Non Tech Internships

About the Role

21Shares is eager to hire a Sales Intern to provide support for the German Sales team and to help to generate Sales numbers over time. The main responsibility of this role is to help support the growing business of 21Shares and establish us as the default solution in the digital asset space. You will report to the Head of Germany and work in an international and multicultural environment, where you will contribute to Sales and AUM growth and expansion of our client universe.

Key Responsibilities

• Prospecting and client follow-up through cold-calls, emails and other means of communication

• Establishing relationships and rapport and over time take on coverage of Tier 2 and 3 clients

• Responding to new and existing customer queries and providing excellent client service

• Maintaining up-to-date customer data in the CRM system and contribute to continuous improvement of customer experience

• Contribute to establishing efficient Tier 1, 2 and 3 client coverage with different service models

• In collaboration with the marketing team, prepare sales collateral and presentations

• Answer incoming client queries via the team inbox/CRM

• Provide back-up for other country teams and contribute to the team ethos across the firm

Qualifications:

• The drive and motivation to contribute to building an extraordinary business

• First experience in building and maintaining client relationships

• Good understanding of the German investment landscape incl. key players, competitors and products

• Strong client focus, strong communication and interpersonal skills

• Strong organizational skills and the ability to think outside the box

• Strong presentation skills

• Strong sales focus and the will to succeed as part of the team

• Interest and experience in crypto and traditional finance

• Ability to work independently as well as part of a team and navigate/coordinate with various groups within the organization

Other Requirements:

• Native German speaker, fluent in English

• Additional language skills a plus

• Excellent MS Office skills, experience using CRM (Hubspot)

• University or equivalent degree