| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Polymarket | United States | $63k - $77k | |||
TradeOS | San Jose, CA, United States | $45k - $90k | |||
Joy Network | New York, NY, United States | $91k - $180k | |||
Phi Labs | Lisboa, Portugal | $74k - $150k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Underground Administration LLC | Dallas, TX, United States | $71k - $112k | |||
Wert.io | Remote |
| |||
1inch | Dubai, United Arab Emirates | $122k - $159k | |||
Caiz | Remote | $39k - $45k | |||
1inch | Dubai, United Arab Emirates | $124k - $159k | |||
wildcat | Remote |
| |||
Trojan Trading | Europe | $150k - $250k | |||
Powered by Pioneer | Portugal | $84k - $90k | |||
Asymmetric Research | Remote | $84k - $150k | |||
Dogsolutions | New York, NY, United States | $250k - $300k | |||
Unlimit | Belgrade, Serbia | $68k - $90k |
About Polymarket
Polymarket is the world’s largest prediction market. It’s half "put your money where your mouth is," half search engine for the future.
We're growing fast – both in terms of volume (>$6B traded so far this year) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire.
About the Role
We’re looking for a community-first customer support lead to own the user experience across Discord, live chat, email, and beyond—during USA hours. You’ll be the trusted voice of Polymarket for thousands of users, solving problems in real time, spotting trends before they become issues, and helping shape the way we engage with our community.
This role goes beyond answering questions—you’ll build processes, create tools, and train others to deliver the kind of support that keeps users coming back. If you’re the kind of person who thrives in fast-moving environments, loves crypto culture, and knows Discord inside and out, you’ll fit right in.
What you'll do
Manage customer support inquiries, discord messages and live chat during USA timezones.
Develop and lead a culture of delightful customer support across multiple channels (discord, email, telegram & chat).
Act as a trusted point of contact for the community and escalate high priority issues related to product, design & engineering teams.
Build internal programs, tools, resources and training to help launch or improve product support workflows.
Ensure compliance with Polymarket regulations and standards.
Use data and customer paint points to identify opportunities to reduce customer friction.
What we're looking for
3+ years of experience in web3, with a strong preference for someone with experience in crypto exchanges or financial services.
A discord savant. Ideally you’ve managed large discord communities before and are up to date with the latest best practices.
Crypto is a 24/7/365 business so availability to work shifts on weekends, and outside of the "standard" work day.
You can pivot on the fly. Polymarket is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.
Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences.
You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, Prediction Markets, DAOs, and Web 3.0.
Benefits
Competitive salary & equity
Unlimited PTO, Health, Vision, & Dental coverage
401k match
Hardware setup — new MacBook Pro, big display, & accessories.
How do I get a job at DeFi?
Getting a job in the DeFi (decentralized finance) industry can be a competitive process, but there are a few steps you can take to increase your chances of finding a job in this field:
- Build up your skills and knowledge: To work in DeFi, you'll likely need to have a strong understanding of blockchain technology, as well as other related technologies such as smart contracts and cryptocurrency. Consider taking online courses or earning a degree in a relevant field to build up your skills and knowledge.
- Network with industry professionals: Attend meetups and conferences related to DeFi and make connections with professionals in the industry. Networking can be a valuable way to learn about job openings and get your foot in the door at a DeFi company.
- Create a strong online presence: Many DeFi companies will look at your online presence (such as your LinkedIn profile and personal website) when considering you for a job. Make sure to showcase your skills and accomplishments online and keep your profile up to date.
- Apply for relevant job openings: Keep an eye out for job openings at DeFi companies and apply for positions that align with your skills and experience. Apply for DeFi Jobs without Experience. Tailor your resume and cover letter to the specific job you're applying for and highlight any relevant experience or skills you have.
- Consider internships or volunteer work: DeFi Internships or volunteer work can be a great way to get your foot in the door and gain valuable experience in the DeFi industry. Many companies also offer internships to students, so consider applying for an internship if you're still in school.
- Be persistent: keep trying if you don't get a job right away. It can take time to find the right opportunity, but with the right skills and determination, you can land a job in the DeFi industry.