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dYdX | Singapore, Singapore | $36k - $72k | |||
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dYdX
$36k - $72k estimated
This job is closed
At dYdX Trading, you will have an opportunity to build state-of-the-art decentralized technology that will redefine global financial markets. By joining us at this early stage you will make fundamental decisions that will shape the course of dYdX.
ABOUT dYdX
- We’ve built the world’s leading decentralized exchange for advanced trading of crypto assets
- dYdX is founded by an ex-Coinbase, ex-Uber engineer, with a Princeton CS background. Our team has previous experience at Google, Bloomberg, Amazon, Facebook, Lyft, NerdWallet and other top companies
- We're a world-class team with top backers and advisors, including Andreessen Horowitz, Polychain Capital, Three Arrows Capital, Paradigm, DeFiance Capital, Brian Armstrong, Fred Ehrsam, Naval Ravikant, Elad Gil and more
RESPONSIBILITIES:
- Develop a deep understanding of the dYdX API and triage partner questions and asks knowledgeably and comprehensively as the first line of support
- Understand the trading workflows and technical needs of the market makers and institutional trading firms active on dYdX
- Escalate issues that need back-end engineering support (while minimizing escalations)
- Provide ongoing summary reports summarizing issues, escalations, and status for each institutional firm
- Look for opportunities to support the back-end team and proactively carve out ownership of customer-facing items
REQUIREMENTS:
- Minimum 1-3 years experience working in an entry engineering role and/or highly technical support role for an API-driven product
- Required 1+ year of experience doing highly technical customer support for an API-driven product
- Ability to understand and deeply explain technical concepts, API documentation, and libraries (Python, websocket, and C++ in particular)
- A “get it done” attitude and ownership mentality – bias toward action, great collaboration and master disambiguation – constantly pushing toward clarity and delivery
- Execution and detail oriented with the humility, drive, and scrappiness to get things done
- Communicate effectively and in a structured manner across all mediums
- Project management, time management, and ability to multitask
- Desire and passion to go deep in crypto and DeFi (if no prior experience)
NICE TO HAVES:
- SQL experience
** Singapore is our preferred location for this job; remote is also okay
How do I get a job at DeFi?
Getting a job in the DeFi (decentralized finance) industry can be a competitive process, but there are a few steps you can take to increase your chances of finding a job in this field:
- Build up your skills and knowledge: To work in DeFi, you'll likely need to have a strong understanding of blockchain technology, as well as other related technologies such as smart contracts and cryptocurrency. Consider taking online courses or earning a degree in a relevant field to build up your skills and knowledge.
- Network with industry professionals: Attend meetups and conferences related to DeFi and make connections with professionals in the industry. Networking can be a valuable way to learn about job openings and get your foot in the door at a DeFi company.
- Create a strong online presence: Many DeFi companies will look at your online presence (such as your LinkedIn profile and personal website) when considering you for a job. Make sure to showcase your skills and accomplishments online and keep your profile up to date.
- Apply for relevant job openings: Keep an eye out for job openings at DeFi companies and apply for positions that align with your skills and experience. Apply for DeFi Jobs without Experience. Tailor your resume and cover letter to the specific job you're applying for and highlight any relevant experience or skills you have.
- Consider internships or volunteer work: DeFi Internships or volunteer work can be a great way to get your foot in the door and gain valuable experience in the DeFi industry. Many companies also offer internships to students, so consider applying for an internship if you're still in school.
- Be persistent: keep trying if you don't get a job right away. It can take time to find the right opportunity, but with the right skills and determination, you can land a job in the DeFi industry.