Account Manager Jobs in Web3

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Job Position Company Posted Location Salary Tags

Gate.io

Taiwan

$31k - $110k

Gate.io

APAC

$31k - $110k

OKX

Singapore, Singapore

$72k - $110k

Ditto PR

New York, NY, United States

$126k - $198k

Chronicled.com

Remote

$31k - $110k

OKX

San Jose, CA, United States

$92k - $138k

OKX

Madrid, Spain

$105k - $108k

Binance

Singapore, Singapore

Trustana

Singapore, Singapore

$63k - $110k

Merkle Science

London, United Kingdom

$31k - $110k

Trustana

Seoul, South Korea

$63k - $110k

Blockworks

United States

$31k - $60k

Wachsman

Washington, United States

$31k - $110k

Halborn

United States

$72k - $110k

Chainlink Labs

Remote

Institutional Key Account Manager

Gate.io
$31k - $110k estimated

This job is closed

Institutional Key Account Manager

Taiwan
Institution and VIP Services – Institution and VIP Services /
Full-time remote
/ Remote

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Our Vision 
As one of the world’s top 10 (and rising🚀) digital asset exchanges, we provide a best- in-class experience in trading, security, and blockchain product innovation. 
We aim to democratize access to the markets for all, making it possible for the most recent and promising cryptocurrency projects to be listed and traded safely and securely. Are you excited to join a decentralizing force in the world? 

What you will be doing

    • Proactively manage Key Accounts (Institutional Key customers/VIP clients), as well as identify new clients on board and corporate partnerships with
    • Drive business growth through partnerships and strategic agreements to increase market penetration, user acquisition, revenue, and other relevant metrics.
    • Grow market position and drive profitability across the entire product portfolio - including registration, deposit, and develop new business opportunities across different channels and maintain long-term relationships with clients.
    • Create and execute localized strategies to aid in the adoption of a crypto-based ecosystem
    • Increase operational efficiency throughout the business development organization.
    • Cross-functional collaboration with internal stakeholders across different teams and geographies.

    • Institutional Key customers/VIP client resources are required.
    • 1-3 years experience in sales and client services functions with an international financial background in banking, investments, etc.
    • Prior experience in the crypto industry preferred
    • Client portfolio including high-frequency trading firms, family offices, asset managers, etc
    • Effective communicator, and able to represent gate.io to external stakeholders and liaise with internal teams such as legal, compliance, AML, etc.
    • Demonstrated track record of delivering growth metrics, such as web traffic, leads, client conversations, and revenue generation.
    • Proactiveness and minimum supervision are needed, as ownership of responsibilities and a task-oriented mindset are a must in a remote set-up
We are 
A values-based culture that trusts your knowledge, vision, and autonomy, we focus on taking the best products and campaigns to wow our customers and bring the freedom of decentralization to every part of the world. 
Integrity, insight, innovation, purpose and cooperation are inscribed within our culture. At Gate, we are committed to GateStyles and we are looking for candidates who also exhibit the same values. 

Gate.io, founded in 2013, is one of the pioneering cryptocurrency exchanges and offers services worldwide related to the trading of multiple leading digital assets. With millions of registered users, it is considered one of the safest and most reliable global cryptocurrency platforms, consistently ranked among the top 10 cryptocurrency exchanges based on liquidity and trading volume (CoinGecko). Additionally, Gate.io has been verified by Blockchain Transparency. 
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What does an account manager do?

Account managers are responsible for managing relationships with specific clients or customer accounts

Their primary role is to ensure that their clients are satisfied with the products or services they are receiving, and to identify and resolve any issues or problems that may arise

In order to effectively manage their accounts, account managers typically perform a variety of tasks, including:

  • Communicating with clients to understand their needs and goals
  • Developing and implementing strategies to meet those needs
  • Handling any problems or issues that arise, and working to resolve them in a timely and satisfactory manner
  • Negotiating contracts and pricing with clients
  • Monitoring the performance of the account and making recommendations for improvement
  • Upselling and cross-selling products or services to clients
  • Providing regular reports to clients on the status of their accounts
  • Building and maintaining strong relationships with clients