Community Manager Jobs in Web3

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Job Position Company Posted Location Salary Tags

Crypto.com

Hong Kong, Hong Kong

$32k - $81k

ABC Labs

San Francisco, CA, United States

$36k - $90k

Whatnot

London, United Kingdom

Nibiru

Remote

$54k - $90k

Nibiru

Remote

$54k - $90k

Nibiru

Remote

$45k - $52k

Nibiru

Remote

$45k - $52k

Nibiru

Remote

$45k - $52k

Risk Labs

Remote

$36k - $90k

Astria

Remote

$87k - $110k

Serotonin

New York, NY, United States

$85k - $110k

Biconomy

Dubai, United Arab Emirates

$96k - $107k

Blockovate

Remote

$27k - $75k

Aethir

Remote

$32k - $81k

Manta Network, Powered by p0x labs

Remote

$32k - $81k

Community Manager

Crypto.com
$32k - $81k estimated

This job is closed

Community Manager

Hong Kong, Hong Kong SAR
Marketing – Community Management /
Full-time /
Hybrid

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Our marketing team builds large-scale initiatives that are seen by millions of people around the globe and has the opportunity to set the trend, work in an agile environment and participate in forming strategic partnerships.

We are seeking a dynamic and experienced Community Manager to join our team. As a Community Manager, you will play a crucial role in representing our community and facilitating communication between community members and internal teams. You will be responsible for collecting feedback, managing community moderators, and creating engaging community content across various platforms including Telegram, Reddit, Discord, and Facebook. From time to time, you will assist in launching communities.

Responsibilities

    • Act as the community representative and maintain a strong presence on Telegram, Reddit, Discord, and Facebook
    • Collect and relay community feedback to internal teams, ensuring that community concerns and suggestions are heard
    • Recruit, train, and manage volunteer community moderators to ensure a positive and welcoming community environment
    • Work closely with different departments to create engaging community-related content
    • Foster community growth and increase engagement levels through strategic initiatives
    • Monitor community sentiment and proactively address any negative feedback or issues
    • Collaborate with Ambassadors in the Ambassador Program to amplify community efforts
    • Analyze community data, create reports and provide insights to drive decision-making and enhance community initiatives
    • Organize and host community events as needed
    • Be engaging, upbeat, and positive in all community interactions

Requirements

    • Minimum of 2 years of experience in community management or moderation
    • Strong communication, interpersonal, and leadership skills
    • Proven experience in managing communities on Telegram, Reddit, Discord, and Facebook
    • Proficiency in English is a must, proficiency in additional languages is a plus
    • Excellent problem-solving and conflict resolution skills
    • Passion for the cryptocurrency industry and understanding of blockchain technology
    • Ability to work independently and as part of a team

Preferred Qualifications

    • Experience in managing sizable online communities
    • Proficiency in multiple languages is considered advantageous for this role
    • Bachelor's degree or above
#LI-AT1
#LI-Hybrid

Life @ Crypto.com
 
Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.
Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. 
 
 
Are you ready to kickstart your future with us? 
 
Benefits
 
Competitive salary 
Medical insurance package with extended coverage to dependents 
Attractive annual leave entitlement including: birthday, work anniversary
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.  
Work Perks: crypto.com visa card provided upon joining 
 
Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
 
About Crypto.com:
 
Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
 
Learn more at https://crypto.com. 
 
Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
 
Personal data provided by applicants will be used for recruitment purposes only.
 
Please note that only shortlisted candidates will be contacted.

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What does a Community Manager in Web3 do?

A community manager in web3, also known as a blockchain community manager, is responsible for managing and growing a community of stakeholders interested in a particular blockchain or decentralized technology

This can include tasks such as moderating online forums and social media groups, organizing events and meetups, and engaging with community members to understand their needs and concerns

The ultimate goal of a community manager in web3 is to build and maintain a strong, active, and engaged community that can help drive the adoption and development of the underlying technology

Some specific responsibilities of a community manager in web3 may include:

  • Developing and implementing strategies for engaging with and growing the community in social madia (most likely on Discord and Twitter)
  • Moderating online forums and social media groups, and responding to community members questions and concerns
  • Organizing and hosting events and meetups to bring community members together and foster collaboration and knowledge sharing
  • Working closely with the development team to ensure that the community's needs and feedback are being taken into account in the design and development of the technology
  • Providing regular updates and information to the community about the progress and status of the technology
  • Dentifying and addressing any issues or conflicts within the community, and working to resolve them in a positive and constructive manner.