| Job Position | Company | Posted | Location | Salary | Tags |
|---|---|---|---|---|---|
Symbridge | Remote | $81k - $84k | |||
PsyFinance | Singapore, Singapore | $71k - $124k | |||
Boson Protocol | London, United Kingdom | $72k - $75k | |||
Sygnum Bank AG | Singapore, Singapore | $90k - $105k | |||
| Learn job-ready web3 skills on your schedule with 1-on-1 support & get a job, or your money back. | | by Metana Bootcamp Info | |||
Cross River | Remote | $135k - $175k | |||
Cross River | Remote | $95k - $145k | |||
Consensys | Remote | $84k - $95k | |||
Drift Protocol | Remote | $54k - $100k | |||
MetaMask | United States | $84k - $95k | |||
GOGO Protocol | Berlin, Germany | $71k - $79k | |||
soonami.io GmbH | Remote | $45k - $75k | |||
Synapse International | Remote | $27k - $92k | |||
Crypto.com | London, United Kingdom | $30k - $60k | |||
Tally Wallet | Remote | $63k - $79k | |||
Set Labs | San Francisco, CA, United States | $72k - $75k |
Symbridge is looking for a client facing Technical Support Engineer who is passionate about leveraging new technologies and enjoys digging into technical problems while coming up with solutions for clients. This is an incredible opportunity to join a fully funded, innovative, early stage Fintech that will transform digital trading platforms.
As a Technical Support Engineer, you will be a core member of the IT Support team and will ultimately be reporting to the Head of Support. The ideal candidate should be technical, possess a passion for technical support and have experience working in an existing exchange or other relevant financial institution.
Open to remote or hybrid work for the right candidate.
What you'll do:
- Respond to customer inquiries and assist in troubleshooting and resolving technical issues
- Attend meetings to analyze, troubleshoot and diagnose system problems of the customers
- Document issues, errors and questions encountered in the system by the customers or users
- Identify and recommend ways to improve functionality - both in support practices and development features
- Work and collaborate with with Development teams to understand the system architecture in order to support clients
What you'll need to have:
- 4+ years’ of experience in a customer service role focusing on software products and services
- Tech-savvy and organized with the ability to prioritize and solve problems
- Be able to navigate around a Linux operating system in order to troubleshoot
- Excellent communication and interpersonal skills
- The ability to take ownership and initiative
- Passionate about technology, particularly relating to Cryptocurrency, Defi, Blockchain
What would be nice to have:
- FinTech industry exposure
- Cryptocurrency knowledge
- Cloud experience either in GCP (preferred), AWS or Azure
Educational Requirements:
- Bachelor’s degree in Information Technology or Computer Science highly preferred
What you’ll get:
- Competitive and appealing compensation and time off paid package
- Generous medical benefits coverage
- 401 K
How do I get a job at DeFi?
Getting a job in the DeFi (decentralized finance) industry can be a competitive process, but there are a few steps you can take to increase your chances of finding a job in this field:
- Build up your skills and knowledge: To work in DeFi, you'll likely need to have a strong understanding of blockchain technology, as well as other related technologies such as smart contracts and cryptocurrency. Consider taking online courses or earning a degree in a relevant field to build up your skills and knowledge.
- Network with industry professionals: Attend meetups and conferences related to DeFi and make connections with professionals in the industry. Networking can be a valuable way to learn about job openings and get your foot in the door at a DeFi company.
- Create a strong online presence: Many DeFi companies will look at your online presence (such as your LinkedIn profile and personal website) when considering you for a job. Make sure to showcase your skills and accomplishments online and keep your profile up to date.
- Apply for relevant job openings: Keep an eye out for job openings at DeFi companies and apply for positions that align with your skills and experience. Apply for DeFi Jobs without Experience. Tailor your resume and cover letter to the specific job you're applying for and highlight any relevant experience or skills you have.
- Consider internships or volunteer work: DeFi Internships or volunteer work can be a great way to get your foot in the door and gain valuable experience in the DeFi industry. Many companies also offer internships to students, so consider applying for an internship if you're still in school.
- Be persistent: keep trying if you don't get a job right away. It can take time to find the right opportunity, but with the right skills and determination, you can land a job in the DeFi industry.