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| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Unlimit | Hong Kong, Hong Kong | $63k - $110k | |||
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|
Unlimit
$63k - $110k estimated
This job is closed
Account Manager, Enterprise Accounts (APAC)
Shanghai / Hong Kong / Singapore / Xiamen / Shenzhen
Customer Success – Client Relations /
Full-Time /
Hybrid
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About Unlimit
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Founded in 2009, Unlimit is a global fintech company that offers a large portfolio of financial services, including payment processing, Banking as a Service (BaaS), and an on-ramp fiat solution for crypto, DeFi, and GameFi. The company’s mission is to deliver solutions that eliminate financial borders, enabling businesses to operate locally and internationally easily across Europe, the UK, LatAm, APAC, India, and Africa. Unlimit has over 500 employees across 16 offices and five continents, including London, Frankfurt, Singapore, São Paulo, Hong Kong, and Mexico. For further information, please visit https://www.unlimit.com
About Us:
Unlimit Group is a recognised and reputable player in both APAC and international markets, proudly holding Principal Membership with Visa, MasterCard, Unionpay, and JCB.
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We are offering a fantastic opportunity for an experienced Account Manager in the payments industry to join our fast-growing fintech company. Become a key player in our Global Account Management team, taking on the responsibility of managing enterprise merchants in the APAC region.
Duties & Responsibilities:
- Lead Handling and Presentations: Effectively handle incoming leads, demonstrating technical selling skills and in-depth product knowledge. Deliver compelling presentations to potential and existing merchants.
- Relationship Management: Establish productive and professional relationships with merchants. Leverage these relationships to drive an exceptional merchant experience.
- Commercial/Portfolio Growth: Focus on meeting merchant needs to achieve strategic and financial targets for assigned merchant accounts.
- Feedback Loop: Act as a crucial feedback loop for the organisation. Gather merchant feedback, evaluate the evolution of merchant needs, and communicate insights to relevant functions.
Requirements:
- Experience: Minimum of 3 years in key account management, customer support, sales, or business development in the payments/card acquiring industry.
- Education: University degree or equivalent in Economics, Business Administration, or a relevant field of study.
- Interpersonal Skills: Exceptional interpersonal skills with the ability to develop strong working relationships at all levels of management.
- Independence and Organisational Skills: Ability to work independently with strong organisational and time management skills.
- Language Proficiency: Fluency in English is a must. The ability to speak Mandarin will be beneficial for this role.
We Offer:
- Competitive Compensation: Attractive monthly salary paid in line with experience.
- Comprehensive Benefits: Full-time employment, vacation, sick leave, and paid holidays.
- Professional Growth: Join a team of top international professionals and have the opportunity to learn and grow in a dynamic environment.
- Multicultural Environment: Thrive in a multicultural working environment.
- If you are a seasoned professional in the payments industry with a passion for client relationships and are eager to contribute to the success of a global fintech company, we invite you to apply for this exciting role. Join Unlimit Group and be part of our continued success in shaping the future of payments!
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
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What does an account manager do?
Account managers are responsible for managing relationships with specific clients or customer accounts
Their primary role is to ensure that their clients are satisfied with the products or services they are receiving, and to identify and resolve any issues or problems that may arise
In order to effectively manage their accounts, account managers typically perform a variety of tasks, including:
- Communicating with clients to understand their needs and goals
- Developing and implementing strategies to meet those needs
- Handling any problems or issues that arise, and working to resolve them in a timely and satisfactory manner
- Negotiating contracts and pricing with clients
- Monitoring the performance of the account and making recommendations for improvement
- Upselling and cross-selling products or services to clients
- Providing regular reports to clients on the status of their accounts
- Building and maintaining strong relationships with clients