| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Exodus | East Asia | $50k | |||
Exodus | United States | $50k | |||
Bitvavo | Remote | $71k - $102k | |||
P2P. org | European Union |
| |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Crypto.com | Kuala Lumpur, Malaysia | $106k - $114k | |||
Magic Labs | New York, NY, United States | $175k - $230k | |||
Travoom | Austin, TX, United States | $112k - $120k | |||
Caiz | Remote | $105k - $161k | |||
Coinbase | Remote | $176k - $207k | |||
Gemini | New York, NY, United States | $112k - $160k | |||
Binance | Hong Kong, Hong Kong |
| |||
Alliance | New York, NY, United States | $160k - $240k | |||
Crypto.com | Hong Kong, Hong Kong | $106k - $107k | |||
Crypto.com | Hong Kong, Hong Kong | $90k - $111k | |||
Crossmint | Spain | $122k - $150k |
At Exodus, we refer to our Customer Support Specialists as Community Support Engineers or CSEs! Our talented team of CSEs builds customer trust by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, 7 days a week.
If that sounds interesting to you and you…
- Like managing your digital assets.
- Enjoy problem-solving by reading and searching for answers.
- Love helping others and teaching your friends all about cryptocurrencies.
....then please read on!
Exodus receives hundreds of email messages daily from customers learning about digital assets. As an Exodus CSE, you will connect and form relationships with our customers across multiple channels, making them feel heard and supported and resolving their issues efficiently.
What You Will Do
- Promptly respond to customer inquiries across multiple channels.
- Assist users in navigating the intricacies of managing digital assets.
- Provide above-and-beyond customer experiences that leave a lasting positive impression.
- Use problem-solving abilities to resolve unique customer problems and maintain consistent ticket housekeeping.
- Actively contribute to the team by providing valuable feedback to improve the customer support infrastructure and enhance Exodus's overall performance.
- Contribute to projects, quality assurance, incident management, and value-added tasks.
Who You Are
- You live in the APAC Region in the UTC + 8 to UTC + 14 time zones.
- You are comfortable working 8 hours per weekend, including at least one Saturday or Sunday shift.
- You are comfortable working between 0 UTC and 8 UTC.
- You have amazing written English skills, including proper grammar and punctuation.
- You empathize with customers on the simplest of problems, are inquisitive, and love troubleshooting to find an answer.
- You are detail-oriented and can provide detailed responses to customers. You have the unique ability to turn customer pain points into insightful product feedback.
- You understand how digital assets work, including security, confirmations, block times, network fees, etc.
- You are tech-savvy and have general knowledge of computers, including your own operating systems.
- You are a self-starter who works well with minimal supervision and thrives in a remote work environment.
- You are able to manage competing priorities and prioritize them appropriately while maintaining performance standards.
- You are highly coachable and take responsibility for your actions.
A Plus
- You are bilingual or multilingual and can speak other languages besides English, particularly Spanish, Russian, German, French, or Portuguese.
- You are familiar with Intercom or other support platforms.
About Exodus
Exodus is a multi-asset cryptocurrency wallet with a built-in exchange feature. We started our movement in 2015 and have been a distributed team since then. Our mission is to help half of the world exit the traditional financial system and move into the crypto financial system by the year 2030. To do that, we want to make sure we hire the best of the best: people who are intrinsically motivated by what we are trying to achieve and who love what they do professionally.
What We Offer
- A remote environment with partially flexible hours.
- Building the future. Cryptocurrencies lay the foundation for the Internet of Value, the next major wave in application technology and personal finance.
- Collaborative and feedback-driven culture.
- Opportunity to grow.
- Fair pay and a competitive benefits package, no matter where you live.
- 100% pay in Bitcoin with a buffer to account for price changes and exchange fees.
- All the tools you need to do the job.
Benefits
Health: $500 monthly for any medical and dental insurance for you and your dependents.
PTO: 30 days of paid time off per year on top of a semi-flexible schedule.
Unlimited Bereavement: We will pay you your full salary for the first two weeks for the loss of any immediate family members, but we allow you to take all the time you need to grieve outside of that.
Parental Leave: 13 weeks of fully paid leave and a month of flexible work for the primary caregiver. 4 weeks of paid leave if you are the child's secondary caregiver.
Tax Help: Is getting paid in Bitcoin new to you? Don’t worry! We will reimburse you for speaking with a professional tax specialist in your state/country to make sure everything is taken care of.
Perks: Exodus offers a variety of seasonal perks, such as coverage for gym memberships and therapy. We also offer quarterly Wellness Days! We want to ensure all our employees know they are our priority and give back for their hard work often.
Our Hiring Process
To apply, we'd love to learn more about you. Please answer our application questions! Submitting a resume is optional.
Our hiring process consists of several different stages.
Assessment: After reviewing your application, if we feel you may be a potential fit for the role, we will send you an assessment to complete. Please know that you will then have 72 hours to complete the evaluation. We advise diligently checking your email, including your spam folder, for communication from Exodus, as the 72-hour submission deadline is a strict deadline.
Recruiter Interview: If we like your initial application and assessment, expect to schedule an interview with a member of our recruitment team. This interview will focus on getting to know you a bit more and explaining the culture of the company. We want to know more about why you want to join our team, how you feel about our mission and cryptocurrency now and how it fits into your overall career plan to make sure this is the right place for you.
Interview with your future manager: This interview is to make sure that you are fit for the team you are applying to and that the hard and soft skills you possess are a good fit for us at the time. This is also a time for you to learn more about your role from your potential manager. It’s a time to dig into the culture of the team and department.
Pay Transparency Notice: Salary and all other total compensation information (commission and benefits) will be discussed in detail during the hiring process.
How much do crypto jobs pay?
The salaries for cryptocurrency jobs vary widely depending on the specific role, industry, location, experience, and other factors
However, in general, cryptocurrency jobs tend to pay relatively well compared to other industries
Here are some examples of average salaries for popular cryptocurrency jobs:
- Blockchain Developer: The average salary for a blockchain developer in the US is around $105,000 per year, with salaries ranging from $60,000 to $180,000 per year.
- Cryptocurrency Analyst: The average salary for a cryptocurrency analyst in the US is around $85,000 per year, with salaries ranging from $50,000 to $135,000 per year.
- Cryptocurrency Trader: The average salary for a cryptocurrency trader in the US is around $95,000 per year, with salaries ranging from $40,000 to $180,000 per year.
- Marketing and PR Manager: The average salary for a marketing and PR manager in the US is around $77,000 per year, with salaries ranging from $43,000 to $128,000 per year.
- Crypto Lawyer: The average salary for a crypto lawyer in the US is around $120,000 per year, with salaries ranging from $70,000 to $200,000 per year.
Is crypto jobs legit?
Yes, cryptocurrency jobs are generally legitimate, and the industry has created many job opportunities over the years
As the cryptocurrency industry has grown, it has attracted a significant number of legitimate businesses and organizations that require talented individuals to work in various roles, such as blockchain development, cryptocurrency analysis, trading, marketing, public relations, law, and compliance, among others
However, as with any industry, there are also fraudulent job postings and scams that try to take advantage of people looking for work
It is essential to be cautious and thoroughly research any company or job opportunity before applying or accepting a position
You should always verify that the job posting is from a legitimate company and never provide sensitive personal or financial information without ensuring that the opportunity is genuine
To avoid scams, you can do the following:
- Research the company before applying for a job or accepting a job offer. Check the company's website, social media, and reviews to ensure that it is legitimate.
- Verify the job posting and contact information. Ensure that the email, phone number, or website listed in the job posting is valid.
- Don't pay for a job or training. A legitimate company will not ask you to pay for a job or training.
- Be wary of job offers that sound too good to be true. If a job offer promises a high salary or unrealistic benefits, it could be a scam.
What careers are there in crypto?
The market of cryptocurrency jobs has grown rapidly in recent years, creating a wide range of career opportunities in various sectors
Here are some of the careers in crypto that you can explore:
- Blockchain Consultant: Consultants offer advice to businesses and organizations that are exploring the implementation of blockchain technology. They help with strategic planning, implementation, and optimization.
- Blockchain Developer: Developers are responsible for creating and maintaining blockchain-based applications and smart contracts. They need to have experience in coding languages like Solidity, C++, and Python.
- Crypto Compliance Officer: These professionals ensure that businesses operating in the crypto industry comply with relevant laws and regulations.
- Crypto Journalist: A journalist who specializes in reporting on cryptocurrencies and the blockchain industry. They write news articles, feature stories, and analysis.
- Crypto Lawyer: Lawyers who specialize in the crypto industry help navigate complex regulatory and legal frameworks.
- Cryptocurrency Analyst: An analyst researches and analyzes cryptocurrencies and the market trends. They provide insights on trading, investments, and risk management.
- Cryptocurrency Educator: Educators help individuals and businesses understand the concepts and technicalities of cryptocurrencies and the blockchain technology.
- Cryptocurrency Trader: Traders buy and sell cryptocurrencies on exchanges, making profits by predicting market movements.
- Marketing and PR Manager: These professionals are responsible for promoting crypto projects, managing the brand's online presence, and building community engagement.
Can you make a career out of cryptocurrency?
Yes, it is possible to make a career out of cryptocurrency
The cryptocurrency industry has grown rapidly in recent years, and there are now many job opportunities available in various sectors related to blockchain and digital currencies
Some of the most common career paths in cryptocurrency include blockchain development, cryptocurrency trading, cryptocurrency analysis, marketing and public relations, and cryptocurrency journalism
There are also roles in cryptocurrency consulting, law, and compliance, among others
To pursue a career in cryptocurrency, it is important to have a strong understanding of the technology and how it works
This may require education or training in computer science, economics, or finance, depending on the specific career path you choose
Additionally, keeping up with the latest developments in the industry is crucial to stay competitive and relevant
As with any career, success in the cryptocurrency industry also requires a strong work ethic, dedication, and a willingness to continuously learn and adapt to new developments
While the industry is still relatively new and rapidly evolving, it has the potential to offer exciting and rewarding career opportunities for those who are passionate about the technology and willing to put in the effort to succeed.
What is crypto jobs?
Crypto jobs refer to employment opportunities in the cryptocurrency industry
This can include jobs related to the development of cryptocurrency technology, such as blockchain development, as well as jobs in crypto-related companies, such as exchanges or payment processing firms
Some examples of crypto jobs include blockchain engineers, crypto traders, and compliance specialists
These jobs often require specialized knowledge and expertise in the field of cryptocurrencies and blockchain technology.