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| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Gate.io | APAC | $68k - $110k | |||
Gelato Network | Remote |
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Chainlink Labs | United States | $72k - $75k | |||
Village Labs | San Francisco, CA, United States | $72k - $110k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Village Labs | San Francisco, CA, United States | $25k - $100k | |||
P2P. org | United Kingdom |
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Mastercard | San Francisco, CA, United States | $172k - $275k | |||
Flipside Crypto | Boston, MA, United States | $105k - $151k | |||
Bitdeer Technologies Group | United States | $31k - $90k | |||
Incode Technologies | London, United Kingdom | $77k - $117k | |||
Nansen.ai | New York, NY, United States | $31k - $110k | |||
Blockaid | New York, NY, United States | $31k - $110k | |||
Elwoodtechnologies | Remote |
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Alchemy | Remote | $31k - $110k | |||
Alchemy | Remote | $91k - $112k |
Senior Key Account Manager
APAC
Customer Service – Customer Support /
Full-time remote /
Remote
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我们的愿景
作为全球⼗⼤数字资产交易所之⼀（仍在上升🚀），我们在交易、安全 和区块链产品创新⽅⾯提供⼀流的服务体验。
我们的⽬标是让所有⼈都能参与到加密市场的建设中来，使得最前沿的、最有潜⼒的加密货币项⽬得以安全上线并交易。你有兴趣加⼊这样⼀⽀去中⼼化团队吗？
岗位职责
- 负责大客户的日常服务与维护，建立并保持良好的客户关系 ;
- 了解客户需求，提供专业的咨询与解决方案，提升客户满意度 ;
- 协调内部资源，确保客户问题的及时解决与反馈 ;
- 定期与客户沟通，收集客户反馈，分析客户需求，推动产品优化 ;
- 协助销售团队进行客户开发，参与大客户的商务谈判与签约 ;
- 负责大客户服务数据的收集与分析，制定服务提升方案 ;
- 跟踪行业动态，了解市场趋势，为公司决策提供支持。
任职要求
- 本科及以上学历，金融、经济、市场营销等相关专业优先 ;
- 3年以上客户服务或客户管理经验，有数字资产或金融行业背景者优先 ;
- 具备优秀的沟通能力和人际交往能力，能够有效维护客户关系 ;
- 具备较强的分析能力，能够从数据中发现问题并提出解决方案 ;
- 具有团队合作精神，能够在高压环境下工作 ;
- 熟悉数字货币及区块链相关知识者优先考虑 ;
- 英语口语及书写能力良好，能够进行日常交流。
Gate价值观
我们崇尚价值⾄上的原则，您的知识、愿景和⾃主性将在这⾥充分发挥， 我们专注于使⽤最好的产品和服务来赢得全球客户的赞誉，并将去中⼼化的理念带到世界各地。
我们的价值观包含正直、洞察、创新、求知与合作，在Gate.io ，我们致⼒于打造独特的Gate风格，并寻找与Gate.io价值观相契合的你。
我们的公司
Gate.io成⽴于2013年，是领先的加密货币交易所之⼀，在全球范围内提供 与多种领先数字资产交易相关的服务。Gate.io拥有超千万的注册⽤户，被认为是全球最安全和最可靠的加密货币平台之⼀。 Gate.io已经过区块链透明度验证，根据流动性和交易量 ，⼀直稳居全球⼗⼤加密货币交易所⾏列（CoinGecko）。
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What does an account manager do?
Account managers are responsible for managing relationships with specific clients or customer accounts
Their primary role is to ensure that their clients are satisfied with the products or services they are receiving, and to identify and resolve any issues or problems that may arise
In order to effectively manage their accounts, account managers typically perform a variety of tasks, including:
- Communicating with clients to understand their needs and goals
- Developing and implementing strategies to meet those needs
- Handling any problems or issues that arise, and working to resolve them in a timely and satisfactory manner
- Negotiating contracts and pricing with clients
- Monitoring the performance of the account and making recommendations for improvement
- Upselling and cross-selling products or services to clients
- Providing regular reports to clients on the status of their accounts
- Building and maintaining strong relationships with clients