Community Manager Jobs in Web3

Who We Are

Our mission is to provide data integrity and privacy freedom to the world. Our scalable platform helps businesses and developers build their own custom blockchains using our unique zero-knowledge, sidechain technology, Zendoo.

We are a global team with a diverse and uniquely rich background that includes some of the finest minds in the industry. Working as a fully distributed team, we are looking for individuals who will bring their talents to our community and share the common goal of accomplishing our mission.

We believe in and are dedicated to transparency and inclusion, which inspires our active and passionate community. Together, we have built an ecosystem where everyone can belong and thrive. Are you ready to contribute to our community? Join us!

Overview:

We are looking for a driven Community Manager to interact with, assist, and attract members to our virtual communities. Blockchain, cryptocurrency, and NFT experience/knowledge are required for this position.

You should have an expert-level understanding of how each digital community platform works and how to increase engagement on those channels. You are responsible for driving relevant conversations on behalf of our brand and providing support to current and prospective users. You will work closely with the marketing team to drive growth and assist in the implementation of social campaigns that align with upcoming product launches and other company initiatives.

Responsibilities:

• Manage and grow multiple community groups
• Set community growth and engagement goals. Track performance goals through data measurement tools and dashboards, focusing on engagement
• Build and execute social strategy through competitive research, platform determination, benchmarking, messaging, and audience identification
• Monitor and report on social sentiment on a monthly basis. Tasks may include: competitor analysis, surfacing relevant news/trends to the team, escalating potential crises, and sharing major complaints that warrant a response.
• Manage and grow multiple social media channels and community groups (5+)
• Generate, edit, publish and share daily content (original text, images, video, or HTML) that builds meaningful connections and encourages community members to take action
• Communicate and respond to community requests and questions
• Moderate all user-generated content in line with the moderation policy for each platform
• Monitoring trending hashtags and topics while finding unique ways to integrate them into the brand.
• Continuously improve by capturing and analyzing the appropriate social data/metrics, insights, and best practices, and then acting on the information
• Identify opportunities to influence public perception through audience engagement and publicly speaking about the brand's social media strategy
• Collaborate with other departments (customer relations, BD, etc) to manage reputation, identify key players, and coordinate actions
• Implement new technologies across communities to improve performance
  
  

Qualifications:

• Proven working experience in blockchain community management
• Advanced understanding of blockchain and cryptocurrency
• Ability to grow and develop digital communities
• Excellent consulting, writing, presentation, and communication skills
• Ability to monitor community activity across departments and geographical areas to ensure anyone using the company's online tools is following established guidelines and best-practice rules
• Demonstrable analytics tools knowledge and understanding of community growth KPIs and metrics
• Expert knowledge of online marketing and a good understanding of major marketing channels
• Positive attitude, detail, and customer-oriented with good multitasking and organizational ability
• Strong written and verbal communication skills
• Excellency in English. Multi-lingual preferred
  
  

Horizen is an equal opportunity employer

Horizen is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and your contact information.

• Recruiting firms that submit resumes to Horizen without first entering into a written contract with Horizen will not be entitled to any compensation on candidates referred by that firm