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| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Rarible | Remote | $68k - $110k | |||
CAIZ | Madrid, Spain | $90k - $115k | |||
Everclear | Lisbon, Portugal | $88k - $107k | |||
Everclear | Barcelona, Spain | $88k - $107k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Base | Remote | $180k - $212k | |||
Windranger Labs | Singapore, Singapore | $85k - $110k | |||
Keyrock | Remote | $54k - $100k | |||
Chainlink Labs | Singapore, Singapore | $87k - $87k | |||
Bridgesplit | New York, NY, United States | $140k - $180k | |||
Bridgesplit | New York, NY, United States | $140k - $180k | |||
Bridgesplit | New York, NY, United States | $84k - $150k | |||
Orca | Remote | $180k - $240k | |||
Glassnode | Europe | $105k - $115k | |||
Animoca Brands Limited | Hong Kong, Hong Kong | $87k - $87k | |||
JUSTROCKET | Remote | $87k - $106k |
Enterprise Account Manager
Remote - US
Customer /
Full-time /
Remote
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We're actively shaping the future by developing robust infrastructure, bridging gaps, and crafting solutions to benefit global communities. Our focus is on leveraging the potential of blockchain, NFTs, and the wider crypto/defi/web3 space to create impactful products and services.
As an Account Manager at Rarible, you will represent our brand with our enterprise clients from both the Web2 and Web3 industries. Your role will be crucial in maintaining our reputation as a leader in the space, ensuring that our clients' experiences are nothing short of exceptional.
If you are eager to be at the forefront of the blockchain revolution, facilitating the adoption of NFTs and crypto technologies by global enterprises, we would love to hear from you.
What You Will Be Doing
- Customer Relationship Management: Own the relationship with customers post-deal and beyond.
- Strategic Engagement: Build a deep understanding of the customer's business, strategy, and goals, acting as a liaison between the product team and the customer to meet their needs.
- Cross-Functional Collaboration: Work closely with Sales, Product, Engineering, and Account Management teams to position Rarible effectively and ensure seamless product launches and feature development.
- Documentation and Communication: Maintain thorough documentation and communication channels between internal and external stakeholders.
- Growth Identification: Identify upsell and revenue-growth opportunities, as well as strategic, non-revenue opportunities to strengthen client relationships.
- Performance and Satisfaction Monitoring: Manage a quarterly business review (QBR) process with each major client, aiming for an 80%+ positive customer NPS/satisfaction score.
Key Responsibilities
- Lead the account management process, ensuring a smooth customer journey from onboarding to long-term success.
- Engage deeply with VP and C-level executives to understand and support their business challenges and goals.
- Coordinate cross-functional efforts to deliver on client expectations and report back on outcomes.
- Identify and act on opportunities for process improvement and documentation based on client interactions.
- Ensure client invoices are paid in a timely manner
Desirable Skills and Qualities
- An analytical mindset with excellent problem-solving abilities.
- Strong communication skills, capable of simplifying complex technical concepts.A background in technical solution sales or account management, with a keen understanding of the web3 space.
- Operational rigor and a proactive approach to managing complex, cross-functional delivery processes.
Skills & Qualifications
- 5+ years of experience in a customer-facing role, preferably within a technical or blockchain-related field.
- Basic familiarity with NFTs and blockchain technology, with a willingness to deepen this knowledge.
- Demonstrated ability to work collaboratively across multiple teams and functions.
- Strong ownership and a results-oriented approach to work.
- Contract and contract renewal experience.
What we offer
- Global Impact: Contribute to a rapidly expanding global organization at the forefront of Web 3 innovation.
- Well-being: Unlimited paid days off policy to prioritize your own rest and relaxation.
- Healthcare perks for US employees
- Ownership: Stock options and RARI Token grants, empowering you to be a part of our success story.
- Resources: Access to top-notch hardware and software tailored to your role's requirements.
- Remote or Hybrid working - We have an office in Lisbon or New York.
The base salary for this position will vary based on geography and other factors. The compensation package will include base salary, stock options and a token grant with the base ranging from 100k- $120k. Final offer amount will be at the company’s sole discretion and determined by multiple factors, including years and depth of experience and expertise, location and other business considerations.
Equal Employment Opportunities at Rarible
Rarible is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Rarible believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.
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How do I get a job at DeFi?
Getting a job in the DeFi (decentralized finance) industry can be a competitive process, but there are a few steps you can take to increase your chances of finding a job in this field:
- Build up your skills and knowledge: To work in DeFi, you'll likely need to have a strong understanding of blockchain technology, as well as other related technologies such as smart contracts and cryptocurrency. Consider taking online courses or earning a degree in a relevant field to build up your skills and knowledge.
- Network with industry professionals: Attend meetups and conferences related to DeFi and make connections with professionals in the industry. Networking can be a valuable way to learn about job openings and get your foot in the door at a DeFi company.
- Create a strong online presence: Many DeFi companies will look at your online presence (such as your LinkedIn profile and personal website) when considering you for a job. Make sure to showcase your skills and accomplishments online and keep your profile up to date.
- Apply for relevant job openings: Keep an eye out for job openings at DeFi companies and apply for positions that align with your skills and experience. Apply for DeFi Jobs without Experience. Tailor your resume and cover letter to the specific job you're applying for and highlight any relevant experience or skills you have.
- Consider internships or volunteer work: DeFi Internships or volunteer work can be a great way to get your foot in the door and gain valuable experience in the DeFi industry. Many companies also offer internships to students, so consider applying for an internship if you're still in school.
- Be persistent: keep trying if you don't get a job right away. It can take time to find the right opportunity, but with the right skills and determination, you can land a job in the DeFi industry.