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| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
SideShift.ai | Remote | $25k - $30k | |||
Ramp Network | Warsaw, Poland | $22k - $90k | |||
Binance | Asia |
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Binance | Singapore, Singapore |
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Binance | Asia |
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Binance | Singapore, Singapore |
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Binance | Jakarta, Indonesia |
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Binance | Tokyo, Japan |
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Binance | Lisbon, Portugal |
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Pagoda | San Francisco, CA, United States | $72k - $110k | |||
Robinhood | Chicago, IL, United States | $40k - $102k | |||
OKX | Kuala Lumpur, Malaysia | $18k - $36k | |||
Metallicus | Estonia | $40k - $102k | |||
bloXroute Labs | Singapore, Singapore | $72k - $120k | |||
Merkle Science | Bangalore, India | $40k - $102k |
SideShift.ai
$25k - $30k
This job is closed
SideShift.ai, the no sign-up crypto exchange is hiring an Operations & Support Executive. Good job! đ
With the goal of continuing to provide 24/7 support to our users, this is an essential role. You will be trained from the ground up by our operations team and will be speaking to users in no time. Your day as a member of our team will involve responding to user issues, solving them and escalating problems internally when required.
Join us and build automated cryptocurrency services that don't suck.
// THE ROLE
- Be the go-to support contact whenever a user faces an issue, working within Intercom and our internal dashboard.
- Working closely with our existing operations team and engineers, escalating issues when necessary.
- This role will initially be part-time but may evolve to full-time as we grow.
// YOU
- Customer-focused and detail-oriented.
- Ability to work well under pressure.
- Not afraid of data. You will find yourself digging through blockchain explorers to confirm details.
- Preferably residing in European or Western hemisphere time zones.
- Able to join team meetings in EU/Asia time zones (but we try to avoid meetings as much as possible).
- Available to work some weekends.
// NICE TO HAVE
- Previous customer support experience.
- Basic crypto knowledge.
- An appreciation for memes.
// PERKS
- Salary paid in a SideShift.ai crypto of your choice.
- Join an early-stage startup with traction (seven figure weekly volume) and key industry partnerships.
- Ship from the start. Your ideas actually lead to product developments with us.
- Remote first - work wherever you feel most productive.
- Flexible vacation policy.