| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Vera Labs | Singapore, Singapore | $20k - $40k | |||
Tron | San Francisco, CA, United States | $40k - $70k | |||
Tron | San Francisco, CA, United States | $40k - $75k | |||
Crypto.com | Canada | $36k - $52k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Binance | Paris, France |
| |||
æternity blockchain | Vaduz Vaduz Liechtenstein | $0k | |||
Chainlink Labs | Remote |
| |||
Binance | Yerevan, Armenia |
| |||
Phantom | San Francisco, CA, United States | $58k - $60k | |||
Binance | Remote |
| |||
Binance | Tashkent, Uzbekistan |
| |||
Oasis Protocol Foundation | Paris, France | $13k - $72k | |||
Binance | Baku, Azerbaijan |
| |||
MetaMask | United States | $54k - $77k | |||
Dispatch | Remote | $54k - $70k |
This job is closed
We are looking for a Community Lead who has experience with regional community management to manage and grow a healthy community across our social channels and geographies including Discord, Reddit, Twitter and Telegram as well as to execute PR strategy.
Key Responsibilities
- Manage main community channels of the project: Telegram, Discord, Reddit, etc
- Manage Ambassador Program members
- Support customers with their questions, queries and issues on Customer Support Team channel
- Be active and represent Company in crypto, blockchain, NFT, and Metaverse communities
- Identify growth hacking methods to increase the reach and size of the community
- Handle customer queries, issues with orders, orders status, complaints, dispute resolution, refunds
- Write How-to guides, FAQs, and other user documentation
- Assist with Events and other projects when needed
- Provide regular reports and insights to the wider Marketing team
- Implement community strategies
Requirements
- 2 years of customer support experience (Zendesk, FreshDesk, Messengers)
- Keen interest in Crypto, Blockchain, DeFi, NFTs, and Metaverse
- 2 years of experience in building, growing and managing communities, active in Crypto communities on Twitter, Discord, Reddit, Telegram
- Deep knowledge of Web3/blockchain community programmes in Europe, US and/or Asia is an advantage
Vera Labs focuses on Mobile, Fin Tech, and Blockchain / Cryptocurrency. Their company has offices in San Francisco and Singapore. They have a small team that's between 11-50 employees. To date, Vera Labs has raised $4M of funding; their latest round was closed on September 2021 at a valuation of $50M.
You can view their website at https://vera.financial or find them on Twitter and LinkedIn.
What does a Community Manager in Web3 do?
A community manager in web3, also known as a blockchain community manager, is responsible for managing and growing a community of stakeholders interested in a particular blockchain or decentralized technology
This can include tasks such as moderating online forums and social media groups, organizing events and meetups, and engaging with community members to understand their needs and concerns
The ultimate goal of a community manager in web3 is to build and maintain a strong, active, and engaged community that can help drive the adoption and development of the underlying technology
Some specific responsibilities of a community manager in web3 may include:
- Developing and implementing strategies for engaging with and growing the community in social madia (most likely on Discord and Twitter)
- Moderating online forums and social media groups, and responding to community members questions and concerns
- Organizing and hosting events and meetups to bring community members together and foster collaboration and knowledge sharing
- Working closely with the development team to ensure that the community's needs and feedback are being taken into account in the design and development of the technology
- Providing regular updates and information to the community about the progress and status of the technology
- Dentifying and addressing any issues or conflicts within the community, and working to resolve them in a positive and constructive manner.