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|---|---|---|---|---|---|
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Community Manager - Levant
Jordan, Amman
Marketing – Local Marketing /
Full-time: Remote /
Remote
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Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
Responsibilities
- Manage and organise online and offline Binance communities and meet-ups across the MENA region with a focus on our Levant markets.
- Engage with our community on various social media channels and create content aimed to build and maintain relationships.
- Assist with Binance Angels recruitment and relationship management.
- Promote the Binance brand and provide excellent customer service to community members.
- Create, translate, and proofread community-related content for Binance, focusing on Arabic, English & French speaking markets.
- Explore new community-friendly platforms to facilitate the expansion of the local user base and awareness.
- Assist on moderating the regional Binance social media platforms and chat groups and interact with the community to increase positive engagement.
- Share market and user feedback and user suggestions with relevant functional teams.
Requirements
- Crypto & Binance enthusiast with experience using Binance’s products & services (Spot, Margin, Futures, P2P, Binance NFT etc.)
- Strong understanding of cryptocurrency/blockchain-related terminologies/trends and a strong interest in crypto culture (Blockchain, Wallets, DeFi, Web3, NFT etc.).
- Relevant experience creating and curating content for our social media platforms.
- Familiarity with social media platforms such as Twitter, Facebook, Instagram, Tiktok, Youtube, Telegram, and Discord to engage with our community and build/maintain relationships.
- Experience establishing KPIs, delivering, reporting, and empowering others to achieve targets. Execution oriented mindset - with the humility, drive, and scrappiness to get it done.
- Proven community or event management experience with strong ownership and emotional intelligence.
- Experience in launching community initiatives (e.g., building an online forum, starting an ambassador program, creating an event series, and writing an email newsletter).
- Be able to work flexible and stretched hours to interact with the crypto community as frequently as possible.
- Fluency in English & Arabic is a must.
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
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What does a Community Manager in Web3 do?
A community manager in web3, also known as a blockchain community manager, is responsible for managing and growing a community of stakeholders interested in a particular blockchain or decentralized technology
This can include tasks such as moderating online forums and social media groups, organizing events and meetups, and engaging with community members to understand their needs and concerns
The ultimate goal of a community manager in web3 is to build and maintain a strong, active, and engaged community that can help drive the adoption and development of the underlying technology
Some specific responsibilities of a community manager in web3 may include:
- Developing and implementing strategies for engaging with and growing the community in social madia (most likely on Discord and Twitter)
- Moderating online forums and social media groups, and responding to community members questions and concerns
- Organizing and hosting events and meetups to bring community members together and foster collaboration and knowledge sharing
- Working closely with the development team to ensure that the community's needs and feedback are being taken into account in the design and development of the technology
- Providing regular updates and information to the community about the progress and status of the technology
- Dentifying and addressing any issues or conflicts within the community, and working to resolve them in a positive and constructive manner.