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Job Position Company Posted Location Salary Tags

LayerZero Labs

Remote

$72k - $110k

Ethena Labs

Remote

$100k - $130k

Binance

Asia

RDX Holdings

United Kingdom

$22k - $54k

dYdX

New York, NY, United States

$67k - $100k

Coinbase

Miami, FL, United States

$144k - $170k

SwissBorg

Budapest, Hungary

$83k - $156k

OP Labs PBC

Remote

$72k - $110k

Wintermute

London, United Kingdom

$84k - $100k

OKX

Hong Kong, Hong Kong

$90k - $180k

OKX

Hong Kong, Hong Kong

$84k - $120k

OKX

Singapore, Singapore

$90k - $166k

Ondo Finance

Remote

$72k - $110k

LayerZero Labs

Remote

$76k - $80k

RDX Holdings

United Kingdom

$87k - $120k

Business Development User Success Manager

LayerZero Labs
$72k - $110k estimated

This job is closed

LayerZero

The Future is Omnichain.

Founded in 2021, LayerZero’s vision is to create a community of cross-chain developers, building dApps that are no longer constrained by individual blockchain capabilities. With LayerZero's simple, generic messaging protocol, builders will develop cross-chain dApps designed to unify the power of individual blockchains.

We are funded by the best investors in the world including:

a16z, Sequoia, PayPal, Binance Ventures, Coinbase Ventures, Uniswap Labs, Circle Ventures, Delphi Digital, and many more.

ABOUT THE ROLE

The LayerZero ecosystem is growing at an exponential rate and we are onboarding new users and customers every single day. We are looking for a user / customer success manager to lead “post-sale” engagements and ensure users of our technology are having the best experience.

Our team leaves egos at the door, works hard, has big ambitions, and is passionate about building the infrastructure operability layer of tomorrow. We expect the same from you.

The working environment is fast pace with plenty of ambiguity, change, and odd hours. You have to be okay with that as we continue to grow and mature as an organization.

WHAT YOU’LL DO

  • Onboarding and Education:
    • Lead the onboarding process for users, providing guidance on navigating the LayerZero offerings.
    • Develop and deliver educational resources, workshops, and materials tailored to the intricacies of our protocol and the broader industry.

  • User Engagement and Relationship Building:
    • Proactively engage with users to understand their goals, challenges, and objectives in the context of interoperability infrastructure.
    • Build and nurture relationships with key stakeholders in the industry, becoming a trusted advisor to our users.
  • Product Adoption:
    • Collaborate with our users to identify opportunities for increased adoption of LayerZero offerings.
    • Facilitate training sessions and provide hands-on support to empower users in navigating and utilizing LayerZero.
  • Health Monitoring:
    • Monitor and analyze user engagement metrics specific to assess account health.
    • Proactively identify and address potential challenges unique to the interoperability landscape, collaborating with the product team for solutions.
  • Issue Resolution and Advocacy:
    • Serve as the primary point of contact for users, addressing inquiries, issues, and concerns related to implementation of LayerZero offerings.
    • Advocate for user needs within the organization and collaborate with the development team to enhance the user experience.
  • Community Engagement:
    • Actively participate in Web3 and blockchain communities to stay informed about industry trends, emerging technologies, and user sentiments.
    • Represent the company in community forums and events, fostering a sense of belonging and connection.

ABOUT YOU

  • 2-5 years of business development and/or account management experience
  • A good understanding of the Web3 industry
  • DeFi, Gaming, and/or Financial Services experience is a plus
  • Technical expertise is a plus

Equal Opportunity Employer

LayerZero Labs is committed to fostering a diverse and inclusive workplace. LayerZero Labs is an equal opportunity employer and does not discriminate on the basis of race, national origin, religion, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or any other legally protected status.

How do I get a job at DeFi?

Getting a job in the DeFi (decentralized finance) industry can be a competitive process, but there are a few steps you can take to increase your chances of finding a job in this field:

  1. Build up your skills and knowledge: To work in DeFi, you'll likely need to have a strong understanding of blockchain technology, as well as other related technologies such as smart contracts and cryptocurrency. Consider taking online courses or earning a degree in a relevant field to build up your skills and knowledge.
  2. Network with industry professionals: Attend meetups and conferences related to DeFi and make connections with professionals in the industry. Networking can be a valuable way to learn about job openings and get your foot in the door at a DeFi company.
  3. Create a strong online presence: Many DeFi companies will look at your online presence (such as your LinkedIn profile and personal website) when considering you for a job. Make sure to showcase your skills and accomplishments online and keep your profile up to date.
  4. Apply for relevant job openings: Keep an eye out for job openings at DeFi companies and apply for positions that align with your skills and experience. Apply for DeFi Jobs without Experience. Tailor your resume and cover letter to the specific job you're applying for and highlight any relevant experience or skills you have.
  5. Consider internships or volunteer work: DeFi Internships or volunteer work can be a great way to get your foot in the door and gain valuable experience in the DeFi industry. Many companies also offer internships to students, so consider applying for an internship if you're still in school.
  6. Be persistent: keep trying if you don't get a job right away. It can take time to find the right opportunity, but with the right skills and determination, you can land a job in the DeFi industry.