above.
- Must have product design experience in CS bot.
- Have a good communication skills with multiple stakeholders.
- Process strong data analysis and user insight skills.
- Excellent problem solving and analytical skills.
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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What does a product manager in web3 do?
A product manager in web3, also known as a decentralized web or web3, is responsible for overseeing the development and strategy of a product or service that is built on top of a decentralized network, such as a blockchain
This type of product manager typically works with cross-functional teams, including developers, designers, and business stakeholders, to identify and prioritize product features and roadmaps
They also play a key role in defining the product vision and ensuring that it aligns with the broader goals of the organization
Some specific responsibilities of a product manager in web3 may include:
- Developing a deep understanding of decentralized technologies, such as blockchain and distributed ledger systems, and how they can be used to create value for customers.
- Working with engineers and designers to identify and prioritize product features and roadmaps, and ensure that they align with the overall product vision.
- Collaborating with business stakeholders, such as marketing, sales, and operations teams, to understand customer needs and develop strategies for meeting them.
- Monitoring market trends and competitors to identify opportunities for innovation and growth.
- Communicating product plans and progress to stakeholders, including executives and investors.
- Managing the product development process, including coordinating the work of cross-functional teams and ensuring that projects are delivered on time and on budget.