Stop applying — get discovered by hiring agents.
| Job Position and Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|
|
| ||||
| $50k - $95k | ||||
| $50k - $95k | ||||
| $54k - $100k | ||||
 ISO 9001 Certified | 400+ students | Learn more | by Metana | ||
| $54k - $100k | ||||
| $54k - $100k | ||||
| $54k - $100k | ||||
| $13k - $85k | ||||
| $13k - $85k | ||||
| $36k - $72k | ||||
| $36k - $72k | ||||
| $13k - $85k | ||||
| $13k - $85k | ||||
| $13k - $85k | ||||
| $13k - $85k |
Coinbase has built the world's leading compliant cryptocurrency platform serving over 68 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy and increase economic freedom around the world.
There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role.
The Coinbase Customer Experience (CX) organization plays an imperative role in achieving our mission. Our team is dedicated to eliminating customer challenges, empowering our global user base via self-service and automation, and optimizing customer support interactions to build an effortless experience. More specifically, the CX Operations team is dedicated to providing premier support and account management across our entire suite of products.
As a Manager of the EMEA Account Management team, you’ll join a high caliber team of passionate support professionals whose performance is critical to Coinbase achieving its mission. You will serve as the primary point of contact internally and externally for your Institutional client base and be the subject matter expert for Coinbase’s institutional suite of products (Prime Broker and Custody). You will be responsible for providing premier service and support to our most valued institutional clients such as hedge funds, investment managers, market makers, and private wealth managers. Being diligent, empathetic, a great people manager, and have a bias towards action, you will play a crucial role in the success of the Account Management organization as we help build the crypto economy.
What you’ll be doing (ie. job duties):
- Lead a team of high performing Account Managers and engage with senior management to drive the overall team’s strategy.
- Serve as the Account Manager for a group of Coinbase’s highest priority and value institutional clients, co-owning the relationship with our Institutional Coverage sales teams.
- Act as the primary point of contact internally and externally for your client base.
- Conduct forensic mapping of each account to effectively build strong, trusted and fruitful relationships across all areas of the client organization, including the C-suite.
- Be the primary escalation point for your team and their clients.
- Provide a best in class experience for our clients through effective partner management, conclusive prioritization, and efficient execution across institutional teams
- Understand complex, multi-product client workflows and strategies to ensure that our institutional clients are integrated appropriately and using our product suite efficiently
- Effectively triage, manage and prioritize incoming client requests. Handle requests through to resolution, including delegating across teams of subject matter specialists
- Facilitate prospect and client demo calls, serving as subject matter specialist on product features, answering technical cryptocurrency related questions, and demonstrating how Coinbase can fit into their overall strategy
- Coordinate closely with Sales and Trading to design and jointly deliver use cases and solutions that drive portfolio allocation strategies into digital assets for institutions.
- Develop consistent flow of customer referrals from accounts to feed Sales and Trading pipeline
- Distill client feedback to internal teams including Advocacy, Engineering and Product when surfacing bugs, incidents, and product feedback
What we look for in you (ie. job requirements):
- A proven leader with a minimum of 2 years experience leading Account Management teams focused on Corporate, Private Wealth and UHNW clients.
- Willingness to assume the responsibilities of running a senior team and manage relationships with the largest clients.
- Motivated by Coinbase’s mission and creating a seamless, white-glove support experience for our highest value individual and institutional clients
- Minimum of 6 years of relevant experience in an institutional client partner / services / advisory role in financial services or technology industry
- Comfortable being the escalation point both internally and externally for your team and their clients.
- Experience with relationship or account management for institutional clients, liaising with executive leadership, management, and/or senior operations contacts
- In depth knowledge of global financial markets, prime brokerage, margin, lending, derivatives, trading platforms, custody, and/or crypto
- Fantastic interpersonal skills in order to represent your team across multiple departments, partners, and clients
- Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization
- Travel requirements up to 20% to Coinbase offices and client locations (depending on business need)
Nice to haves:
- High level of proficiency in cryptocurrency and Coinbase products
- Advanced degree in business, finance, project management or client experience
ID: G1905
Commitment to Equal Opportunity
Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view Pay Transparency, Employee Rights and Equal Employment Opportunity is the Law notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations@ coinbase.com and let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact accommodations@ coinbase.com for additional information or to request accommodations.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here: Ireland/EU, United Kingdom, and California. By submitting your application, you are agreeing to our use and processing of your data as required.
How much do crypto jobs pay?
The salaries for cryptocurrency jobs vary widely depending on the specific role, industry, location, experience, and other factors
However, in general, cryptocurrency jobs tend to pay relatively well compared to other industries
Here are some examples of average salaries for popular cryptocurrency jobs:
- Blockchain Developer: The average salary for a blockchain developer in the US is around $105,000 per year, with salaries ranging from $60,000 to $180,000 per year.
- Cryptocurrency Analyst: The average salary for a cryptocurrency analyst in the US is around $85,000 per year, with salaries ranging from $50,000 to $135,000 per year.
- Cryptocurrency Trader: The average salary for a cryptocurrency trader in the US is around $95,000 per year, with salaries ranging from $40,000 to $180,000 per year.
- Marketing and PR Manager: The average salary for a marketing and PR manager in the US is around $77,000 per year, with salaries ranging from $43,000 to $128,000 per year.
- Crypto Lawyer: The average salary for a crypto lawyer in the US is around $120,000 per year, with salaries ranging from $70,000 to $200,000 per year.
Is crypto jobs legit?
Yes, cryptocurrency jobs are generally legitimate, and the industry has created many job opportunities over the years
As the cryptocurrency industry has grown, it has attracted a significant number of legitimate businesses and organizations that require talented individuals to work in various roles, such as blockchain development, cryptocurrency analysis, trading, marketing, public relations, law, and compliance, among others
However, as with any industry, there are also fraudulent job postings and scams that try to take advantage of people looking for work
It is essential to be cautious and thoroughly research any company or job opportunity before applying or accepting a position
You should always verify that the job posting is from a legitimate company and never provide sensitive personal or financial information without ensuring that the opportunity is genuine
To avoid scams, you can do the following:
- Research the company before applying for a job or accepting a job offer. Check the company's website, social media, and reviews to ensure that it is legitimate.
- Verify the job posting and contact information. Ensure that the email, phone number, or website listed in the job posting is valid.
- Don't pay for a job or training. A legitimate company will not ask you to pay for a job or training.
- Be wary of job offers that sound too good to be true. If a job offer promises a high salary or unrealistic benefits, it could be a scam.
What careers are there in crypto?
The market of cryptocurrency jobs has grown rapidly in recent years, creating a wide range of career opportunities in various sectors
Here are some of the careers in crypto that you can explore:
- Blockchain Consultant: Consultants offer advice to businesses and organizations that are exploring the implementation of blockchain technology. They help with strategic planning, implementation, and optimization.
- Blockchain Developer: Developers are responsible for creating and maintaining blockchain-based applications and smart contracts. They need to have experience in coding languages like Solidity, C++, and Python.
- Crypto Compliance Officer: These professionals ensure that businesses operating in the crypto industry comply with relevant laws and regulations.
- Crypto Journalist: A journalist who specializes in reporting on cryptocurrencies and the blockchain industry. They write news articles, feature stories, and analysis.
- Crypto Lawyer: Lawyers who specialize in the crypto industry help navigate complex regulatory and legal frameworks.
- Cryptocurrency Analyst: An analyst researches and analyzes cryptocurrencies and the market trends. They provide insights on trading, investments, and risk management.
- Cryptocurrency Educator: Educators help individuals and businesses understand the concepts and technicalities of cryptocurrencies and the blockchain technology.
- Cryptocurrency Trader: Traders buy and sell cryptocurrencies on exchanges, making profits by predicting market movements.
- Marketing and PR Manager: These professionals are responsible for promoting crypto projects, managing the brand's online presence, and building community engagement.
Can you make a career out of cryptocurrency?
Yes, it is possible to make a career out of cryptocurrency
The cryptocurrency industry has grown rapidly in recent years, and there are now many job opportunities available in various sectors related to blockchain and digital currencies
Some of the most common career paths in cryptocurrency include blockchain development, cryptocurrency trading, cryptocurrency analysis, marketing and public relations, and cryptocurrency journalism
There are also roles in cryptocurrency consulting, law, and compliance, among others
To pursue a career in cryptocurrency, it is important to have a strong understanding of the technology and how it works
This may require education or training in computer science, economics, or finance, depending on the specific career path you choose
Additionally, keeping up with the latest developments in the industry is crucial to stay competitive and relevant
As with any career, success in the cryptocurrency industry also requires a strong work ethic, dedication, and a willingness to continuously learn and adapt to new developments
While the industry is still relatively new and rapidly evolving, it has the potential to offer exciting and rewarding career opportunities for those who are passionate about the technology and willing to put in the effort to succeed.
What is crypto jobs?
Crypto jobs refer to employment opportunities in the cryptocurrency industry
This can include jobs related to the development of cryptocurrency technology, such as blockchain development, as well as jobs in crypto-related companies, such as exchanges or payment processing firms
Some examples of crypto jobs include blockchain engineers, crypto traders, and compliance specialists
These jobs often require specialized knowledge and expertise in the field of cryptocurrencies and blockchain technology.