Community Manager Jobs in Web3

Pagoda is the first-ever Web3 Startup Platform where developers and entrepreneurs can build, launch, and operate new blockchain-based products and services. Built on the NEAR Protocol, Pagoda delivers capacity, velocity, simplicity, and affordability needed to power tomorrow’s Web3 startups.

We are looking for an innovative, empathetic, and productive person who is excited about building the next generation of crypto startups, feels comfortable challenging opinions, and most importantly who shares with us the same desire to make the web free again.

We encourage people of all backgrounds to apply. Pagoda is committed to creating an inclusive culture, and we celebrate diversity of all kinds.

About The Role

As Pagoda’s Community Manager, Developer Relations, you will lead and manage the community programs that contribute to the health of the NEAR and Pagoda ecosystems. You will take the lead in managing community health, defining community boundaries and ensuring that we establish and follow welcoming, respectful community norms. You will define the events strategy for Pagoda and work with DevRel’s Advocacy and Marketing teams to ensure that we can have an appropriate presence at the events and staff each event with proper developer support. To do all of this you will build and lead a cross-functional team of community moderators, hackathon managers, program managers and more. This role reports to the Head of Developer Relations.

We are looking for a team player to lead this Community effort to focus on growing and engaging the community, developing community programs, measuring the success of these programs, and building a world-class team to do so!

This is an exciting opportunity to create and execute a community strategy for the first ever Web3 startup platform in the blockchain ecosystem.

What You’ll Be Doing:

• Build and execute our community strategy
• Establish our community roadmap and corresponding success metrics.
• Work with Developer Relations’ Advocacy and Marketing teams to develop, manage and execute community initiatives along with community content strategy.
• Work cross-functionally on community initiatives that focus on growth and engagement.
• Constantly gather feedback from the community and bring those insights to the appropriate internal teams.
• Identify opportunities to surprise, delight, and show our community members how much we appreciate them.
• Help plan and run community events throughout the year.
• Measure, analyze, update and track community data, providing timely, regular reporting throughout the company.
• Manage all internal and external community documentation.
• Create community onboarding and offboarding processes.
• Escalate and flag issues as needed to keep the community a trusted space
• Hire the right team (and engage the right third-parties) to scale our Community growth and engagement

What We’re Looking For:

• Ideally you’ll have 5-7+ years in community management with experience scaling community programs. A strong communicator and writer with experience communicating with internal and external teams and leadership.
• Enthusiastic about being an advocate for the NEAR and Pagoda communities
• You understand why community is such an important component to the NEAR and and greater Web3 ecosystems
• Solid understanding of cross-departmental functions including marketing, technology and product.
• Expertise working with various online community platforms and tools.
• Experience working in a fast-paced startup-like environment
• Fantastic interpersonal skills, a great listener, and is extraordinarily empathetic.
• Experience organizing running person and virtual events (conferences, meetups, hack-a-thons, community events with partners)
• Experience building educational programs for the developer community
• Prior team management and leadership experience, including budget planning and oversight
• A passion and interest in web3 topics and communities
• Experience leading globally distributed teams
• Bachelor’s degree in Marketing or related field is a must

We’d Love If You Have:

• Experience building a developer community around a technical product
• Industry knowledge of Web3, blockchain, DeFi and/or cryptocurrency

Location:

• Remote